Sheraton Shanghai Hongqiao Hotel 4.5* (China) - Hotel Reviews

Also Known As:: Sheraton Shanghai; Shanghai Sheraton

Address: No.5 Zunyi South Road, Changning District, Shanghai 200336, China

Region: China > Shanghai > Hongqiao

Amenities:

Business Centre Fitness Centre Free High-Speed Internet Restaurant Room Service Suites Swimming Pool Wheelchair access

Hotel Style:

Ranked #189 of 3,038 hotels in Shanghai

Price Range: ££

Hotel Class:4.5 star (4.5*)

Official Description (provided by the hotel):: With a prime location in Hongqiao,the Sheraton Shanghai Hongqiao Hotel is ideally situated amidst the corporate business and consulate district as werll as two large exhibition centers:INTEX and Shanghai Mart.You will be greeted by friendly staff and the warm ambience,brought on by the refreshing Sheraton scent and the glittering chandeliers combined with exquisite oriental art pieces. ... more less

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appl459

Dublin, Ireland

Senior Contributor

23 reviews

12 hotel reviews

Reviews in 15 cities

12 helpful votes

“quite ok”

Reviewed 12 May 2013

When it comes to the standard of the hotel, coming to Sheraton you deffinitely expect something more. As for Shanghai, the rooms are of a really comfortable size, but the bathroom was a little mouldy. The booking agent described this hotel as "near the airport", well, it is not really so. It takes more than 30 minutes to get to... More

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Dear Guest, Thank you for staying with us at Sheraton Shanghai Hongqiao Hotel. Your feedback is important to us. We regret to hear that your stay was not fully satisfied.The concerns you’ve raised have been brought to the attention of related departments. We will pay attention to the bathroom mouldy problem. Look forward to hearing back from you and wish... More

RicDexter

Melbourne

25 reviews

18 hotel reviews

Reviews in 18 cities

7 helpful votes

“Good bar and great location if attending the Exhibition centre next door”

Reviewed 7 May 2013

This Sheraton is certainly not up to the usual Sheraton standards. The rooms, while spacious enough, had beds as hard as rocks. The staff were pleasant enough and the food was reasonable in quality and price. Shanghai is expensive for accommodation, and next time I will pay the premium and stay near or in the Bund area.

Dear Guest, Thank you for staying with us at Sheraton Shanghai Hongqiao Hotel. Your feedback is important to us. Our sincerest apologies for your unpleasent encounter during your recount stay. The concerns you’ve raised have been brought to the attention of related departments. Some Sweet Sleeper Beds are undergoing a revamp process, we deeply apologize for any discomfort and inconvenience... More

JDIvoire

Milan, Italy

36 reviews

25 hotel reviews

Reviews in 27 cities

32 helpful votes

“Ok for business trip”

Reviewed 26 April 2013

Business hotel located close to Hongqiao airport and not too far from the Bund (if traffic allows…traffic in Shanghai can be really challenging). Rooms are outdated and some of them do not even feature a walk in shower. The Lounge is nothing special, food offer is kind of limited and breakfast is nothing to rave about. I tried both the... More

Dear Guest, Thank you very much for sharing your experience at Sheraton Shanghai Hongqiao Hotel. Your feedback is important to us. We look forward to welcome you back to another pleasurable experience with excellent service. Sheraton Shanghai Hongqiao Hotel More

Asiaexpat81

Kuala Lumpur, Malaysia

41 reviews

Reviews in 16 cities

135 helpful votes

“Okay if you have business in the area; otherwise not.”

Reviewed 19 April 2013

I recently visited Shanghai with my husband who had meetings in this area of Shanghai, so his clients placed him in this hotel. I was tagging along so had no choice about hotel stay. The location is fantastic if you do have business in the area; close to hong qiao airport, plenty of restaurants/activities in the area within quick walking... More

See 3 more reviews by Asiaexpat81 for Shanghai

Dear Guest, Thank you for staying with us at Sheraton Shanghai Hongqiao Hotel. Your feedback is important to us. Our sincerest apologies for your unpleasent encounter during your recount stay. Our Front Office managers are looking into how we may expedite check in during high occupancy to cut down waiting time for guests. We regret to hear that one of... More

Van C

22 reviews

4 hotel reviews

Reviews in 6 cities

5 helpful votes

“Can Do With An Update”

