LAST place to stay in Mumbai- Empire Royale Hotel. Reasons : Rude, unmannerly, suspicious and unhelpful staff Harassment by front desk Seems like the first place officals would raid for unhealthy practices Dubious location/building Feeling of not being safe Very low roof Building might tumble down any moment Hard to locate the hotel (3rd floor of a dubious building) more

Taxi driver brought us there then oddly hung about at reception with us even after I had given him a healthy tip. Realised later that part of the 4700 INR for a room for the night was going in his pocket as commission and he was waiting about for his cut. Rude staff ; supercilious, cold and sneering- made fun... more

We stayed 2 nights at the Empire Royale and found the hotel provided excellent service with a great location. What was pleasantly surprising is that what you saw on the internet (in picture) was exactly what you got - there are times where hotels sometimes look so much better in the photos than what you actually get - not in... more

I booked a room in this hotel at the last minute, as some other bookings did not work out. Though it is a little expensive, the location is unbeatable (right in front of CST station). - The hotel is maintained very well. The space they have is limited, but within that they've managed to fit in most necessities. - The... more

Stayed at this hotel for 3 nights. When you walk in, there's a strong smell of moth balls. When you walk into the room, they are spraying something. Either a pesticide or an air freshener. This happened twice, as I checked in 2 different times. The mothball smell is really strong in the rooms. The hotel is on the 3rd... more

Opposite the CST (Victoria) terminal, few doors down from the McDonalds, on the 3rd floor of a grand old building, recently rennovated. It is clean, secure and not bad on the pocket. The hotel's website photographs are accurate. The hotel is fine for breakfast and snacks but the other food seems to be sourced externally. Staff are well meaning. As... more

A recently revamped hotel opposite the CST train station - a world heritage site. The lobby is actually on the 3rd floor and the hotel in general is certainly quirky - i think the original floor has been split into two to provide rooms upstairs and downstairs so the ceilings are lower than usual. You do not really notice it... more

This is a nice clean 3 star hotel with all mod cons... The rooms did smell of moth balls but you do get used to it. When getting there tell the taxi its opposite VT station next to Mcdonalds. Staff very friendly Breakfast very disapointing...plain omlette or toast Internet connection was very poor in there nice business lounge They stung... more

The hotel has been refurbished so everything in the room is new and clean. It is located just opposite CST and cost us Rs 350 with a taxi to the international airport. Preferred location is further south in Colaba since its closer to the Gateway of India and other sights. Don't bother ordering any food at this hotel though as... more