This hotel is exactly what to expect from a business hotel in a rather uninspiring place such as Shanghai can be: professional service, clean and functional rooms, good international breakfast and SPA. The only issue I had with them was that they made me (or try to) pay for anything they could: when I checked in the tried to upsell... more

First of all, I would like to say I am used to travelling in Asia Pacific, especially in Hilton Hotels. Actually, I am a Hilton Honor VIP Diamond. Therefore, I have access to the lounge in all Hilton Hotels where I stay. I am also used to staying in Hilton Shanghai. This hotel offers a good service (all the team... more

We enjoyed every part of our 3 night stay at the Hilton in Shanghai. Although we were part of a group, the great service we received was no less than if we had been here on our own. Our room was beautiful, housekeeping was very responsive to any little request, and all hotel personnel went out of their way to... more

My husband & I visited Shanghai, China Oct '09 and were astonished to be seeing into the future. Everything about the city, from the Hilton Hotel where we stayed, to the local stores where we shopped, to the amazing skyscrapers in the Pudong area, was an eye-opening experience. The people were helpful & friendly everywhere. I encourage tourists to walk... more

Been here on a tight biz journey. Flew in on tue and stated to work the very next minute I landed. In the evening got to the hotle and discovered it's very nice SPA with all kinds of massage and hot/cold tubs and 2 kinds of sauna. Great for a tired traveller. Good restourant, nice jazz club at 39th floor.... more

Very good service. We asked for a king bed in the reservation but when we checked in we got twin beds. The staff were extremely prompt in moving us to another room. Nice Samsung flat screen tv. Unfortunately the Hilton pool was under renovation so we had to go to the Equatorial Hotel next door. We had a nice view... more

I chose Hilton because its location is close to the pick up point (shuttle bus which offered by Ningbo hotel). Well, the room is clean but a bit outdated. Following have to improve : 1. Staff - cannot feel they are welcoming you, you ask something and they replied very short with a cold face 2. Spa - massage fully... more

Last time I stayed in a Deluxe Plus room, which was nice.... This time I stayed at a normal Deluxe room. If a toilet needs to be flushed 4 times to be empty - then there is something seriously in need to be upgraded, A very disappointing 2nd visit to the same hotel in 4 weeks, I am also disappointed... more

I travel for a living and stay in hotels more than 200 nights each year. I've stayed in all manner of hotels and the Hilton Shanghai rates way up there. We took our extended adult family to China on vacation. We booked another hotel in Shanghai and it was terrible. We moved to the Hilton after 1 night at the... more