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The Hongta Hotel, A Luxury Collection Hotel, Shanghai Reviews

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The Hongta Hotel, A Luxury Collection Hotel, Shanghai

5.0 of 5
No.889 Dongfang Road, Pudong New District, Shanghai 200122, China (Formerly The St. Regis Shanghai) (Lujiazui)
Hotel amenities
The Hongta Hotel, A Luxury Collection Hotel, Shanghai
109 traveller photos
Ranked #58 of 3,038 hotels in Shanghai
4.5 of 5 stars 345 Reviews
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345 reviews from our community

Traveller rating
    162
    133
    43
    4
    3
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Families
22
 
Couples
34
 
Solo
33
 
Business
114
 
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
London, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
6 helpful votes 6 helpful votes
“Opulence in Pudong District”
5 of 5 stars Reviewed 8 May 2013

The Hongta Hotel is certainly not to be missed. Jazz music plays in the lifts; the hotel is remarkably clean; the Club Lounge on the 40th floor provides spectacular views of Shanghai centre and the hotel is easily reachable from 2 major Shanghai Metro stations. Whilst here, pay the extra to stay in one of the executive rooms and be... More

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Liu_Zong, General Manager at The Hongta Hotel, A Luxury Collection Hotel, Shanghai, responded to this review
16 May 2013

Dear guest, Thank you for taking the time to give us such a wonderful review. I am delighted to acknowledge that you are satisefied with our facilities and services. Guests' satisefaction is the supreme hornor to us. Please be assured that I will cascade your comments to the entire team. We look forward to welcoming you back in the near... More

Nanjing, Jiangsu, China
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“We didn't want to leave :(”
5 of 5 stars Reviewed 1 May 2013

Stayed at this hotel last Friday and Saturday night with my partner while we were meeting parents in Shanghai. This was without a doubt one of the best hotels we've ever stayed in. The amenities were great, the spa, pool and salon were really cool too but best of all (for me) was the gym. This is the first actual,... More

Was this review helpful? Yes 1
Liu_Zong, General Manager at The Hongta Hotel, A Luxury Collection Hotel, Shanghai, responded to this review
8 May 2013

Dear Valued Guest, It's always such an inspiration to read such nice comments as yours. Thank you for your time and trust. I very much appreciated your positive comments and I will surely pass them on to the entire team! Again, Thank you for your review and we look forward to welcoming you back in the near future! My best... More

Dover, New Jersey
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
“Excellent!!!”
5 of 5 stars Reviewed 17 April 2013 via mobile

I have visited Shanghai once a year for the past 4 years and every year my coworkers and I choose this hotel. This hotel was once called the St Regis....but it has since changed its name to the Hongta Hotel. The level of customer service that I have experienced at this hotel is incomparable. They provide a butler service which... More

Was this review helpful? Yes
Liu_Zong, General Manager at The Hongta Hotel, A Luxury Collection Hotel, Shanghai, responded to this review
8 May 2013

Dear Valued Guest, Thank you very much for your review. I'm proud to learn that we have been able to provide comfortable accomodations for you and your coworkers. Your generous compliment is definately a big source of motivation for the entire team. As you've mentioned, since last year, hotel has been rebranded into Luxury Collection, which is the sister brand... More

Longpont sur orge
Contributor
13 reviews 13 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
“Very good”
5 of 5 stars Reviewed 28 March 2013

A nice hotel close to the metro. In this hotel you have a gym's floor, a nice resto, but less interesting than the pure japenese resto on the other side of the road. Anyway it is perfect for working after hours of trip. A good location.

Was this review helpful? Yes
Liu_Zong, General Manager at The Hongta Hotel, A Luxury Collection Hotel, Shanghai, responded to this review
16 April 2013

Dear guest, Thank you for your very positive review. It's always such a pleasure to know that our guest is satisfied with his/her stay. We cannot wait to welcome you back! Thank you again for your comments! With Regards, Liu Zong General Manager More

Istanbul, Turkey
Senior Contributor
21 reviews 21 reviews
18 hotel reviews
Reviews in 8 cities Reviews in 8 cities
5 helpful votes 5 helpful votes
“I miss St Regis days”
4 of 5 stars Reviewed 24 March 2013

Over all it is still excellent hotel. I have stayed here before when it was St Regis and service and quality was perfect. It seems like, quality of the service people has reduced dramatically, after they change to Luxury Connection. Breakfast was almost all Asian. Rooms are still specious (deluxe room) non smoking and very clean. Specially bathroom is spotless.... More

Was this review helpful? Yes
See 12 more reviews by aykut2012 for Shanghai
Liu_Zong, General Manager at The Hongta Hotel, A Luxury Collection Hotel, Shanghai, responded to this review
2 April 2013

Dear Valued Guest, Thank you for taking the time to write us this review. As you've mentioned, hotel has been rebranded into Luxury Collection since 2012. As a sister brand of St. Regis, Luxury Collection delivers the same types of luxury services and we feel terribly sorry that our service has failed you during your recent stay. It would be... More

San Francisco
Contributor
16 reviews 16 reviews
9 hotel reviews
Reviews in 11 cities Reviews in 11 cities
7 helpful votes 7 helpful votes
“Excellent business hotel”
5 of 5 stars Reviewed 23 March 2013

This hotel is an excellent choice for a business trip. The rooms are spacious and very well appointed, with great bathrooms which include a serious waterfall shower; just what you need after a long flight. The rooms are also well furnished, with a desk and reliable wifi, so you can be very productive staying here due to work amenities and... More

