ok - this place looks wonderful - but like i said don't judge a book by its cover - the rooms like nice - but upon investigation you will find your floors wet and covered in sand (experienced by all members in our party) and beds were damp and also sandy. Overall the reception staff did not respond to any... more

I wouldve rated this hotel very highly but instead Im on here warning other people about thefts from our rooms. 14 of us were staying there and 3 of us had someone rifle through our bags. I was first and had money stolen so I told the others. A second girl also had someone go through her bags but she... more

Hotel has changed ownership several times in last few years. When we visited there were very few non Indians. I was told by staff that the hotel is not connected to any "chartered tour operators". I got the feeling that the place is slowly imrpoving. Good: location was good. We had bought a meal plan. Meals were nice and staff... more

This hotel only opened in April 2007, it's 24th December 2007 and the hotel is already in a poor condition. The staff are very friendly and are more than willing to help. However the General Manager of the hotel has zero customer service and has ruined our stay. The housekeeping is not upto a 4* standard, bedding is only changed... more

After a hectic GAP tour of Northern India, my wife and I were happy to end our tour in the beautiful Hotel Mapple Viva in Goa. After having stayed in sub-par hotels throughout, we were treated to a beautiful hotel with a pool, excellent and well-priced restaurant and wonderful service. The immaculate room was spacious with a colour television and... more