The front desk people were nice enough, but the room was terrible. The door, once shut, still had light visible all the way around it. The pillows were flat as could be and the shower was confusing to operate. We stayed two nights. My first clue should have been there are no refunds :) There is no pool.

When I first booked a room for this hotel, I was very excited. On their site, they state that there's complementary breakfast, among other amenities. However, after getting to the Inn, checking in, settling in and calling the front desk to see if they did indeed have breakfast, because it did not say so in their welcome booklet, we were... More

The hotel room wasn't super fancy but it was extremely clean. The bed, bathroom, and floor were very clean. The woman at check in was also friendly and helpful. It was a good value and centrally located.

Staff claimed I needed military id for rate I was quoted. Booked thru orbitz but Had to pay here plus tax. Room stinks! Mildew and body odor. Tv is old 19 inch and linens are filthy. Wow really! This is the best they can do. Seriously, I travel for business and this is the worst. For thos rate, go somewhere... More

This hotel was referred to us by a friend because for the price on a holiday weekend. The bed was comfortable and shower was good, air worked great but overall room was very low key. Had a desk and no chair, no microwave or fridge and pillows were awful. (we had our own pillows thank goodness). Cable and wi-fi was... More

Thinking we would need only a bed for overnight, I booked the Country Hearth in Gulf Shores. I had read the reviews and knew that it might be questionable, but for just one night....and with the AAA rate it was be best value. Big mistake. The room was dark and dated--and the TV was horrible--old style and small. The office... More

We unfortunately had to stay here for one night; being one of the few hotels that allowed pets. The GM and staff we dealt with were exceptionally friendly and pleasant. However the property was a dump. Let me list the complaints: The bed was sloppily made. The room was large but the only place to sit was on the bed.... More

very noise wall so thin you can hear every thing other people are saying the hotel staff so rude you only get one towel per person and when you ask for more they are out we went down as a group when we book we ask to be put all together on same side when we book we all was... More

We went over the weekend of 10-15-11 and were pleasantly surprised. The person at the desk was very welcoming and made us feel comfortable. The rooms were clean and it was a very quite, safe feeling place. The staff was excellent. Our only draw back was when we were leaving on Sunday morning the lights in the parking lot went... More