Just spent five nights at Chai with my husband and we absolutely loved this place!! Lee, our wonderfull host, was waiting for us downstairs when we arrived after a long flight. The room (Rice paper room at the 8th floor) was a surprise for us: not only it looked better than the pictures on the website, but the smell was... more

HUGE apartments, clean, elegant, modern. Amazing breakfast and views. All you could dream of in Shanghai + a great service. German made sure we went to the nicest restaurants and places to visit, helped us booking taxies... You won't want to leave!! more

From the moment we arrived (at the wrong address) we were so well looked after by German. Loan of mobile was invaluable and he really did everything possible to make our stay better. The room (Blue room I think) really was fantastic and fresh fruit etc was delivered every day to the kitchen. Views (as described in previous posts) are... more

We only stayed overnight in the Paper studio of Chai Living Shanghai. The room we stayed in was one thing. The Embankment Building another. And the welcome we got was the cherry on top. The room was a bubble of comfort. Amazing and enormous kang-like bed, with a direct view over Suzhou creek and Pudong. Perfect little bathroom. Already, this... more

Don't be intimidated by the outlook of the building or standing there waiting for Lee to come down to the lobby to send the key to you. Once you stepped into the room, you wouldn't even want to go out for long. My wife and I were there to celebrate our 2nd anniversary and we decided to stay in Chai... more

If you like unusual but unique and funky places to stay - stay here! It's in a normal apartment block with friendly Chinese neighbours - but the apartments have been converted to a very high standard - warm in the winter with underfloor heating and a viewo to die for of the Pudong Skyline - we kept the blinds open... more

I absolutely recommend Chai Living. It is a very cool concept perfect for people who would like to have all the comodities combined with an insider view of the Shangai life! The apartments are located in the heart of Shanghai in and old typical building where some of the apartments are still occupied by the locals. You will meet them... more

We stayed at Chai Shanghai Living from October 31st - Nov 5th. After a stressful trip from Suzhou, we were greeted by a warm, friendly face in Lee, the Hospitality Manager. Throughout our stay at Chai, Lee made us feel like no request was too large to accommodate. They paid attention to every detail. The rooms were impeccably decorated, chic,... more

If a fancy hotel lobby is important to you, then Chai would not be the place for you. If you like ambience and experience Shanghai living at its best, then you would not be disappointed. Admittedly we were a little put off at the sight of the lobby upon arrival despite having read the other reviews and seen photos of... more