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Courtyard by Marriott Shanghai Pudong

4.0 of 5
No.838 Dongfang Road, Shanghai 200122, China (Lujiazui)
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Courtyard by Marriott Shanghai Pudong
Ranked #103 of 3,038 hotels in Shanghai
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219 reviews from our community

    Trip type
Traveller rating
    55
    120
    35
    8
    1
Date Rating
Montreal, Canada
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 12 May 2013 NEW

I stayed at the Courtyard in April of 2012. There was a very interesting deal on Deluxe Suites when booked more than a month in advance (not refundable). It came to about the same price as a Superior room. I was really impressed by the size of the room, the quality of the furniture, the overall cleanliness and the executive... More

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Poway, California
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 11 May 2013

Just like the title says.... Pros: Nice Lobby, Friendly staff, Very reasonable rates, recently remodeled, decent food, inexpensive meeting room rates, [typical Marriott] At Your Service staff attitude, many restaurants within walking distance Cons: Staff English could improve; A/C in rooms functional, but not great, buffets are okay (but not great like renaissance or Marriot City Centre), executive lounge not... More

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Connecticut
Contributor
17 reviews 17 reviews
4 hotel reviews
Reviews in 13 cities Reviews in 13 cities
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 8 May 2013

Stopped here for food because everything was closed. I tried two different mixed drinks, both of which were not good (including a long island iced tea). I also had the wonton soup, which was unappetizing. I wouldn't recommend eating here. They were very prompt and attentive.

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Georgia
Contributor
15 reviews 15 reviews
10 hotel reviews
Reviews in 13 cities Reviews in 13 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 10 April 2013

After searching for a hotel that would put me close to the New International Exhibition venue and creature conveniences such as restaurants, the Courtyard seemed to fill the bill. One often thinks of Courtyard from our on the road experiences here in the US, but think "Big City" when you think of this one. Standing tall, it is easily recognizable... More

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shacy, Guest Relations Manager at Courtyard by Marriott Shanghai Pudong, responded to this review
24 April 2013

Dear Guest, Thank you for staying at Courtyard by Marriott Shanghai – Pudong and providing us with your feedback. I am pleased to hear that you have enjoyed your stay at our hotel. I am glad that we were able to assist you and your searches for a cable were successful. We always strive to provide our guests with the... More

Colombo, Sri Lanka
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 9 April 2013

In the midst of most unhelpful taxi drivers and others, this hotel staff make you feel comfortable in an otherwise scary situation. Excellent in all guest contact departments. Good Breakfast. Nice compact rooms, first time I have had a room where you literally pass through the bathroom!!! but well managed and designed. Good facilites, water pressure etc. Very well kept... More

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shacy, Guest Relations Manager at Courtyard by Marriott Shanghai Pudong, responded to this review
24 April 2013

Dear Guest, Thank you for staying at Courtyard by Marriott Shanghai – Pudong and providing us with your feedback. I am delighted to hear that you have enjoyed your stay with us. I appreciate your compliments regarding our staff. We always strive to provide our guests with the most comfortable and pleasant experience through customer care, therefore your positive feedback... More

Dallas, Texas
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 of 5 stars Reviewed 8 April 2013

Stayed here for 6 nights in October 2012, on a business trip. Within walking distance of the subway (8-10 min walk) and close to many restaurants and a shopping mall. Courteous staff, very eager to please. The lobby greeters and concierge desk staff appeared to be mostly college kids (spoke to one of them), with just enough knowledge of English... More

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shacy, Guest Relations Manager at Courtyard by Marriott Shanghai Pudong, responded to this review
24 April 2013

Dear Guest, Thank you for staying at Courtyard by Marriott Shanghai – Pudong and providing us with your feedback. I am very happy to hear that you have enjoyed your stay with us and plan to do so in the future. Furthermore, it is wonderful to know that you had great experience at our “Hua Mei Gardens” Chinese restaurant and... More

Antwerp, Belgium
Contributor
15 reviews 15 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 25 March 2013

Great service, well trained staff, English speaking. Great Spa, had a fabulous massage. Had snack and dinner in Hotel, good standard, fine dining, good service. The hotel location is good, hotel also provides free shuttle bus to hot sight seeing area.

