Great Location, nice rooms, awesome breakfast. Service was also very good. Upon checking in our room smelled of cigarettes, within minutes the staff had us setup in another room. More

Mum and I stayed here 10 nights around Chinese New Year and thought it was great. Our's was the classic room and we asked for a high floor with a view and placed on level 17, facing the Oriental Pearl Tower. It was lovely to wake up to. Negatives: the room was a bit small and we didn't have a... More

Arrived early morning after travelling by train from Xian and was provided with a room for the day while a non-smoking room became available in the afternoon. Was very pleased with this. We stayed in a club room which was comfortable with good bedding and tv. However the bathrooms have a glass wall into the room which is weird and... More

Food/service excelent as always but bathroom not up to standard with no separate shower. RMB120/day internet over the top when all other hotels in China we stayed at were free. Laundry and drinks also very expensive. Very convenient with Metro so close, it even rumbled in the coffee shop! More

I always stay at the Sofitel and with that you expect a certain standard. Unfortunately unless you get a club floor room the rooms are very old and very tired. A Sofitel room should never be allowed to reach this state. I don't expect the rooms to be new but to a certain standard. Unfortunately the first room they gave... More

This is my fourth stay at Sofitel Shanghai Hyland - nice rooms though a little congested. The decor has not been updated for some years - still using the old heavy CRT (cathode ray) televisions, rather than the new thin lightweight LCD or LED TVs. The edges of the carpet running along the corridors outside hotel rooms are obviously very... More

SOFITEL SHANGHAI HYLAND HOTEL has left me with a memorable experience. I got the rooms at a promotional rate. The rooms are clean and acceptably furnished and the staff friendly and welcoming. In our offer, we also got to access the Executive Lounge on the 30th floor - it had great views of the surroundings. The breakfast spread is very... More