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BEST WESTERN PLUS Rocket City Inn & Suites Hotel Reviews, Huntsville

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BEST WESTERN PLUS Rocket City Inn & Suites

6200 Torok Circle, Huntsville, AL 35806
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BEST WESTERN PLUS Rocket City Inn & Suites
30 traveller photos
Ranked #21 of 53 hotels in Huntsville
4.0 of 5 stars 61 Reviews
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61 reviews from our community

    Trip type
Traveller rating
    25
    18
    7
    5
    6
Date Rating
1 review
“A great stay because of great staff!”
5 of 5 stars Reviewed 27 April 2013 via mobile

The hotel was absolutely first class. Room was comfortable, modern, and extremely clean. The staff was attentive and cordial. Great customer service, Conrad and Eric are great employees that catered to my every need.

Was this review helpful? Yes
bwrocketcity, Director of Sales at BEST WESTERN PLUS Rocket City Inn & Suites, responded to this review
28 April 2013

We appreciate you taking the time to take the survey and giving our hotel such high ratings! Here at Best Western Rocket CIty Inn & Suites, we strive to ensure that every customer is 100% satisfied with their experience. We treat every guest as if they are family. Thank you, Management More

Coden, Alabama
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
“Rocket City Review”
4 of 5 stars Reviewed 12 April 2013

Was this review helpful? Yes

Review collected in partnership with Best Western

bwrocketcity, Front Office Manager at BEST WESTERN PLUS Rocket City Inn & Suites, responded to this review
15 April 2013

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Broadview, Illinois
Contributor
13 reviews 13 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
“POOR CHOOSE - NOT WHAT YOU PAY FOR.”
1 of 5 stars Reviewed 1 April 2013

I agree W/ an EARLIER GUEST about SAGGING Mattresses. CleanBUT SHOWER heads allow only a tickel.Phone lines to desk never worked or WERE ALLOWED to work.Every day given staine (BROWN & YELLOW) face towels(.Front desk appeared t be Polite behine MY back. They stated to SW CUST SERV that I lied about face towels.Picked HOTEL based upon star & award... More

Was this review helpful? Yes 1
bwrocketcity, Manager at BEST WESTERN PLUS Rocket City Inn & Suites, responded to this review
11 April 2013

Unfortunately, you cannot satisfy every guest. We went above and beyond to make this guest happy and none of efforts were satisfactory. If you read all of our other reviews, you will see that we strive toward 100% customer satisfation. We would like to thank TripAdvisor for the opportunity to respond back to both poor and excellent reviews, which we... More

Taylorsville, In
1 review
“Awesome Value”
5 of 5 stars Reviewed 25 March 2013

Our room was King bed with hide-a-bed, huge TV. My wife is a breakfast eater. Food was delicious. She was able to bring me a breakfast bar each morning as I'm not a breakfast eater. Service Desk workers were courteous, friendly and knowledgeable. We had an Awesome stay.

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Review collected in partnership with Best Western

bwrocketcity, Front Office Manager at BEST WESTERN PLUS Rocket City Inn & Suites, responded to this review
27 March 2013

Thank you for the positive feedback, we are glad you enjoyed your stay with us and appreciate the business, we look forward to seeing you and your family in the future, sincerely Angela Brown Front Office Manager. More

ALABASTER
Top Contributor
56 reviews 56 reviews
30 hotel reviews
Reviews in 23 cities Reviews in 23 cities
23 helpful votes 23 helpful votes
“Great”
5 of 5 stars Reviewed 6 February 2013

Best Western Plus continues to amaze me. Not sure what standards are mandatory to be a Best Western Plus but they set them high. This one is no different. The staff is great, the property is new, the rooms are good size, the beds are great, the internet is fast, everything is spotless clean. It's also in a pretty decent... More

Was this review helpful? Yes
bwrocketcity, Manager at BEST WESTERN PLUS Rocket City Inn & Suites, responded to this review
8 February 2013

Dear Sir, we are very pleased that you took the time out of your day, which i'm sure it is very valuable, to tell us how we are doing. Thanks you for the great review it is always good to know where we stand against our competitors and we use this as a training guide for our staff in areas... More

Clinton, Mississippi, USA
1 review
1 helpful vote 1 helpful vote
“Jan trip to Huntsville”
4 of 5 stars Reviewed 25 January 2013

We arrived before checkin and the staff found a room for us so we could freshen up before going to see our granddaughters. Knowing that we would arrive back to the hotel late, it was extremely helpful to already have our room and luggage inside.

