I'm absolutly surprised by the previous reviews, as this was certainly not the case for me. We turnt up late at night in mumbai and was recommended this hotel by staff at the airport. We turnt up and thought the hotel was slightly expensive, but as is it was late at night the manager said it wasnt safe for 3... more

Before arriving in Mumbai to begin my tour, I made the mistake of reading the previous reviews at the Comfort Inn. Obviously something has changed because the Hotel has been revamped. Brand New furniture, LCD Flat Screen TV in the rooms, Modern AC units, Bathrooms were very modern. Staff extra friendly. Food was OK. Yes, my window had the view... more

After reading the reviews we almost regretted the reservation, but since it was only for one night we took the chance. And were met by a clean and propre hotel with very pleasant personnel. The room was super, clean and spacious, the bed was perfect and the bathroom was like a dream efter some stays in guesthouses and more simple... more

The Hotel is awesome.Very Near to the elegant places like Victoria Terminal/CST, KOLABA, Gateway of India.The service is excellent.The rooms are quite bigger,Room rents are affordable.Overall i'll give 10/10 marks to it. more

OK hotel in an OK area.As previous posts have stated,it looks decent from the front outside but don't look through the window at the rear of your room-enough said.Food was reasonable but I made the mistake of having a club sandwich one lunchtime and spent the rest of the day spewing in to a bucket in my room.Best to steer... more

I did read various reviews about the Heritage and quite a few were not complimentary. My experience was quite different. The hotel was absolutely fantastic. The staff were great, the concierge - Farooq - was extremely helpful. The Restaurant staff, service and food was top notch. I stayed in one of the club rooms on the 7th floor and was... more

I traveled extensively throughout India - Jaipur, Lucknow, Agra, New Delhi, Udaipur by trains, and then finally flew into Mumbai - as Mumbai was my last stop in India before flying back to the US. I was booked at this hotel by my travel agent in the US as with hotels in other cities. This was the first time I... more

I spent 3 weeks travelling around India and stayed in various hotels, both budget and luxury. However, none of them were anywhere near as poor as this. The worst thing was the smell. I asked to move rooms and was relocated at the other end of the corridor to find it was just the same. The hotel backs onto a... more

I can not believe that the Comfort Inn company allows this facility to keep the name! Like most things in India, I'm guessing the Comfort Inn inspector was probably paid off. The exterior of the hotel seemed pleasant, but as soon as we entered our room, we were extremely disappointed. I've travelled extensively in India and I know better than... more