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Crowne Plaza Shanghai

4.5 of 5
No.400 Panyu Road, Changning District, Shanghai 200052, China (Xujiahui)
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Crowne Plaza Shanghai
Ranked #126 of 3,037 hotels in Shanghai
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344 reviews from our community

Traveller rating
    96
    162
    63
    17
    6
See reviews for
Families
16
 
Couples
18
 
Solo
29
 
Business
137
 
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Calwell, Australia
Contributor
18 reviews 18 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 19 May 2013 NEW

We found this hotel to be very welcoming and attractive. Good location but taxi ride to Nanjing Rd and the Bund areas, however many shops in surrounding streets. Staff were efficient and helpful. Breakfast buffet was excellent. Our room had every comfort and was spotlessly cleaned. We would recommend this hotel.

Was this review helpful? Yes
Marta V, Guest Relations Manager at Crowne Plaza Shanghai, responded to this review
20 May 2013

Dear John B, Thank you for choosing to stay with us at Crowne Plaza Shanghai and for taking your time to write a review about us. Our team is committed to provide our guests with the highest quality services and we are pleased to read your comments related with our people, food and beverage offer and comfort of our facilities.... More

ludhiana
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 11 May 2013

I just came back from stay of three night at this hotel.The ambience is nice,helpfull staff and nice breakfast.Also it at a good location many nice places are nearby say 20 min drive and metro station is walking distance

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See 2 more reviews by ojas101 for Shanghai
Marta V, Guest Relations Manager at Crowne Plaza Shanghai, responded to this review
15 May 2013

Dear Iojas101, Thank you for sharing your experience and providing such valuable comments about our surrounding area, breakfast and helpful staff to other TripAvisor’s users. We have shared your feedback with the team and will reinforce the excellence service trainings to keep offering a great level of service to our customers. Looking forward to welcome you again at Crowne Plaza... More

Beijing
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 24 April 2013

I have been traveling to Shanghai regularly since 2005 and I have stayed in many hotels there. For the last few years I have been living in Beijing and often travel to Shanghai. Over the years I have gravitated to what I call "My Old Standard for Comfort", The Crowne Plaza Shanghai, and it has been my hotel of choice... More

Was this review helpful? Yes 1
Marta V, Guest Relations Manager at Crowne Plaza Shanghai, responded to this review
26 April 2013

Dear Randy S Thank you for taking your time to share this warm review about Crowne Plaza Shanghai. Our team is committed to provide our guests with the highest quality services and it is motivating to read such a comment full of praise about us. Looking forward to welcome you again in the near future. Best Regards, The team Crowne... More

Singapore, Singapore
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 17 April 2013

The title says it all. The hotel may be old hut the room seemed quite new. May had renovated before. Location is alright for me. Breakfast is of normal standard. For the price i paid, corporate rate, I will rate it as a nice stay overall.

Was this review helpful? Yes
Marta V, Gerente de relações públicas at Crowne Plaza Shanghai, responded to this review
23 April 2013

Dear K K, Thank you for taking your time to write a valuable review about us. Our team at Crowne Plaza Shanghai is committed to providing our guests with the highest quality services and we are pleased to read your nice comments. Looking forward to receive in a nearby future at Crowne Plaza Shanghai The team, Crowne Plaza Shanghai More

Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 April 2013

Overall I was satisfied with the hotel and its services. I have stayed for 5 nights, including weekend. I participated in a conference which also took place at this hotel. Pros: Staff - I appreciated the hotel staff being very helpful, welcoming and generally took good care of me as a guest. Though, one needs to be patient as some... More

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Marta V, Guest Relations Manager at Crowne Plaza Shanghai, responded to this review
10 April 2013

Dear Tomas_K85, Thank you for choosing to stay with us at Crowne Plaza Shanghai and for taking your time to write a review about us. Our team is committed to provide our guests with the highest quality services and we are pleased to read your comments related to our people, food and beverage offer and rooms. I would like to... More

Amsterdam, The Netherlands
Senior Contributor
29 reviews 29 reviews
24 hotel reviews
Reviews in 24 cities Reviews in 24 cities
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 31 March 2013 via mobile

This crown plaza is not the five star luxury you might expecting in Asia . However it's location is correct, in the former french concession, clean and comfortable. And Good service, all over the hotel. Chinese restaurant , and a buffet and ala carte restaurant are scoring the average international chain hotels ratings. Nothing spectacular. Breakfast below standard. Lounge at... More

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Marta V, Guest Relations Manager at Crowne Plaza Shanghai, responded to this review
2 April 2013

Dear Baba1956, Thank you for review at Crowne Plaza page of Tripadvisor. Your willingness to share your thoughts in our website in genuinely appreciated. As results of your comments, we will, definitely, work on our breakfast offer in order to better serve our guests needs. We have shared your feedback with the team and we will enforce the service skill... More

Manila, Philippines
Senior Contributor
44 reviews 44 reviews
44 hotel reviews
Reviews in 41 cities Reviews in 41 cities
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed 30 March 2013

