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Hilton Garden Inn Orange Beach Beachfront Hotel Reviews

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All 19 Orange Beach hotels

Hilton Garden Inn Orange Beach Beachfront

3.0 of 5
23092 Perdido Beach Blvd, Orange Beach, AL 36561
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Hilton Garden Inn Orange Beach Beachfront
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Ranked #7 of 19 hotels in Orange Beach
4.0 of 5 stars 229 Reviews
Most recent review
“Friendly staff and beautiful views”
4 of 5 stars Reviewed 16 June 2013
Josie4 Baltimore
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229 reviews from our community

Traveller rating
    97
    66
    36
    18
    12
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Families
88
 
Couples
69
 
Solo
4
 
Business
13
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Baltimore
Senior Contributor
46 reviews 46 reviews
21 hotel reviews
Reviews in 22 cities Reviews in 22 cities
58 helpful votes 58 helpful votes
“Friendly staff and beautiful views”
4 of 5 stars Reviewed 16 June 2013 NEW

We visited Orange Beach for 2 nights - first time in the resort town. The check-in staff was very friendly, especially Jackie who told us about a Facebook promotion program, in which posters could receive a coupon book or beach bag. I posted a video from the beach, and later returned to claim my beach bag. Jackie verified the posting... More

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See 2 more reviews by Josie4 for Orange Beach
Stephanie M, Director of Sales at Hilton Garden Inn Orange Beach Beachfront, responded to this review
17 June 2013

Josie4, Thank you for taking the time to review your recent experience at our hotel and for highlighting some of our amenities. I am pleased to hear that you had a great time with us and enjoyed all that the area has to offer. I will pass your compliments along to Jackie and to the rest of our staff. We... More

2 reviews
Reviews in 2 cities Reviews in 2 cities
“Great location and super friendly staff”
3 of 5 stars Reviewed 15 June 2013 NEW via mobile

We stayed for 5 nights. Cons-hotel needs to be refurbished. Hotel furniture was nicked. Carpet obviously warn in room and hallways. Housekeeping forgot to replace towels, shampoo and glasses. Pros-breakfast package was well worth it and was excellent. Location was excellent. Beach was beautiful. Staff was super friendly and responsive to requests. Kids loved the indoor/outdoor pool.

Was this review helpful? Yes
Stephanie M, Director of Sales at Hilton Garden Inn Orange Beach Beachfront, responded to this review
17 June 2013

Kachow2009, Thank you for taking the time to review your recent experience at our hotel. I am pleased to hear that you had a great time with us and enjoyed breakfast. I will pass your compliments along to the rest of our staff to let them know what a great job they are doing, as well as your concerns about... More

Orange Beach
1 review
“great stay at the Hilton Garden Inn”
5 of 5 stars Reviewed 13 June 2013 NEW

Great hotel. Clean room, great staff. The gulf is only steps from your room, which is absolutely beautiful. The only thing I missed was not having coffee in the lobby. Other than that I'd give it a A+. Would stay again.

Review collected in partnership with Easytobook.com

Was this review helpful? Yes
Stephanie M, Director of Sales at Hilton Garden Inn Orange Beach Beachfront, responded to this review
14 June 2013

Geneva M, Thank you for your review of your recent experience at our hotel. I am pleased to hear that you had a great time with us and that our staff showed you our southern hospitality. We did replace the coffee in the afternoon with different flavors of infused water for our guests to enjoy. Thanks again for taking the... More

Atlanta, Georgia
1 review
1 helpful vote 1 helpful vote
“Great Staff/Great Hotel”
5 of 5 stars Reviewed 12 June 2013 NEW

My girlfriend & I stayed at this hotel for a few night vacation last week. The hotel was nice, clean, good location, all the things one would expect. The Bed & Breakfast is an awesome deal, served until 10, it's a buffet with bacon, sausage, biscuits, eggs, potatoes, fruit, danishes, muffins, juices, and coffee. They'll also make you french toast,... More

Was this review helpful? Yes 1
Stephanie M, Director of Sales at Hilton Garden Inn Orange Beach Beachfront, responded to this review
13 June 2013

thatmitchkid, Thank you for taking the time to review your recent experience at our hotel. I am pleased to hear that you had a great time with us and enjoyed breakfast. I will pass your compliments along to Austin and to the rest of our staff. We have a great team and our goal is to make your stay remarkable.... More

Bryantsville, Kentucky, United States
“overpriced”
3 of 5 stars Reviewed 9 June 2013

as far as location, this hotel is great, right on beach..Not having a restaurant, or room service was not good, they did have cafe for breakfast..also they did have pantry(which was not filled 3 of 4 night we were there), also for such an expensive hotel, u would think they would have better chairs on balcony, other than dollar store... More

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Stephanie M, Director of Sales at Hilton Garden Inn Orange Beach Beachfront, responded to this review
12 June 2013

Brian P, Thank you for your review. I understand that you were dissatisfied with our prices and that you found them to be too expensive. I sincerely apologize for this and assure you that we do all we can to create a great experience for each one of our guests. We are actively looking for ways keep costs low and... More

Montgomery, United States
1 review
“Great Beach Trip”
5 of 5 stars Reviewed 4 June 2013

Wonderful hotel and staff. The front desk staff was especially helpful, especially Jackie. I would stay here again. The pool is nice and the bar outside the pool. There is also a quick access to the beach.