Was this review helpful? Yes 1

Review collected in partnership with Best Western

bwrocketcity, Manager at BEST WESTERN PLUS Rocket City Inn & Suites, responded to this review
27 January 2013

I want to thanks you for your response and anytime you need us we will be here to accomodate all your needs, From the Best Western family. Thanks you for your business. More

Snead,Alabama
1 review
1 helpful vote 1 helpful vote
“Weekend getaway”
5 of 5 stars Reviewed 22 December 2012

Everything about our stay was first class. The room was very clean. The front desk was very frindly. The breakfast was very good, probably the best we have had! The hotel was very clean. We have stayed here several times and will stay there again. The location is just right for shopping or eating out.

Was this review helpful? Yes 1

Review collected in partnership with Best Western

bwrocketcity, Manager at BEST WESTERN PLUS Rocket City Inn & Suites, responded to this review
24 December 2012

We are so glad our hotel was able to meet your needs during your stay with us and that our convenient location made your travel smoother. Thank you so much for taking the time to review our hotel as your feedback is very important to us and our continuing progess to meet and exceed your expectations, as well as others,... More

Athens, GA
1 review
“Huntsville, AL”
4 of 5 stars Reviewed 10 December 2012

Nice stay: This was a quiet, convenient location on HWY 72. I had a clean room and facilities. I would stay here next time I'm in town. Breakfast wasn't great, but just okay. Breakfast room too small.

Was this review helpful? Yes

Review collected in partnership with Best Western

bwrocketcity, Manager at BEST WESTERN PLUS Rocket City Inn & Suites, responded to this review
14 December 2012

We are so glad our hotel was able to meet your needs during your stay with us and that our convenient location made your travel smoother. Thank you so much for taking the time to review our hotel as your feedback is very important to us and our continuing progess to meet and exceed your expectations. We hope to see... More

1 review
“Great stay”
5 of 5 stars Reviewed 22 November 2012

The staff was Wonderfull. Room was clean breakfast was really good. I'll stay agin soon. We really like the location it's close to SAMs club bridge street harber freight when the business is done we can drive five minutes to eat watch a movie.

Was this review helpful? Yes

Review collected in partnership with Best Western

bwrocketcity, Manager at BEST WESTERN PLUS Rocket City Inn & Suites, responded to this review
14 December 2012

Thank you so much for your feedback! Our staff takes pride in ensuring that you have a pleasant stay and they are so happy to have met your expectations! We look forward to your next visit so that we may continue to be of service to you and make your stay as enjoyable as possible! Slash Patel and the Rocket... More

Ruther Glen, Virginia
Top Contributor
88 reviews 88 reviews
9 hotel reviews
Reviews in 33 cities Reviews in 33 cities
31 helpful votes 31 helpful votes
“A good place, with minor blemishes”
3 of 5 stars Reviewed 15 November 2012

This property is convenient to Redstone Arsenal for the business traveler. It is very clean, well lighted and convenient, but, on my recent stay, I noticed several things that weren't up to the standard that I expect at that price point for a long term stay business hotel. My room was very clean. The selection of cable TV channels was... More

Was this review helpful? Yes
See 2 more reviews by RetiredIam for Huntsville
bwrocketcity, Manager at BEST WESTERN PLUS Rocket City Inn & Suites, responded to this review
14 December 2012

We would firstly like to apologize for any inconvenience that we may have caused you during your recent stay. Your feedback is most important to us. Thank you very much for taking the time to fill out this review. It is the from your feedback that we are able to improve our property. We apologize again and hope that we... More

 
 
BEST WESTERN PLUS Rocket City Inn & Suites
BEST WESTERN PLUS Rocket City Inn & Suites
4.0 of 5 stars 61 reviews
Enter dates 1 night 2 nights
 
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Additional Information about BEST WESTERN PLUS Rocket City Inn & Suites

Also Known As:
Best Western Plus Rocket City Inn And Suites
Best Western Plus Rocket City Hotel Huntsville
Best Western Plus Rocket City Hotel
Best Western Huntsville
Huntsville Best Western
Address: 6200 Torok Circle, Huntsville, AL 35806
Phone Number:
Region: United States > Alabama > Huntsville
Amenities:
Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Kitchenette Swimming Pool Wheelchair access
Hotel Style:
#3 Best Value Hotels in Huntsville
Price Range: £
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BEST WESTERN PLUS Rocket City Inn & Suites
6200 Torok Circle
Huntsville, AL 35806
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