Was in Shanghai for 6 nights in Jan 2013. And was grateful for my agent for booking this finest property for me. From the time you enter the hotel, you are a star guest for the staff,, They take well care of you. Once a taxi driver came running behind me shouting that i gave him less(mistakenly of course) and... More

This new hotel is a welcome addition to the Shanghai cityscape. Facilities are top-notch, with twin double beds in the spacious rooms, all tastefully decorated in a modern Chinese chic style. The breakfast buffet is extensive, featuring Japanese and Indian selections in addition to Western and Chinese fare. What stands out for me, however, is the warmth and friendliness of... More

This is a wonderful hotel with a beautiful lobby and is in an excellent location. The hotel is one of the most appealing I have seen, it rivals the JW Marriott hotels I have been in. The rooms are very large, airy and well lit. The bed was extremely comfortable and had an array of pillows to meet anyone's desires.... More

This hotel which is only 1 1/2 years old has a beautiful immaculately clean lobby with a Japanese theme that carries throughout the entire hotel even the guest rooms. Even walking through the hallways is a pleasure, especially after a long day of sightseeing, as the carpets are very soft and well padded. The room was a spacious size with... More

Nice hotel, layout of the room was great and it was clean. Only problem I had was I was on the 16th floor and got woken up at 6am with the construction work across the road. It will be a great place to stay when the construction work is finished.

Having spent 5 nights at the JW Marriott in Beijing, comparisons were inevitable. This hotel is on a par with the best in the chain! We were on an upgraded floor with Executive Lounge privileges...the room was lovely, the service in the lounge area so good that you felt asif you were in an expensive restaurant being spoiled royally! If... More

I stayed here recently for 4 days. This hotel is nicely located in Shanghai and the rooms give you a nice view over parts of the city. The check-in was easy and the staff here was helpful and spoke English very well. My room was spacious and clean, and I particularly liked the layout of the bathroom where you could... More

When we arrived we were upgraded to the Executive level as Lifetime Platinum Member we were on the 35th floor with a fantastic view of the city. The lounge open 7 days has eveything you could possibly want great Martini's one night sea bass another Lamb Chops nice business area with 4 Apple Computers a staff of about 10 We... More

Sorry I missed her name but a real star on check in and out -stayed many times in Grand Hyatt here in Shanghai but this girl is magic and much better than Grand Hyatt ,Westin-which is rubbish with small rooms and tiny bathrooms etc. but she is a star -rooms are great try 3922 -food in Executive lounge superb -and... More