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Fairfield Inn Mobile

2.5 of 5
950-A West I-65 Service Road South, Mobile, AL 36609
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Fairfield Inn Mobile
Ranked #27 of 64 hotels in Mobile
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39 reviews from our community

    Trip type
Traveller rating
    10
    13
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Date Rating
Alexandria, Virginia
Contributor
20 reviews 20 reviews
12 hotel reviews
Reviews in 13 cities Reviews in 13 cities
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed 13 April 2013 via mobile

The staff was friendly and efficient but that's about where the compliments end. The bathrooms are in need of an upgrade. The free breakfast is nothing to write home about and far from what I've had at other Marriott properties. The wifi is woefully slow.

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Joy K, General Manager at Fairfield Inn Mobile, responded to this review
22 April 2013

Thank you for taking the time to leave your comments regarding your recent visit to our Fairfield Inn & Suites in Mobile. Without our Guests input, we cannot improve on our product. I certainly appreciate your kind comments regarding the Staff. Be on the look out for our new "hot" breakfast coming soon. We certainly appreciate your business and do... More

Arab, Alabama
Senior Contributor
40 reviews 40 reviews
23 hotel reviews
Reviews in 23 cities Reviews in 23 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 20 March 2013

Front Desk personnel were friendly upon arrival. Common area was well kept, and somewhat inviting. When entering my room, my initial thoughts were about as expected. Typical Fairfield Inn, then I connected to the Internet, I have had dial up which was faster. I then noticed a lot of hairs from recent guests in the carpet in the area at... More

Was this review helpful? Yes
See 4 more reviews by lwalker1967 for Mobile
Joy K, General Manager at Fairfield Inn Mobile, responded to this review
21 March 2013

Thank you for taking the time to comment on your recent stay with us at the Fairfield Inn & Suites. We depend on our Guests comments and feedback and use them as training tools at all times. I can assure you that I have addressed this with our Executive Housekeeper and we will certainly pass your comments on to the... More

Vero Beach, FL
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 8 December 2012

I traveled to this hotel for a weekend away with my boyfriend and was more than unimpressed upon my arrival. When I arrived to check in, the girl at the front desk was too busy gossiping with another associate to check me in so I stood there annoyed for a few minutes before she finally decided I was worth paying... More

Was this review helpful? Yes
See 2 more reviews by i_heart_travel_772 for Mobile
Joy K, General Manager at Fairfield Inn Mobile, responded to this review
9 January 2013

Dear I_heart_travel_772, I appreciate you taking time to write a review on your experience here at the Fairfield Inn and Suites from your stay in September 2012. I am however concerned that it was 3 months after your visit when you decided to make your comment. As a new General Manager in September, I would have given immediate and urgent... More

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Senior Contributor
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6 hotel reviews
Reviews in 16 cities Reviews in 16 cities
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 29 October 2012

The hotel was: People very nice - front desk people were very helpful with directions to restaurant Breakfast was good - very well maintained service excellent Room was clean & well maintained Bathroom well furnished and clean I would stay there again Good value

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ffigm50, General Manager at Fairfield Inn Mobile, responded to this review
8 November 2012

Thank you so much for taking the time to comment on your recent stay with us at the Fairfield Inn and Suites Mobile. We certainly appreciate the compliments and can assure you that we share these with our Staff on a regular basis. We look forward to serving you again with True Southern Hospitality. More

Alabama
Contributor
12 reviews 12 reviews
Reviews in 10 cities Reviews in 10 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 22 October 2012

Room was decent, seemed older with new furnishings and color. I am Marriott rewards member but still got the room right next to the ice machine. Unfortunately it was Friday night and as usual some people don't care how many beers they have but still act the fool in the hallways at 0200. What lesson did I learn? Send just... More

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ffigm50, General Manager at Fairfield Inn Mobile, responded to this review
8 November 2012

Thank you for taking the time out of your busy schedule to comment on your recent stay with us. We certainly apologize for any inconvenience that you may have experienced while our guest. As a Marriott Rewards Member, please make note on your profile a request for "away from ice machine and elevator". As always, if occupancy permits, we try... More

Lexington, Kentucky, United States
Senior Contributor
27 reviews 27 reviews
18 hotel reviews
Reviews in 19 cities Reviews in 19 cities
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed 2 August 2012

I've stayed in Mobile a dozen times. I always try to use Marriott for points. Last time I tried the Residence Inn, which was nice, but needed two beds instead of one so chose the Fairfield Inn. The shower in the room was clogged, so filled up quickly when taking a shower. The air stayed on constantly to keep the... More

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ffigm50, General Manager at Fairfield Inn Mobile, responded to this review
8 November 2012

We would like to thank you for taking the time to comment on your recent stay with us. We apologize for any inconvenience that you may have experienced while our Guest. We would also like to let you know that we are in the process of upgrading several areas of the hotel. We look forward to serving you again in... More

Birmingham
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 23 July 2012

I stayed at this hotel with my two kids and wife last weekend. We had a wonderful experience. Room was clean and neat. Bathroom looked new. Breakfast was excellent. Front desk was excellent. On Sunday morning (Jul 22), both breakfast area and front desk were handled by one person. I was surprised by her extraordinary ability to do this. She... More

Was this review helpful? Yes 1
Madison, AL
Contributor
12 reviews 12 reviews
11 hotel reviews
Reviews in 12 cities Reviews in 12 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 10 April 2012

The Hampton Inn and Suites was a nice hotel. It was clean and my interactions with , though brief was pleasant. The location is excellent. But, and this is a big but because I really wanted some sound sleep. I-65 is outside your window and traffic is heard all night. Looking at the other reviews I do not see any... More

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Seattle, Washington
Senior Contributor
27 reviews 27 reviews
9 hotel reviews
Reviews in 11 cities Reviews in 11 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 5 April 2012

Clean, cheap, great bed and sheets/pillows, a nice breakfast, and a lovely little pool/jaccuzi. Only complaint was that it was VERY hard to find. We drove around for more than 30 minutes. My GPS maps are from 2010, and the roads/area the hotel is in wasn't on there, and since we didn't have the hotels phone number, we had to... More

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See 2 more reviews by Soren K for Mobile
ffigm50, General Manager at Fairfield Inn Mobile, responded to this review
9 April 2012

Thank you for the very kind review, it's nice to know we helped make your trip across the USA a good one. I would like to make a suggestion that I think will help get you to your destination without having problems. When you make your reservation either online or by phone you can go to the Hotel website and... More

Phenix City, Alabama
Top Contributor
70 reviews 70 reviews
15 hotel reviews
Reviews in 30 cities Reviews in 30 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 22 March 2012

staff was very friendly and responsive to my needs. The room was clean, the breakfast was good for buffett style.

Was this review helpful? Yes 1
ffigm50, General Manager at Fairfield Inn Mobile, responded to this review
28 March 2012

Thank you very much for taking the time out of your busy day to send us the kind words they mean the world to our staff here at the Fairfield Inn in Mobile Alabama. Our goal is to give every customer Great Southern Hospitality!!! More

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Additional Information about Fairfield Inn Mobile

Also Known As:
Fairfield Inn Mobile Hotel Mobile
Fairfield Inn Mobile Hotel
Fairfield Mobile
Mobile Fairfield Inn
Mobile Fairfield
Address: 950-A West I-65 Service Road South, Mobile, AL 36609
Phone Number:
Region: United States > Alabama > Mobile
Amenities:
Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Restaurant Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #27 of 64 hotels in Mobile
Price Range: £
Hotel Class:2.5 star (2.5*)
Reservation Options:
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