There's something about the service standards in India. Everybody seems to want to please and the ITC Maratha is no exception. From the welcome at the door, the polite telephone manner, the service standards in the restaurant, this is a high quality hotel whose aim is to please. The rooms are bordering on extravagant with the quality of workmanship just... more

Conveniently located between Mumbai's International and Domestic terminals, we stayed here for one night on 3 occasions between flights. The quality and service was high across the board. The room was very comfortable, the bathroom clean, the restaurants and bars were ambient, with a high standard of food, knowledgeable staff and live (not rock) music. The only negative was the... more

This was my second stay at this hotel and both visits have been excellent. Staff very gracious, food good and spa excellent. Have previously stayed at the Kempinski just around the corner but would not want to score one above the other. The best part is the short drive from the airport. more

everything at the sheraton was lovely-- i stayed in the towers and thoroughly enjoyed my room, the tasty complementary breakfast, the free cocktail hour between 6-8, and the fact that the gym had new equipment (the same treadmills i use at my gym at home). also, as a single, female traveller, i completely appreciated their policy of only having female... more

I had only a few hour stay in this hotel. Nevertheless I decided to have a session in the gym. Although the impressive atrium the gym was below average. Rooms and food (served in the atrium) is good. more

I stayed at the ITC on business a few days in August 2007. The first night I arrived at 2 am. I was so tired that I just want to sleep. I find some hair in my bed. It was gross, but because it was so late. I did not change the room. (I put a towel on the sheet).... more

Just returned from an enjoyable stay at the Grand Maratha. Pluses.... Fantastic restaurants. Pleasant bar. Great staff (friendlt and efficient). Luxury bathrooms. Fanatastic in room breakfast. Minuses.... Bed smelt a bit musty. Problems with air con one night. No indoor pool. Had to wiat 5 minutes for a table at breakfast and my coffee failed to appear. No breakfast available... more

Except for the fact that I got a bit irritated with the fact that for 2 out of 3 stays (Feb/Mar 2007) my minibar was plundered before I arrived, I must say this is a great hotel in all ways. People are super friendly, they offer great service and the rooms are totally ok! One staff member helped me with... more

I have been to Mumbai three times and stayed in four different hotels. I would have to say that this place is the best so far. The rooms are new and do not have that "Mumbai Mold" smell so common in other properties. The staff is friendly and helpful and the food is great. The pricing is high as it... more