Was this review helpful? Yes 1
Liu_Zong, General Manager at The Hongta Hotel, A Luxury Collection Hotel, Shanghai, responded to this review
2 April 2013

Dear Valued Guest, Thank you very much for your review. I'm glad to learn that our guests are pleased with our service and facilities. It is always our obligation and deternmination to accomodate our guest in the best way we can. Please rest assured that I’ll share your comments with the entire team. Once again, thank you for your trust... More

boston
1 review
1 helpful vote 1 helpful vote
“Great staff and location”
5 of 5 stars Reviewed 21 March 2013

Although I've previously visited Shanghai, this was my first business trip and first stay in Pudong. I wasn't sure what to expect from hotel or area, but was very happy with this choice. The Hongta is convenient to local transportation and amenities; has a staff that is without exception courteous, responsive and friendly; and offers very spacious rooms and excellent... More

Was this review helpful? Yes 1
Liu_Zong, General Manager at The Hongta Hotel, A Luxury Collection Hotel, Shanghai, responded to this review
2 April 2013

Dear Valued Guest, Thank you for your inspiring review. Your generous compliment is definately a genuine source of motivation for the entire team. Our staffs are trying their best to make the Hongta Hotel your home away from home. We cannot wait to welcome you back in the near future! Should you need anything for your next stay, please don’t... More

Zurich, Switzerland
Senior Contributor
42 reviews 42 reviews
18 hotel reviews
Reviews in 30 cities Reviews in 30 cities
19 helpful votes 19 helpful votes
“Great Hotel in vibrant area”
5 of 5 stars Reviewed 14 March 2013 via mobile

Was here for the first time, usually stayed in the Marriott across the road. But the Hongta is so much better! Large, luxurious rooms, excellent service, great breakfast. Very good value for money. I'll be a "next-timer"... Points to improve (if any): number of European / English television programs & bar area on second floor, which is quite small.

Was this review helpful? Yes
See 2 more reviews by polymerizer for Shanghai
Liu_Zong, General Manager at The Hongta Hotel, A Luxury Collection Hotel, Shanghai, responded to this review
2 April 2013

Dear Valued Guest, Thank you for your valuable feed back. We are glad to hear that you are quite pleased with our facilities and service. This will definately be a huge motivation for the team. Here I would like to share with you that we're expecting a full scale phase by phase renovation of the hotel in the very near... More

New York City, New York
Contributor
16 reviews 16 reviews
16 hotel reviews
Reviews in 10 cities Reviews in 10 cities
23 helpful votes 23 helpful votes
“Only disappointment is food. Wonderful staff, Great service and SPOTLESS”
4 of 5 stars Reviewed 5 March 2013 via mobile

The staff here are great. As a platinum Starwood member I got upgraded to a suite both times I've stayed here. Left my suitcase overnight while traveling to Yiwu, lost the ticket and was worried it would take forever to find it. I check in and the suitcase is in my room already. Little things like this make the stay.... More

Was this review helpful? Yes 1
Liu_Zong, General Manager at The Hongta Hotel, A Luxury Collection Hotel, Shanghai, responded to this review
21 March 2013

Dear Valued Guest, Thank you very much for your compliments. Especially for your recognition of our staffs' endeavour to accomodate you a comfortable stay. I'm truely sorry for the messed-up room service you've been offered during your stay. We will see to it that our kitchen staffs get the best training they could possibly get and promise you this kind... More

Karlsruhe
Senior Contributor
40 reviews 40 reviews
16 hotel reviews
Reviews in 17 cities Reviews in 17 cities
21 helpful votes 21 helpful votes
“Excellent Hotel!”
5 of 5 stars Reviewed 1 March 2013 via mobile

Fantastic service, staff always attentive and respectful. Nice, clean, comfortable room with quality furnishings. Great shower! Nice restaurants in the neighborhood. Excellent hotel, would choose again.

Was this review helpful? Yes
Liu_Zong, General Manager at The Hongta Hotel, A Luxury Collection Hotel, Shanghai, responded to this review
21 March 2013

Dear Valued Guest, Thank you very much for your wonderful compliments on our hotel and our talent, We are pleased and motivated to hear that you'll choose to stay with us again. Your satisefaction has always been our first thing on the desk. Please rest assured that I will share your review with our associates as it's such a huge... More

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Hotel Summarization (Beta)

What travellers say

  • “Very good” (4)
  • “Taxi ride” (3)
  • “St Regis” (3)
  • “Breakfast buffet” (3)
  • “Rooms are large” (3)
  • “Fresh fruit” (3)

What travellers search

  • luxury restaurants china
  • the hongta hotel, shanghai general manager
  • luxury suite rooms china

Additional Information about The Hongta Hotel, A Luxury Collection Hotel, Shanghai

Address: No.889 Dongfang Road, Pudong New District, Shanghai 200122, China (Formerly The St. Regis Shanghai)
Region: China > Shanghai > Lujiazui
Amenities:
Bar/Lounge Business Centre Fitness Centre Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #58 of 3,038 hotels in Shanghai
Price Range: ££
Hotel Class:5 star (5*)
Reservation Options:
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Also Known As:
St Regis Hotel Shanghai

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The Hongta Hotel, A Luxury Collection Hotel, Shanghai
No.889 Dongfang Road, Pudong New District
Shanghai 200122
China
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