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All 6 Phenix City hotels

Holiday Inn Express Hotel & Suites Phenix City-Fort Benning Area

2.5 of 5
1702 US 280 Bypass, Phenix City, AL 36867 (Formerly Holiday Inn Express Hotel & Suites Phenix City - Columbus)
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Holiday Inn Express Hotel & Suites Phenix City-Fort Benning Area
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Ranked #2 of 6 hotels in Phenix City
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124 reviews from our community

    Trip type
Traveller rating
    98
    18
    5
    1
    2
Date Rating
Phenix City
2 reviews
5 of 5 stars Reviewed 17 June 2013 NEW

This hotel was very clean and the staff was very friendly and helpful. I stayed here in April 2011 when I found out I was going to be stationed at Fort Benning. The staff helped me find nice locations for my house hunt and even gave me information on some of the nearby schools. The free breakfast was perfect every... More

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Springfield, Ohio
Top Contributor
227 reviews 227 reviews
119 hotel reviews
Reviews in 121 cities Reviews in 121 cities
142 helpful votes 142 helpful votes
4 of 5 stars Reviewed 30 May 2013

Knowing the Holiday Inn Express tradition, we chose it to stay on our way North. It delivered as usual. The only glitch, as the title suggests, is that we had a terrible time finding it and had to call to get directions as the GPS kept wanting us to go to an empty field on the expressway. Once there we... More

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Concord, Virginia
1 review
5 of 5 stars Reviewed 13 May 2013

We stayed for eight days and not once did we have a negative experience. Every member of the staff from the front desk staff to the housekeeping staff were friendly and willing to go of their way to meet our needs. Every staff member greeted us with a good morning and a smile, they were pleasent and always polite. The... More

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Huntsville
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed 7 May 2013

We stayed here two nights for a graduation in Auburn. Very friendly helpful staff, the breakfast area was very clean and continuously stocked. It was not crowded and flowed well. The room was clean, the beds were a little hard (but that is just personal preference). Overall we enjoyed our stay here.

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Belleville, Illinois
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 25 April 2013

Holiday Inn Express in Phenix City, AL. is without a doubt the worse case of employing someone at the front desk that could not be more ill prepared for the job. This person was rude, totally not helpful and really reflected the attitude that she could not be bothered to help. I arrived late on the 15th of April. She... More

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IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Phenix City-Fort Benning Area, responded to this review
9 May 2013

Dear Judytravels084, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We’re sorry you received poor customer service from our front desk which was unacceptable. We will address this point. I assure you the feedback of our hotel will be reviewed and most certainly forwarded to the appropriate... More

Glendale, AZ
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 12 April 2013

This hotel is newer, one of the cleanest I've ever seen, and every staff member we encountered was friendly and polite, from the cleaning crew to the front desk personnel, to the extra special Miss Pam in the breakfast room. Ms. Pam went out of her way to speak with every guest in the breakfast room, she kept the tables... More

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Canton, Illinois
1 review
5 of 5 stars Reviewed 2 April 2013

The night shift that greeted us at 3:00 am were very polite and professional. The morning breakfast was great! as was Pam, the wonderful lady who sung as she worked, bringing sunshine and greeting all who entered. Rooms were clean. Very nice. Would stay here again if given the chance.

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Orlando, Florida
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed 23 March 2013

Newer Holiday Inn Express room was clean, staff was very helpful. Especially Pam in the breakfast area. Pam made everyone in the room feel at home. The Manager was very professional and resolved any issues.

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Fayetteville, North Carolina
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 12 March 2013

It as a great place to stay the rooms there were very clean and the people/staff were very nice , friendly,and helpful. They always had a smile on their face. Ms. Pan White is great lady. She was very kind and polite. We enjoyed chatting with her every morning during breakfast.

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Tampa, Florida
Contributor
19 reviews 19 reviews
5 hotel reviews
Reviews in 12 cities Reviews in 12 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 9 March 2013

We only stayed here one night but we were greeted very lively by the front desk attendant and were immediately directed up to our room, which we found clean and cozy. There was a slight noise concern down the hall during the nighttime but the front desk attendant seemed to resolve the issue rather swiftly. The breakfast the next morning... More

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Quality Inn Near Fort Benning
Great value on a similar hotel
Phenix City, AL
3.5 of 5 stars 70 Reviews
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Additional Information about Holiday Inn Express Hotel & Suites Phenix City-Fort Benning Area

Also Known As:
Holiday Inn Express Hotel And Suites Phenix City - Columbus
Holiday Inn Phenix City
Phenix City Holiday Inn
Address: 1702 US 280 Bypass, Phenix City, AL 36867 (Formerly Holiday Inn Express Hotel & Suites Phenix City - Columbus)
Phone Number:
Region: United States > Alabama > Phenix City
Amenities:
Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 6 hotels in Phenix City
Price Range: £
Hotel Class:2.5 star (2.5*)
Official Description (provided by the hotel):
The Phenix City, AL Holiday Inn Express near Columbus, GA welcomes you. Our hotel in Phenix City, AL provides an ideal location near many area points of interest, such as Chattahoochee Valley Community College, the River Center for Performing Arts and Forts Benning & Mitchell. Your family can enjoy a relaxing stay at our hotel in Phenix City, right across the river from beautiful Columbus, GA & near many attractions including the Civil War Naval Museum, Idle Hour Park, the Phenix City Amphitheater & the National Infantry Museum at Fort Benning. If shopping is your preference, check out Peachtree Mall in Columbus, just 5 miles from our hotel in Phenix City, AL, or try the Columbus Park Crossing for some great bargains. Business travelers can enjoy a stay at our Phenix City accommodations near Columbus, GA because of our convenient location near area businesses such as Mead Coated Board, Aflac, Continental Carbon, Phenix Industrial Park, Synovus and Jack Hughston Memorial Hospital. Our Phenix City, AL hotel offers a 24 hr business center, a meeting room and convenient business services. We also provide free high-speed Internet access. During your stay at our Phenix City hotel, you can enjoy our outdoor pool, a 24 hr fitness center & the free hot breakfast bar featuring our signature cinnamon rolls. Check out our excellent Phenix City hotel room deals and book your hotel reservation today. ... more   less 
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Holiday Inn Express Hotel & Suites Phenix City-Fort Benning Area
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