We stayed at Best Western to enjoy the last remnants of summer. The check-in staff was very helpful. Housekeeping was great and ensured we had what was needed. At one point the toilet had problems and we called the front desk and within two minutes someone was there to fix it. The rooms had two queen size beds that were... more

We booked the hotel on expedia.com and the pictures were WAY better than we actual got. The rooms are much smaller then the pictures make them look. The proximity to the beach is nice but for what we paid for the room, there is much better availabilities in the area. The outdoor pool is much smaller in person as well... more

Should have sved the199.0 and stayed in the van; we arrived in Gulf Shores early and could not ck. into our condo. The Best Western was available. It was an overpriced dump. I don't know how anyone could be satisfied with this place. It is best suited for 5-6 college kids packing into a room and sharing the rate. Avoid... more

We got a sunday night "deal" for 89$ on this hotel and were very excited. I really feel for you people who paid 2 and 300 a night for this place. Wow! This is a very OLD property. Neither of our doors would shut (room door or balcony). My husband literally had to put his entire body weight into slamming... more

To whom it may concern, Just recently went to Gulf Shores AL for the Fourth of July. We left on Thursday the 2nd and got home on Sunday the 5th. Before going, my wife and I wanted to find a "good deal" so we looked online. We were severly misled!!!!!! I have always had great luck with Best Western hotels... more

I'm mystified by those that had a bad stay here! I couldn't have been happier. I found it to be economical, clean, courteously staffed and NO COMPLAINTS!!! Sure it's an older property but it's nestled in the midst of Condos for rental at almost twice the price. The check-in clerk gladly gave me the key to check out the room... more

We booked this trip through Expedia and received what we thought was a great deal. After arriving at "The Best Western on the Beach" we learned that Expedia reserved four rooms in our name. We had a very difficult time talking with various employees and they finally told us that we would have to speak with the owner and he... more

My daughter and I stayed here for 2 nights and had a VERY nice experience. The room was clean, and large, balconey with a view that was to die for! The ONLY down-checks I would give, is the bathroom is small, but then I wasn't planning on having a party in there! and there were issues with calls ot coming... more

The staff is not friendly or helpful. We were passing through town and called the night before to check rates. We were quoted one rate, but we didn't book at that point. The next day we walked in and were quoted a price 20.00 higher than the price quoted the day before. We were told "he" could change the rates... more