I stayed here for two nights with my husband as part of our honeymoon tour around China. Location is good, we walked into town and to the Bund and we could see the Pearl TV tower from our room. At night Pudong was lit up and looked lovely. Our room was very nice, quite luxurious and we had lovely fluffy... more

This hotel is the worst hotel my partner and I have ever stayed in. The reception staff were unhelpful, are not bilingual and not willing to try and assist guests. They ignore you if you try to ask them a question and on numerous occassions they walked off and left guests standing there bewildered! The restaurant staff were also rude... more

Me and my partner stayed in Shanghai for over two weeks during May. I'm not a very fussy traveller but I did come away rather less than impressed with the Jiu Long hotel. The rooms are what you would expect for the price, basic but clean with adequate facilities. The rooms don't have minibars which I missed given how hot... more

We stayed in a Standard room, no complaint for the amount paid. The front desk staff were very helpful, allowing us to check in early (we reached hotel at around 9am and our checkin time stated in our booking list was after 4pm). Though there is no complimentary coffee but the hotel provides Chinese Tea bag with hot/cold water dispenser... more

We stayed in a one bedroom suite, which had an ample sized lounge, bedroom and bathroom. It was great value for money. The executive rooms are much more costly but are much nicer and have the much more desirable views. The staff were friendly and any we interacted with spoke and understood English excellently. The location was good (e.g. around... more

It was my second stay at Jiulong and this time my colleague from work was with me. I booked 2 superior rooms (during my first stay i had basic one), which were much better. Hotel was still in the refurbishment phase, so there was some dust and noise around, but as you do not stay 24/24 in the room, that... more

We were a little alarmed when we first arrived. The hotel was surrounded by scaffolding and cloth, due to renovations. The accommodation was fine, clean and roomy. The location was good too, as the taxis are very cheap. The staff was lacking in customer service. Only Jasmine tea in the room..............no coffee or milk. Carpet in the upper dining room... more

Stayed here for 3 nights in October 2006. The first room we were put in was a twin, it looked out the back, and stank of cigetette smoke. i was not happy. So we upgraded to a double room, with a front view. This was 10 times better. My wife, who is chinese, dealt with the staff, so i could... more

This hotel seems to lack any staff training in the value of service. As an example, the porter who checked in and out our luggage spent most of our “contact” time looking at his mobile phone, making us feel like an intrusion to his personal interests. But there were some naturally warm people in house-keeping. The room was dowdy, but... more