Well maintained hotel considering it looks old from the outside. It is pleasantly surprising the moment you enter to see the interior contrast greatly from the outside. The rooms are clean and comfortable. The wifi was fast. The staff are one of the friendliest I have encountered in China. The breakfast was average. Some of the dumplings taste like they... More

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Marta V, Guest Relations Manager at Crowne Plaza Shanghai, responded to this review
2 April 2013

Dear Joseph t, Thank you for taking your time to give a valuable review about us. Our team at Crowne Plaza Shanghai is committed to providing our guests with the highest quality services and we are pleased to read your warm comments. Thank you as well for your comments regarding the breakfast as we want to improve and better serve... More

Los Angeles, California
Senior Contributor
45 reviews 45 reviews
30 hotel reviews
Reviews in 21 cities Reviews in 21 cities
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed 25 March 2013

Last year in Shanghai, I stayed at the Renaissance Zhongshan park, which is attached to a mall. The week before I stayed at this Crowne Plaza, I also stayed at Beijing Crowne Plaza U-Town, which is also attached to a mall. For me, the location of the hotel, not just the overall location within the city, but how convenient is... More

Was this review helpful? Yes
See 5 more reviews by ChrisW70 for Shanghai
Marta V, Guest Relations Manager at Crowne Plaza Shanghai, responded to this review
28 March 2013

Dear ChrisW70, Thank you for sharing your experience of your stay with us and for providing such valuable comments about our surrounding area, rooms and breakfast to the other TripAdvisor’s users. We have shared your feedback with the team and we will enforce the service skill training to continuing offering a great level of service to our customers. Look forward... More

los angeles
Senior Contributor
43 reviews 43 reviews
34 hotel reviews
Reviews in 29 cities Reviews in 29 cities
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 17 March 2013

we stayed here with china spree tour...hotel in a good location (2 blocks from metro)...staff is friendly...biggest disappointment was the dated room...the bathroom was especially in need of work (some moldy tiles and dirty floor)....free wifi in the room and lobby...excellent breakfast buffet

Was this review helpful? Yes 1
Marta V, Guest Relations Manager at Crowne Plaza Shanghai, responded to this review
18 March 2013

Dear Uswmnj, First we would like to thank you for taking you time to write about Crowne Plaza Shanghai, the willingness to share your thoughts is genuinely appreciated. We will, definitely, let our staff know about your kind review and ensure we keep up the good service to our customers. Regarding the problems described at your room, we are currently... More

Stuttgart, Germany
Senior Contributor
31 reviews 31 reviews
21 hotel reviews
Reviews in 16 cities Reviews in 16 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 17 March 2013

hotel is bit apart from center downtown, very nice rooms with good atmosphere, good bedding, nice choice of pillows, rooms clean, staff mostly friendly, breakfast with good choice and tasty, very close located cinema center, opposite streetside convenience store for cheap drinks/beer and snacks. In the complex there is also next door a small restaurant at affordable prices and a... More

Was this review helpful? Yes
See 3 more reviews by ralffriend for Shanghai
Marta V, Guest Relations Manager at Crowne Plaza Shanghai, responded to this review
18 March 2013

Dear Ralffriend, Thank you for taking your time to write this wonderful review about us. Crowne Plaza Shanghai is committed to providing our guests with the highest quality services and we are pleased to ready your comments about our team and tasteful breakfast. Thank you as well for the recommendations you provide about the Hotel location and surrounding convenient offer.... More

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Hotel Summarization (Beta)

What travellers say

  • New wing(4)
  • Breakfast buffet(3)
  • Very good(3)

Additional Information about Crowne Plaza Shanghai

Address: No.400 Panyu Road, Changning District, Shanghai 200052, China
Phone Number:
Region: China > Shanghai > Xujiahui
Amenities:
Bar/Lounge Business Centre Fitness Centre Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #126 of 3,037 hotels in Shanghai
Price Range: ££
Hotel Class:4.5 star (4.5*)
Official Description (provided by the hotel):
Shanghai, China's most modern and dynamic city is the favorite destination for today's international business traveler.Whether you are in town for business or leisure, the Crowne Plaza Shanghai is the ideal hotel with comfortable, well-equipped guestrooms, first-class business facilities and a wide array of dinning and entertainment venues.With its central and convenient location, the Crowne Plaza Shanghai situated next door to the Shanghai Arts Film Center and soon to open Metro Station line 10; only minutes away from the bustling Xujiahui and Huahai road shopping areas; 20 minutes by taxi from Nanjing Road and close to the consular district and major Puxi exhibition venues. The hotel is situated just a 25 minutes drive from Hongqiao International Airport and 50 minutes from Pudong International Airport. Crowne Plaza Shanghai is perfectly placed for your needs.For leisure or business, The Place To Meet is Crowne Plaza Shanghai. ... more   less 
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Also Known As:
Crowne Plaza Shanghai Hotel
Crowne Plaza Shanghai Hotel Shanghai
Shanghai Crowne Plaza

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Crowne Plaza Shanghai
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