Though I ususally stay at a competitor hotel, I was very pleased with my stay at this Comfort Suites. I have stayed at other Comfort Suites but was very impressed with the personnel, cleaniness, location to a number of resturants and the overall comfort of my room. This hotel will certainly be one that I use again when traveling to... more

Hotel has charged me for two pillows at $20 each, which I did not remove from the hotel. They have sent me a letter (not received yet), and currently refuse to refund $40 to my credit card. I am a Gold Member with their loyalty program, and they didn't have the courtesy to call me regarding this situation. Nice looking... more

Booked this hotel directly through Choice Hotels website, (listed as a new property) directions on the site are incorrect. After calling the hotel when we arrived at a less than desirable area in Huntsville with no hotel in sight, the clerk said, "Yeah, those directions are wrong, everyone tells us that but we don't know how to get it fixed."... more

When I say my stay was above average, I'm referring in relation as to what to expect in Huntsville. I have made several business trips to the Huntsville area over the past year, and stayed in numerous hotels. Cleanliness is not held in high esteem in that area. This hotel has so far been the cleanest of all I have... more

The desk clerk DOUBLE CHARGED me for my stay and when I discovered the error a week later, I contacted the MANAGER. He told me it would be corrected. IT NEVER WAS. He requested copies of my receipt and my credit card statement which I sent by registered mail. He refused to sign for them. Finally my credit card company... more

The hotel is new and has nice amenities. The construction of the hotel is subpar evidenced by the thin walls. The service is below standards for this type of property. When I checked in (after 9:00 pm) and went to my room it had not been cleaned from the previous guest. I was given another room with a mumbled "sorry... more

I've stayed twice at this hotel and each time I had some sort of problem. The first time I paid in cash and my credit card was still charged. The second trip I was over charged $115 because the desk cleark said I had taken some towels. Dirty ones was left in the bathroom and unsed towels were left on... more

Comfort Suites in Huntsville, AL is an impressive hotel. The beds are plush and very comfortable. The pillows are soft; the rooms are modernized, clean and nice. There are plasma televisions in the rooms (nice size ones, too). The bathrooms are beautifully decorated with marble countertops, and spacious. The staff is friendly and breakfast is appetizing. I highly recommend this... more