We had come to Fultondale to attend a square dance and arrived mid-afternoon. We had reserved a room with a king sized bed. Room 225 is in the front of the hotel and overlooks a Shell gas station, the front door and parking lot. Everything about the room seemed clean and fresh. The inter-net connection was via a cable which...
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Nice and clean. Many nice restaurants nearby. Felt safe. Very comfortable beds. Indoor pool.
Standard American motel kind of breakfast included in the price.
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This place was awesome for the weary family travels. There were plenty of beds for the whole family and the hotel was in great shape. Breakfast was hot and fresh. Very close to the I-65 for thos going to Florida.
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We stayed one night and had no real problems. The room would have been fine if the carpet wasn't stained with red spills all over and had patches in it. That ruined everything for me. It also doesn't help that our room directly overlooked the Shell gas station. Is that a safety hazard?
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the rms were pretty clean,breakfast ok,management and staff was a disater.the manager was walking around with this bad attitude,the assistant manager was very unprofessional with these extra long nails that didnt even make since.like she came straight out the hood.gays and men dressed like women,hskeepers unprofessional gold teeth and all.we observed the black hskeeper yelling at the white housekeeper and...
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3 tries before we found a room that was minimally acceptable for the night. Location is decent, but that's about the only positive I can say about this place. It is far from the standard of most Comfort Suites that we've stayed. This hotel does an unacceptable job of representing the Choice Hotels / Comfort Suites brand -- I'm just...
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Worst Comfort Suites we have ever set foot in, first the manager seemed to have a ghetto attitude and was extremely rude. I believe her name is Charnessa Rhine. The worst part of our stay was having to explain to our children why there are men dressed in womens clothing cleaning the rooms. DO NOT RECOMMEND THIS HOTEL IF YOU...
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Dear Auburn, AL,
First, I want to say thank you for taking the time to post your comments on Trip Advisor. Secondly, it is our policy to treat all guest as if they are apart of our family. Third, our company is an Equal Opportunity Employer and does not discriminate against any person. We have a diverse staff from young...
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We were passing through in round-about loop from Memphis to Birmingham to Chattanooga. Chose this because we were going to drive north from Birmingham through hills/mountains and along river coming into Chattanooga. This had good reviews and a familiar name.
The hotel is situated a bit strange on a small lot behind the Shell gas station. Put the area provides...
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Dear Milwaukee, Wisconsin,
Thank you for taking the time to post your comments. We also want to thank you for staying with Comfort Suites. Please be advise that your comments are being addressed.
Again, thank you for allowing Comfort Suites to accomodate your lodging needs during your trip.
Best Regard,
Charnessa Rhine
General Manager
Comfort Suites
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I travel frequently with the Choice Hotels chain and I prefer the Comfort Suites franchise. I have found that throughout the country they are reliable, clean and comfortable, except for the one in Fultondale, AL. I first walk in and there is no chair at my desk, after 5 minutes they have chair brought to me. Then I come to...
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First, I would like to apologized for the inconvenience you experienced during your stay here at Comfort Suites. Unfortunately we are not a wireless location but we are exploring options to be come wireless in the near future. The delay in receiving the ethernet cable is not acceptable and will be addressed as well as the other comments you have...
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It was not the best experience, but it had nothing to do with the girls at the front desk. They were extremely helpful and responsive. If you are needing to rent a meeting room, it will take awhile to get a response back. After phone calls, emails, faxes, for weeks, I was able to get in touch with the Sharon...
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