Very impressive service at this efficient hotel. Quick and friendly reception. When we asked to send laundry, it was picked up within 5 minutes: when the a/c needed adjusting, it was fixed before we got back from breakfast. Two excellent meals in the Chinese restaurant and fast internet. Our room was freshly decorated with well designed furniture. Not the most... more

Stayed at the Renaissance Melaka for one night from 22 to 23 October 2009. The hotel's main entrance is located along a narrow side road. If you are arriving by car, be sure to look out for it or you'd have to drive a huge detour to get back onto the correct road again - most of the roads in... more

Booked for one night. Room was comfortable, bathroom was a little bit larger than usual. This was a huge city hotel, so not really personal. Pool was not so great to use because it was on an upper floor (neither the roof, nor the ground floor) and it was so windy on this day. Not so many chairs around the... more

We spend a weekend night at Renaissance Melaka booked an early bird package for two interconnected rooms. Booking was perfect processed incl. the extra wishes for internceonnected rooms. Staff was very friendly and helpful even that the hotel was fully booked that night. Check in was fast and even though we had arrived before noon we were given one of... more

Had read reviews before booking this hotel. Hotel entrance was nice and welcoming. However, the rooms we had was rather disappointing for a "5-star" rating from a few websites. Carpets had stains every 3 steps apart. Room had an old smell lingering. A/C was making noise every 20 minutes. Had called front desk and they said it will be looked... more

This used to be a superb hotel with good service and motivated staff up until 2 years before, but now it is terrible with poor service. I had booked a club room, but these floors were full with "important corporate guests" i.e. paying less than me, but hogging the club facilities and smoking everywhere. I took a tired ans dismal... more

I had a nice stay at the hotel, but like most large hotels, it felt very impersonal! My room was a nice size, with plain furnishings, and a very large and comfortable bed! The bathroom was again very large, but looked quite outdated and the towels were quite worn! The service from reception was okay, but certainly not outstanding, however... more

i stayed at the Renaissance two years ago and was happy with my stay. So two years later, I booked back to the hotel again. The hotel lobby was dimly lit, tired and dingy. Service left a lot to be desied. There were2 separate check-in and check-out desks. When I came in around 2ish, there was a queue of people... more

I stayed in Renaissance Melaka Hotel for 23 days on joining my new job assignment and was not disappointed on one occasion. It is a right hotel for business and pleasure. This hotel has been build towards a very high standard and it shows. The lobby is vast, marble everywhere with an enormous chandelier hanging over it. I was in... more