Most of the reviewers are not smart enough to check that this hotel is not the Regal Shanghai East Asia Hotel which is located at the stadium, but a different hotel. I got a room in some management rooms - you can get their only by using a card in a lift which will take you to the upper floors.... more

After having stayed here many times over the last 4 years, the hotel has deteriorated to 4 stars: - Poor management from a Hong Kong Assistant Manager who is arrogant and detached from his clientelle. - Stupid yellow smiley faces being worn by hotel staff (is this Mcdonalds ???) - Cheap brown 'new' uniforms being worn by embarrased reception and... more

I've stayed here twice - for 10 days end of March 2009 & earlier on 6 days in Nov 2008. I like this hotel. Check-in was smooth, room's spacious, clean, quiet, restaurant staff friendly & helpful. Since I was here over a weekend, I used the gym which is very well-equipped. There's a spa & swimming pool here as well.... more

if this is the regal east in the football stadium, think twice about staying there....not nice at all. the rooms, mines anyway, was so small and the furnishings basic, more like a travel lodge. view to the back of a stadium, shower height for a midget, bed hard, towels grey, room smelled of smoke etc etc, and it wasnt cheap... more

We had a great last minute rate on the Regal as the accommodation we were supposed to stay in became unavailable unexpectedly. I would not consider the hotel a 5-star hotel but would think it measures up very well as a 4-star. The room decor was dated and the bed was harder than usual. However, everything worked well so we... more

Exceptional & personable service from the moment I checked in for this biz trip until (I'm betting) I check out tomorrow... Breakfast, dinner and brunch buffets amazing and reasonably priced. My back was bothering me and I requested a feather pillow top (thinking it unlikely) and within 10 minutes, housekeeping had it on my bed:). I couldn't resist pushing my... more

Service is ok, better than at other Chinese hotels, but again nothing impressive. The room was quite small, and the decor a bit passe', but all in all functional and clean. I liked the local Chinese restaurant's food, but I am sure there are better options a few minutes from the hotel. I found this hotel too expensive (RMB 1200+15%... more

Have been in quite a few hotels in Shanghai, but since a local friend recommended this hotel to us, we have stayed here twice. It is a clean haven in a nice neighbourhood. The staff is friendlier than in most Shanghai hotels. The rooms are quite large for a Shanghai hotel. The bed was enormous! The only problem I had... more

Stayed for four nights in June 2008. Was attending an international conference. The room was nice, although the bed was a little hard and not particularly comfortable. The staff was polite and reasonably helpful. The food at the restaurant was good, although similar food could be found for about 1/3 the price about a block away at a local Chinese... more