Where should i begin... My girlfriend and I visited Darjeeling for the first time and abosutely fell in love with this Hotel! I have worked in hospitaltiy most of my life so I seem to critique every place i stay at :) With that said, I couldnt have been more impressed with the staff of every department and style of... More

Perfect place to stay in darjeeling. It is located right on the mall road and away from the busy city traffic and noise. The staff was very helpful, especially the general manager who personally took care of us. The food was delicious and the menu varied daily. A very nice feature was the sundeck on the terrace. The property also... More

we stay in hotel from 21-march to 23 rd march.the staff of hotel manager and resrorent manager was very rood not co-oprative.the staff think geust is thief and they count every thng in the when we cheke out hotel. and if anything not there they charge very high price.even they dont show any list when we chaked in.then how we... More

I would have rated this hotel a little higher but upon checking out I was insulted because I wanted to pay the balance owed with a credit card. This was absolutely inexcusable for a Best Western Hotel to insist on payment in cash. Very reluctantly, upon my insistence, the desk clerk ran my card. I give high marks to the... More

We stayed here for 2 nights with family and had a spirited 2 year old traveling with us. The staff was most gracious to both her and us. The rooms were spacious and clean. We enjoyed free wifi and the meals in the hotel restaurant. It was conveniently located to the central Mall as well.

We stayed in this hotel between 22nd and 23rd Feb 2013. Our Booking was for single bed regular room. After arrival at hotel they offer us heavily customized small room where regular movement was also difficult. In addition to that complete electrical system of room was too bad. Room heater and electrical aggregate was not working continuously due to electrical... More

I would higly recommend to stay in this hotel, should you plan to stay in Darjeeling. Their front desk staff, resturant staff and even the house keeping staff are always ever smiling, very cordial, helpful and at times come out of the way to help. Special mention of Mr Dorjee Lama of front desk, Roshan & Chandan in resturant whose... More

It was a cozy resort. Unfortunately most ofvthe time the tv was out of order. We wen mid of feb. Not many occupants. Most of the time our family 14 members only wil be thr for meal time. Food was good. Hotel cleanliness was good. Overall it was a pleasant stay.

We stayed in this hotel between 26th-28th december and had a sad experience! The manager/owner was extremely haughty-not ready to listen and at the first instance, jumped to say that we could cancel our booking if we did not like his hotel.He said that his hotel was heavily overbooked and he didnot have time to listen to any thing until... More