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shacy, Guest Relations Manager at Courtyard by Marriott Shanghai Pudong, responded to this review
24 April 2013

Dear Guest, Thank you for staying at Courtyard by Marriott Shanghai – Pudong and providing us with your feedback. I am pleased to hear that you have enjoyed your stay at our hotel. We always strive to provide the best service for our guests, therefore your compliments are highly appreciated. I wish you safe travels and hope to welcome you... More

Germany
Senior Contributor
36 reviews 36 reviews
22 hotel reviews
Reviews in 20 cities Reviews in 20 cities
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed 15 March 2013

Rating is actually not fair. I would consider this hotel GOOD, not average, but not very good. Staff is VERY GOOD. Very nice, friendly and always there to help out. The high level rooms are new but tend to be smaller, yet are very nice. Only never understood the attraction of a glass surrounded toilet, must be a design thing.... More

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See 5 more reviews by freq_travelling for Shanghai
shacy, Guest Relations Manager at Courtyard by Marriott Shanghai Pudong, responded to this review
24 April 2013

Dear Guest, Thank you for staying at Courtyard by Marriott Shanghai – Pudong and providing us with your feedback. Coming from a seasoned traveler as yourself, your remarks are highly appreciated. I am glad to read your compliments regarding our staff. We always emphasize the importance of being friendly and helpful; therefore I am pleased that you have enjoyed our... More

San Francisco, California
Contributor
16 reviews 16 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 13 March 2013

Good price for the room. Hotel is old but rooms were great. This hotel has smoking rooms, so bathroom went had smoking smell in the morning time. Executive lounge with Western bfast choice was great. Great location for Metro access. Bad location for Taxi ride - Had to wait for more than 30 mins. Finally decided to try metro and... More

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shacy, Guest Relations Manager at Courtyard by Marriott Shanghai Pudong, responded to this review
15 March 2013

Dear Guest, I was pleased to read that your overall experience of our hotel was a positive one. I hope to have the pleasure of welcoming you back again and to offer you our best services. Until then, I wish you a happy and prosperous "Year of the Snake"! Sincerely, Georgiana Nedelcu Guest Services More

Los Angeles, California
Contributor
11 reviews 11 reviews
10 hotel reviews
Reviews in 7 cities Reviews in 7 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 12 March 2013

Location is good if you have work in the Pudong area. Internet speed was good and the room was clean although it looked a little dated. Concierge helpful, recommendations for restaurants were good. Front desk staff are friendly, let me check out of the hotel at 4p.m. as I had a evening flight out of Shanghai.

Was this review helpful? Yes
See 2 more reviews by What-next78 for Shanghai
shacy, Guest Relations Manager at Courtyard by Marriott Shanghai Pudong, responded to this review
15 March 2013

Dear Guest, Thank you very much for taking your time to share your experience in Courtyard by Marriott Shanghai Pudong. I was very glad to read that you appreciated the friendliness of our staff and, as well, that you enjoyed your stay in our hotel. Wish you all the best and hope to have you staying with us soon again.... More

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Additional Information about Courtyard by Marriott Shanghai Pudong

Also Known As:
Courtyard By Marriott Shanghai Pudong Hotel Shanghai
Courtyard By Marriott Shanghai Pudong Hotel
Courtyard Shanghai Pudong
Courtyard Shanghai
Shanghai Courtyard
Address: No.838 Dongfang Road, Shanghai 200122, China
Phone Number:
Region: China > Shanghai > Lujiazui
Amenities:
Bar/Lounge Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #103 of 3,038 hotels in Shanghai
Price Range: ££
Hotel Class:4 star (4*)
Reservation Options:
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Courtyard by Marriott Shanghai Pudong
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