Stayed while attending a conference in the adjoining convention centre. The hotel was in an excellent location, being in very close proximity to public transport, shops, restaurants etc. Staff were all very polite and helpful, although not all spoke fluent English. I can accept this. After all it isn't an English speaking country! The service was very good and the... more

We had an early check-in and we had to pay. But that was no problem, the room was really good and luxurious. We had a great view on the Oriental pearl, Jin Mao tower and SWFC tower. The Bund Sightseeing Tunnel is just a few steps away from the hotel and the fastest way to get to the Bund. The... more

Bad experience on the first day itself. Staff couldn't find my reservation and had to hassle with them for close to an hour just so I can get a room which then was only available for 2 of 3 nights I needed it. If not for my father-in-law knowing a higher-up, I'd have had to move out a day early.... more

The Oriental Riverside hotel is, unusually, a pretty low rise hotel in the Pudong area of Shanghai. It's near enough to most things (Oriental Pearl TV Tower is two minutes away, Shanghai WFC centre about 10, lots of restaurants on the water front and plenty of shopping), and both the underground (5 minute walk) and tourist tunnel (right outside the... more

I was with my wife for 3 nights. We enjoyed very much our stay in oriental riverside. Very nice room ,good breakfast, best location in Pudong,with nice view to the Bund. 5 star Hotel with friendy staff. Will stay again in this Hotel,recomended!! more

My husband and I are frequent travelers. We live in hotels more often than we live in our own condo in Chicago. In a nutshell, stay at a 5-star hotel on the Bund side of equivalent cost. There isn't much to do on the Pudong side. We found ourselves taking the metro to the Bund everyday and coming back to... more

We just came back from our stay at this hotel and wanted to share some feedback for others to be aware of. The Good Standard room with the best aspect being the location, right next to Pearl Tower. Also recommended is the Super Brand Mall (SBM) opposite the Pearl Tower. Plenty of great eating choices there on the 5/6th floors.... more

We stayed at this hotel for 6 nights for a conference at the Shanghai International Convention Center. I booked this hotel through another website and definitely got a great deal. I don't think that the hotel is worth its published room rates or the conference advertised rates. Because this hotel is attached to the Convention Center, it is very convenient.... more

Business trip. The location is excellent, a brief walk to the Pearl Tower, Subway, Insect Museum, a large shopping mall (with many good eating places), the Bund and "The Kitchen" (a fantastic Italian restaurant on the Bund don't be put off if they say they are full, just walk up anyway). The hotel staff were really helpful with great language... more