I just got home and realized one of my 500hkd bill has gone missing. I thought through the past week and i am certain there should have been two 500hkd bills left in my purse. Granted it's too late to file a complaint and I seriously doubt that i would be able to get my money back, i hope your... More

I've stayed at this hotel at least once annually for the last 3 years. What I liked about the hotel: - Location. Lots of shopping and eating places around. Love the dumpling restaurant next to the hotel entrance - food's fresh and tasty. - Service. The staff's always pleasant and polite. - Room. I'm marriott gold member so I get... More

I have been staying at the Ritz Portman off and on for over 10 years. Until the beginning of last year, I stayed here nearly once a month. Then, the service slumped to a level that became very dissappointing and I moved on to other hotels in town - including the Hyatt on the Bund, Shangri-la, and the Fairmont Peace... More

My Second stay at the property was quite different than my first, reminding me that China is a Corporation, and my last stay was during the run-up to the China Expo World Fair which was nearly across the street from the Hotel. The first visit was in October of 2009 and the second October of 2011. I know bookings and... More

The hotel is nice but I would also say dated to some degree. At check in I was booked for a non-smoking room but they had me for a smoking room. Their solution was to take the ashtrays out of the room. I tried it but the smell was terrible so I finally demanded another room which took severals calls... More

No view, but excellent locale within easy walking distance to sights, shopping and restauatnts/ The rooms are abit dated, but still good accommodation. The Ritz Bar on the second floor is very pricey (33% above The Vue on the top-36 floor of Hyatt with a view of the Bund), and the service is poor. More

What a great experience Shanghai is. The Portman Ritz was the best hotel I have ever stayed in. I don't know what it cost, but it was luxurious and centrally located for all kinds of excursions. No free Wifi More

I am not used to fancy 5 stars hotels and this hotel was paid for by business. The service is excellent, the food is fantastic, the rooms are great. The most important thing about a hotel is to sleep comfortably and peacefully and this hotel provided more than this. There was no noise or problems. Location is great. The breakfasts... More

Stayed there on a weekend in Nov 2011. Good business traveller hotel with nicely furbished rooms but does not have the "luxury" twist one would expect from a Ritz-Carlton. Staff friendly and helpful. All in all a neutral feeling about the place. Nothing to complain but if one is looking for a Ritz-Carlton luxury I suggest not to consider this... More