Reviewed 15 April 2013

Went there on business and compared to the other Sheratons I have been to, the hotel needs some updating with amenities especially Internet. The location was great as it is near the airport and subway line 2 that also goes to both Hongqiao and Pudong airports. The staff is okay but can also be improved with faster check-ins but overall,... More

Dear Guest, Thank you very much for sharing your experience at Sheraton Shanghai Hongqiao Hotel. Your feedback is important to us.We will improve the internet access and hotel check in service. We look forward to welcome you back to another pleasurable experience with excellent service. Sheraton Shanghai Hongqiao Hotel More

Tim B

Sydney, Australia

Contributor

15 reviews

8 hotel reviews

Reviews in 9 cities

6 helpful votes

“Comfortable, friendly service, good value”

Reviewed 13 April 2013 via mobile

Stayed for a week here, found the room very comfortable and service very good. Easy taxi ride to the Bund, Circus, Yuan gardens. Only issue Bar very very pricey Safe location and a few nice place to eat nearby Shanghai zoo very close and enjoyable stay Would recommend

Dear Guest, Thank you very much for sharing your pleasant experience at Sheraton Shanghai Hongqiao Hotel. We are glad to hear that you had a wonderful stay with us and appreciate your company's loyed support. Please write us next time you visit. We look forward to welcome you back to another pleasurable experience with warm connections. More

NasiKandarIpoh

21 hotel reviews

Reviews in 11 cities

10 helpful votes

“Old but still highly recommended”

Reviewed 16 March 2013 via mobile

This is a old hotel but I won't complain. It's actually pretty good deal. Our company managed to negotiate a fantastic deal with them and we have been staying here ever since. First plus point is that it is near Hongqiao airport. Only about 30mins or less. Then secondly the breakfast is great and thirdly the staff service is pretty... More

See 4 more reviews by NasiKandarIpoh for Shanghai

"Dear Guest, Thank you very much for sharing your pleasant experience at Sheraton Shanghai Hongqiao Hotel. We are glad to hear that you had a wonderful stay with us and appreciate your company's loyed support. Please write us next time you visit. We look forward to welcome you back to another pleasurable experience with warm connections." More

3CTraveler

Columbus, OH

48 reviews

16 hotel reviews

Reviews in 19 cities

“Chinese hotel with American Name”

Reviewed 15 March 2013 via mobile

I thought this hotel would be of the Sheraton level of the US. It's not, the rooms are outdated, they charge for poor Internet access in the room, the room temperature cannot be controlled, and the desk staff acts put out if questioned. I was here for two days and could have tolerated most items but not controlling the temperature... More

See 4 more reviews by 3CTraveler for Shanghai

"Dear Guest, Thank you for sharing your feedback regarding your recent stay with us. We apologize for your uncomfortable experience and agree that there is always room for improvement, thus refurbishment plans are being implemented in phases. " More

Anthony D

Brasschaat, Belgium

Senior Reviewer

7 reviews

7 hotel reviews

Reviews in 7 cities

“Business stopover !”

Reviewed 14 March 2013

Returning there for the third time since it is well located for what I have to do in Shanghai. It's one hour drive from Pudong Airport and when you have to travel during peak hours could even be more... with a tai costing around 200/250 Huan, they will try more but that is the current level. Strnge a Hotel like... More

"Dear Guest, Thank you for staying with us at Sheraton Shanghai Hongqiao Hotel. Your feedback is important to us. We sincerely apologize for your stay was short from warm and comfortable. We are continually working to improve our service. Look forward to hearing back from you and wish you allow us to let you re-experience. Sheraton Shanghai Hongqiao Hotel" More

ueynah

Taipei, Taiwan

10 reviews

9 hotel reviews

Reviews in 8 cities

4 helpful votes

“Mediocre service by indifferent/hectic staff followed by profuse apology from management”

Reviewed 13 March 2013

My coworkers recently stayed there as part of our 3 nights business trip to Shanghai. After having a fantastic stay with Westin Ningbo, the Sheraton service paled in comparison. Staff in the Executive Lounge was passive and non helpful. We were not offered any drinks when we sat down and when asked about train schedule, the reply was that it... More

Dear Guest, Thank you for staying with us at Sheraton Shanghai Hongqiao Hotel. Your feedback is important to us. We sincerely apologize for your stay was short from warm and comfortable. We are continually working to improve our service. Look forward to hearing back from you and wish you allow us to let you re-experience. Sheraton Shanghai Hongqiao Hotel More

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Sheraton Shanghai Hongqiao Hotel Reviews

Sheraton Shanghai Hongqiao Hotel

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