I have booked a Deluxe room 5 months ago when all rooms were available with comment that the room must not be on the ground floor. But they serve me an ordinary room which is in the ground floor. The hotel manger told me that in this amount you can not get a deluxe room. All the plug points were... More

The hotel is just about average. 8 mins walk from Chowrasta/Mall, Sailung is located on the "Thandi sadak" face of the road leading to the Governor's House and gets very little sunshine. The rooms are, therefore, quite damp and cold. The reception itself is quite dark and not lighted enough. Staff are quite helpful and the food is good. But... More

We have booked 4 nos room in this hotel from 5th Oct'12 to 7th oct'12 through a Travel agency Named by Hammoc hut before one month of our Journey.This was our 7th visit in Darjeeling but sorry to say that it is one of the worst hotel.After reaching in darjeeling we found that which room was alloted for us was... More

I reserved my stay in this hotel through online reservation process in their website. They deducted money from my account, issued me invoice and then refused an accomodation due to lack of space. After that they refuse to provide me a refund. Hence beware of the hotel and its fraudulent website. Very misleading.

This was my 2nd visit to this hotel after almost 10 years and its almost same. This place is far from the hustle n bustle but that doesnt mean that mall is pretty far. Infact it is just around 5-10 min walk. The view from the hill facing rooms are really nice. If u r lucky u can get glimse... More

I stayed in this hotel after a gap of almost 7 years. The place is near Raj Bhavan & still very quiet like earlier days for enjoying the Holidays. Veiw of the Kanchanjanga is excellent on any clear day. Rooms are neat & clean, tarrif are reasonable. Food is good. Hot water is available for limited time only. You can... More

The location is awesome. It's behind the Mall area, only takes 10mins walk to reach Mall, still away from Mall's hustle bustle. The room was neat and clean, though the bed sheets were little stained. They do listen to your request and would help you, still the thing is that you have to say. Like in my case the room... More

For The hotel is away from the crowd. There is no traffic on the road , the main junction is good 10 mins of brisk walk. You get a fantastic view of the entire Kanchunjunga range on a clear day from the rooms. Food is well cooked. The bath is fair enough and clean. The minimal staff maybe of 2... More

The hotel offers an excellent view of the Kanchenjunga from the rooms. Located on a no-traffic road and away from the hustle-bustle of the town. Great food and friendly staff. You can get assistance for taxi and travel to near-by cities also. However, the hotel lacks in basic facilities. Even when we had a suite (with 2 rooms) we were... More