Review collected in partnership with Hilton Garden Inn

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Stephanie M, Director of Sales at Hilton Garden Inn Orange Beach Beachfront, responded to this review
5 June 2013

Mark W, Thank you for taking the time to review your recent experience at our hotel. I am pleased to hear that you had a great time with us and I will pass your compliments along to Jackie and the rest of our staff. Thanks again for your review and we look forward to welcoming you back the next time... More

Dallas, United States
1 review
“Underwhelming”
3 of 5 stars Reviewed 3 June 2013

Not a horrible place to stay, but definitely not the level of service I've come to expect from a Hilton property. The beachside room has a great view, but the staff are unmotivated to make a difference

Review collected in partnership with Hilton Garden Inn

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Stephanie M, Director of Sales at Hilton Garden Inn Orange Beach Beachfront, responded to this review
4 June 2013

Eric R, Thank you for your review of your recent experience at our hotel. I am sorry that there were some issues that you were not completely satisfied with during your stay. Customer service is of utmost importance and I sincerely apologize that our staff did not seem to meet Hilton standards. We will address your concerns to ensure that... More

MS
Contributor
20 reviews 20 reviews
11 hotel reviews
Reviews in 15 cities Reviews in 15 cities
17 helpful votes 17 helpful votes
“Enjoyable stay”
3 of 5 stars Reviewed 31 May 2013

Very helpful and friendly personnel upon check in. The desk clerk upgraded our room and even called our room later to see if we needed anything. This is an older hotel, thus I suspected that the employees were encouraged to be helpful in order to compete with the newer hotels in the area. Employees were continuously working to keep things... More

Was this review helpful? Yes 2
Stephanie M, Director of Sales at Hilton Garden Inn Orange Beach Beachfront, responded to this review
3 June 2013

Sweetie51, Thank you for your review of your recent stay with us. I am pleased to hear that you had a good time with us and that our staff was able to make your stay more enjoyable. I will tell our executive housekeeper about the issues with regards to the smell in your room, thank you for pointing it out.... More

Carrollton, United States
1 review
2 helpful votes 2 helpful votes
“Disappointed”
3 of 5 stars Reviewed 31 May 2013

This hotel was decent... but way over priced. It was definitely not worth the money that we paid. We suggest that you find another place to stay in the area. The facilities are average at best, and we paid the kind of prices that you pay at a resort hotel. And DO NOT be fooled and order the romance package!... More

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 2
Stephanie M, Director of Sales at Hilton Garden Inn Orange Beach Beachfront, responded to this review
3 June 2013

Sandra R, Thank you for your review. I understand that you were dissatisfied with our prices and that you found them to be too expensive. I sincerely apologize for this and assure you that we do all we can to create a great experience for each one of our guests. We are actively looking for ways keep costs low and... More

Anniston, United States
1 review
“Orange Beach”
5 of 5 stars Reviewed 30 May 2013

The Hilton Garden Inn Orange Beach was AWESOME!! We thoroughly enjoyed our stay in this hotel, the hot tub/pool area, and the beach was clean and quite! It was simply AWESOME!!!! WE COULD NOT HAVE ASKED FOR A BETTER LOCATION, BETTER ROOM, OR BETTER EXPERIENCE IN ORANGE BEACH, ALABAMA.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Stephanie M, Director of Sales at Hilton Garden Inn Orange Beach Beachfront, responded to this review
31 May 2013

Kelly M, Thank you for taking the time to review your recent experience at our hotel. I am pleased to hear that you had an awesome time with us and were able to enjoy all that we have to offer. Our goal is to make your stay remarkable and I am glad that we were able to do so for... More

 
 
Hilton Garden Inn Orange Beach Beachfront
Hilton Garden Inn Orange Beach Beachfront
4.0 of 5 stars 229 reviews
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Additional Information about Hilton Garden Inn Orange Beach Beachfront

Also Known As:
Hilton Garden Inn Orange Beach Beachfront Hotel Orange Beach
Hilton Garden Inn Orange Beach Beachfront Hotel
Hilton Garden Inn Orange Beach
Hilton Orange Beach
Hilton Garden Beachfront Inn Orange Beach
Orange Beach Hotels
Orange Beach Hilton
Address: 23092 Perdido Beach Blvd, Orange Beach, AL 36561
Phone Number:
Region: United States > Alabama > Orange Beach
Amenities:
Bar/Lounge Beach Business Centre Fitness Centre Free High-Speed Internet Free Parking Children Activities Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#5 On the Beach Hotels in Orange Beach
#9 Family Hotels in Orange Beach
Price Range: ££
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
Hilton Garden Inn is centrally located on the beach, in Orange Beach’s famous white sand paradise mere footsteps from local casual and fine dinning restaurants, night life, specialty shops, water sports and family attractions. You’ll enjoy captivating panoramic views of emerald green waters and miles of sugar white sand on Alabama’s famous Gulf Shore. Amenities include oversize guest rooms with private balconies, full service breakfast cafe, indoor/outdoor heated pool & hot tubs, seasonal tiki poolside bar, 2,000 square feet of meeting space, fitness center, 24 hour free business center, free local calls, HBO and Wifi. We are owned by Innisfree Hotels a company built on the concepts of fun, relaxation, exceptional service and guest satisfaction. ... more   less 
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Hilton Garden Inn Orange Beach Beachfront
23092 Perdido Beach Blvd
Orange Beach, AL 36561
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