Only stayed one night at the end of my trip to China as a bit of luxury to end the trip. Very glad I did, as this hotel is terrific. The rooms are spacious and well equiped. The staff are friendly and can actually speak decent English. The gym and pool facilities are top rate and when I went to... More

Everything about this hotel was well done. The location is perfect - just one street back from the pedestrian shopping street, and halfway between the Bund and the People's Square. The lobby is huge, with the centre part forming a spacious place to eat or have a drink or coffee. Staff are welcoming but not all over you for a... More

We stayed in this hotel for 2 nights, the reason I chose it due to quite high ranking on tripadvisor. The location is good, rooms are big enough with a comfortable bed. Our view from the room was at people's square. The guy At the check in offered us to do an upgrade to suite with a breakfast included (we... More

This hotel left very good impression for my family when we travelled in April 2013. The hotel is clean, spacious and bathroom amenities are well furnished. They have various choices of pillow selection and we tried the buckwheat pillow, just nice if you like hard pillow. Overall the service from the hotel and staying experience is very pleasant, very reasonably... More

Stayed in this hotel two times respectively in Oct 2012 and in April this year. The room was a deluxe business one and was very spacious with comfortable layout both for the room and bathroom. Although located in the middle of the city, it was very quiet and peaceful in the room. The room service was nice although the food... More

Room and furnishings all clean and well maintained throughout our stay. Staff was terrific and very attentive. They worked hard to make us feel comfortable. We made full use of the amenities and met lots of the other guests for great conversation. If you don't feel like mingling, though, there are little spots where you can keep to yourself.

Grand Central is a beautiful five-star hotel with many lovely features. But our favourite was the peaceful, quiet escape from the marvellous madness of Shanghai. Our room, a standard one overlooking an interior courtyard, was spacious. The bathroom, with large shower and separate bath was beautiful. The room had a giant, comfortable bed, large-screen TV and an ample desk area.... More

Returning to Shanghai for the first time since 1993 was a very positive experience, not the least due to Grand Central. This is a true 5-star hotel in the centre of Shanghai. Acknowledging that with only 4 days in Shanghai, we had no time to waist, and we were not disappointed. Two steps away from the shopping mekka of Nanjing... More

What I liked most: - Great location! - Huge room perfectly equipped - Nice lounge and common areas. Building is new - Huge comfy bed with a choice of pillows What I didn't like - View from the room - Breakfast is too expensive - Staff not always kind - Wifi in the room: ask for a router otherwise signal... More