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Sapphire Suites

4.0 of 5
15 Lindsay Street | New Market, Kolkata (Calcutta), India
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Sapphire Suites
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33 reviews from our community

    Trip type
Traveller rating
    9
    14
    7
    3
    0
Date Rating
Johannesburg, Gauteng, South Africa
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 19 May 2013 NEW

Located in the middle of New Market, it's a street shopping hotspot. Overall ambience is really nice, and though the rooms were a little bit smaller for my taste, it was well furnished and decorated. The toilets are spacious, and the hotel staff are extremely helpful. I didn't find the food at the restaurant quite appealing, but the location of... More

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Mumbai (Bombay), India
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 16 May 2013 NEW

Stayed here only for a night. Location: In the heart of the shopping district, Lindsay Street & New Market. It would take around 45 minutes to 1.5hrs to reach the hotel from the airport, depending on traffic. Hotel entrance is unlike others....its actually situated to the side. Reception is at the first floor. I have a feeling this hotel is... More

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Vishakapatnam
Contributor
19 reviews 19 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 15 May 2013 NEW

I spent 4 days on a business trip at Sapphire Suites Kolkata. The rooms are neat, compact and clean. The bed is very comfortable with clean soft lines and ample pillows. The bathroom is neat, clean and faily spacious with good Roca bath fittings. Slight chipping on the wall tiles but nothing major. THe a/c is very very good. The... More

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See 2 more reviews by gayatriganesh for Kolkata (Calcutta)
Bangalore, India
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 of 5 stars Reviewed 13 May 2013 NEW

We had a group booking and none of us were happy about the experience. While the rooms looks good, but the service levels is horrible. We ordered food as part of room service at 1:30pm ( after having skipped breakfast because of travel )...after repeated follow-up and shoutings, the food was served at 3:30pm. A simple hot water issue..they took... More

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Kolkata (Calcutta), India
Contributor
12 reviews 12 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 12 May 2013

If you want to go to Kolkata to buy cheap things, that is the place to stay! But, if you want basic services, forget it! We stayed in this hotel for 10 days. We were given a room in the front part of the building. It was not possible to sleep properly due to the clock tower of the Market... More

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See 3 more reviews by bansidh for Kolkata (Calcutta)
utkarshkolkata, General Manager at Sapphire Suites, responded to this review
14 May 2013

Dear Bandish, Greetings from Sapphire Suites...!!!! It was a immense pleasure to host you during your stay with us. We thank you for your valuable feedback too.Your concerns are noted and we have launched a serious investigation in this matter. Our team always strives to offer a complete guest satisfaction to all our guests with the offer of personalized service.... More

Rajkot
Senior Contributor
21 reviews 21 reviews
7 hotel reviews
Reviews in 10 cities Reviews in 10 cities
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 11 May 2013

I was been there during May 2-4,2013 on a family Trip, the only Advantage is the location, well located in the market area, apart from it, nothing special about it as describe on Trip Advisor reviews. The Room does not have a Fan, and during my stay the central AC was under maintains, also being central AC, it takes hell... More

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See 3 more reviews by sbathia for Kolkata (Calcutta)
utkarshkolkata, General Manager at Sapphire Suites, responded to this review
14 May 2013

Dear Bathia, Greetings from Sapphire Suites...!!!!! Thank you for your feedback and for staying with us at Sapphire Suites along with your family, I personally apologize on behalf of Sapphire Suites. As because the rooms are centrally air-conditioned so there is no fan in the rooms. I apologize once again because unfortunately the AC breakdown occured and it took little... More

Dhaka City, Bangladesh
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 23 April 2013

Stayed there from 11th April to 14th April this year. Booked the hotel based on TripAdvisor reviews & the location.Went there with my wife & 5 year old son. Apart from couple of small glitches, my stay was pleasant at Sapphire Suites. We went there for shopping & the location is a shopping paradise. All that you need is within... More

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Mumbai (Bombay), India
Contributor
14 reviews 14 reviews
12 hotel reviews
Reviews in 12 cities Reviews in 12 cities
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 16 April 2013

I booked this hotel based on the trip advisor rating of 4/5. But the hotel did not meet my high expectations set by tripadvisor. Good things first. It is located in New Market, which is a wonderful market for people looking for good bargains on Apparels, footwear and other accessories. The good things end there. Rooms are not great in... More

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kolkata
Senior Contributor
34 reviews 34 reviews
14 hotel reviews
Reviews in 18 cities Reviews in 18 cities
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 23 March 2013

Sapphire suites was an unexpected pleasant surprise.I booked the place for some friends visiting Kolkata.The service and cleanliness of the hotel was impeccable.A special mention about its central and convenient location.Kolkata's heritage,New market is just next door to the hotel and its a shopper's delight.The Indian cuisine served at the hotel is quite a favourite and a must have. Overall... More

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TX
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 March 2013 via mobile

we were shown a room which reeked of smoke and powerful room freshner resulting in a very nauseating odor. we refused to stay there. however the staff quickly aired another room and replaced the bedsheets and we stayed on. so they get an A for customer service. overall we liked staying in this centrally located hotel in New Market area.... More

Was this review helpful? Yes 1
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Additional Information about Sapphire Suites

Also Known As:
Sapphire Suites Kolkata (Calcutta), India - West Bengal
Address: 15 Lindsay Street | New Market, Kolkata (Calcutta), India
Phone Number:
Region: India > West Bengal > Kolkata (Calcutta)
Amenities:
Fitness Centre Free Breakfast Free High-Speed Internet Kitchenette Restaurant Room Service Suites Wheelchair access
Hotel Style:
#7 Best Value Hotels in Kolkata (Calcutta)
#13 Luxury Hotels in Kolkata (Calcutta)
Price Range: £
Hotel Class:4 star (4*)
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Sapphire Suites
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