The service was superb. The staff was plentiful and always available and eager to help. The room was beautiful, pristine, nicely appointed, and had an American soft bed! Apples in the room. The hotel is brand new and spotless. After a month of standard Chinese hotels, and firm beds, I found this to be heavenly. Location is very good. A... more

I had a great stay at this hotel. I have chosen this place since it was the only international hotel in Xujiahui Area. I was very surprised which product is behind the new Courtyard line. It has nothing to do with the American ones and even the European Courtyards are different. This one is a full service hotel and doesn’t... more

I travelled to Shanghai for 1 day business and four days leisure and was booked in the newly opened Courtyard. The rate was very good and I thought, ok it's a Courtyard, but as I arrived I was amazed. What a great hotel. Not comparable to any other Courtyard's I have ever seen. Full Service Hotel with a great heated... more

The staff in this hotel were really friendly and helpful throughout our stay, my compliments! As a gold member I got access to the executive lounge, which I can warmly recommend for any business traveller to Shanghai. The rooms are not big, but nicely designed, and the bed was great. The fitness center in this hotel is one of the... more

I have now stayed at the Courtyard twice over the last 3 months and each time have been impressed with the hotel rooms, facilities and staff. I have found the staff to be incredibly friendly and efficient. While the hotel may not be close to the city centre it is relatively close to areas such as the French Concession. For... more

We were expecting this hotel to be very nice as it is the 800th one in the world. The renovation was quite pleasant in the lobby, but as soon as we got into the room, it was way too small for what we had paid for. The bathroom was linked to the entrance, some sort of architectural design to make... more

We checked in the hotel 2 days after the official opening day, however, we still felt the hotel was not ready to open. No hotel directory, no toothbrush and no shaving kit in the room upon check in. I was asking the weather of the day, but they gave me a phone no. to call by myself. What a nice... more

We checked into the brand new Courtyard Shanghai Xujiahui on 27 January 2009, apparently 4 days after the hotel opened. The decor is very modern and pleasing. The room we had for 2 adults with 2 beds was a bit small and the commode and shower were encased in a plexiglass material. For some privacy while using the bathroom one... more