I had booked a double occupancy Club Myra room at Mirador for me and my fiancee. When I called them to confirm my reservation, I was in for a shock.
They did not allow us to check-in citing hotel policy arguments. According to them, for couples it was necessary to furnish 'Marriage Certificate'. Whereas in their hotel policy it was...
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The Mirador is a niche corporate business designer hotel and has earned a reputation for its service standards and elite client profile. Every guest booked with us is prior intimated about our policies through the reservation confirmation. Even on your call to the hotel, the same was well explained and informed prior to you by our reservation manager. We permit...
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Stayed at the Mirador again after a few months...the place just gets better...great value for money...and excellent in room services..location obviously a massive plus point!
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We very much appreciate your Loyalty and positive comments regarding your stay at
"the Mirador hotel", Mumbai.
I have shared your comments with the team, so that they are aware of their contribution in helping to satisfy you and meet your expectations.
Positive feedback from satisfied clients is our greatest reward.
We look forward to having you soon once again...
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I am a biz traveller and made a booking online for double occupancy with a reconfirmed reservation. Upon arrival the reservation shows single occupancy and demanded extra RS.1500+ taxes and the reception staff and manager was very rude and inhumanly abusive. The security had a irritating confrontation with the taxi driver, the reception staff are very rude and stupid who...
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The Mirador is a niche corporate business designer hotel and has earned a reputation for its high service standards and niche client profile. Every guest booked with us is prior intimated about our policies through the reservation confirmation. Your room was initially booked for a Single occupancy and was amended to double occupancy, but you never gave us the second...
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Have stayed at the Mirador on 5 occasions. Two excellent experiences, two terrible ones, one neutral.
What's good:
1) If you have business in Andheri East like I normally do, it's the perfect location. On the highway so it's less than 20 mins from either airport and across the road from Solitaire Business Park. Easy access to Goregaon, Powai and...
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Reviewed 31 August 2010
Reviewed 3 May 2010
This hotel had a handy location for the airport and free shuttle service. Service was excellent and buffet was great for breakfast, lunch or dinner. Had room service which was also fine but could have a larger selection.
Reliable wake up calls which is important and very good bellboys. They were helpful without being pushy and had good personalities.
Stayed...
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Appreciate and thank you for taking the time to tell us about your wonderful experience at the Mirador Hotel, Mumbai.
Your comments have given us immense satisfaction and I'm glad you enjoyed our buffets, services and facilities.
Please allow me to express my sincerest apologies for the inconvenience you faced due to the noise on the first floor.
We look...
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This hotel has good location with ample parking.Everything is excellent and you get warm welcome while entering .Rooms are also sufficiently big with good house-keeping.However room service rates are on the higher side and some dishes are even costlier than 5Star deluxe hotels.Staff at the front desk need to be more mature but Pallavi needs to be praised for her...
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We only stayed for a night and chose this hotel as it's close to the airport. Very reasonbly priced for expensive Mumbai. New large hotel with a nice bar. Free taxi to airport.
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We thank you for staying with us and for providing us your valuable comments.
We are glad you had a memorable experience with us.
We look forward to have you soon once again with us.
Warm regards
Milburn Sequeira
DIRECTOR of ROOMS
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About 20 minutes from airport with shuttle service available. Verify the service because they made an error with ours and we waited 40 minutes for them to come. The hotel is modern styled with a dining area that is casual. The rooms are very well equipped,clean and with the basics. Rooms are small, ideal for 1 and cozy for 2....
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Thank you for providing a valuable feedback on your experience with us.
We are sincerely apologetic on the in-convenience caused to you.
We are seriously looking into the dis-satisfaction you’ve faced and we will take corrective measures to ensure such occurrences don’t repeat in the future.
On your next visit I assure to upgrade you to our premium category club...
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I stayed in this hotel for 4 days. Very good hotel for people coming to andheri east. Its proximity to office complexes near the hotel makes it more convenient. Also it is close to airport. The restaurent is also very good with variety of foods. Travel desk is also nice.
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Thank you for taking the time to tell us about your wonderful experience at the Mirador Hotel, Mumbai.
Your comments have given us immense satisfaction and I'm glad you enjoyed our services.
We look forward to welcoming you soon once again.
Warm Regards
Milburn Sequeira
Director of Rooms.
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This is the 3rd time i have stayed here and each time in the Club Myra room. The 1st year they were new so i came back the year after thinking that they may have improved, and this year i had no choice as it was convenient. The rooms are standard and good for the money, with minor issues but...
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We appreciate your loyalty and comments.
We are sincerely apologetic on the various inconveniences you faced during your stay with us.
I have personally looked into it and taken action and corrective measures to ensure no future occurrences like this happen again.
We look forward to certainly have you once again with us, assuring you that I would personally take...
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