We arrived (myself , two English and a Chinese colleague) mid afternoon and my Chinese colleague presented our (confirmed) bookings. The hotel staff refused to honour the rate and it took a good half hour of arguing and telephone calls before they begrudgingly gave us the rate we had booked at (through an agency). Had we not had our Chinese... more

Staying here on business and delighted with the accomadation. My room is large, very well appointed with an excellent bathroom/shower room arrangement. I stay in hotels every week, so i know what's good or bad, this one certainly put a smile on my face. During my stay i had room service three times and each time it was with me... more

This hotel is quite well decorated except the location is quite far away from the tourist spots. Nevertheless, it's fine if you're prepared to take the subway which is close to the hotel. However, the conciege staff's service is really bad and not helpful at all. The waiters' service is also poor at the restaurant. Also, it's a shame that... more

Not something you would expect from a hotel branded with the "Sheraton" logo. Its either they are still on their way to getting up to what international travelers expect of the Sheraton, or management really doesn't care. Below are the reasons why I couldn't recommend anyone to stay at the Sheraton Pudong. - Arrival As I arrived at the Sheraton... more

Very good quality hotel. large room, good service, good breakfast. Just a DVD reader missing and it would be perfect. more

Arriving in Shanghai today our group of 7 took a taxi to the Four Points by Sheraton where we had reserved 5 rooms. Upon arrival we were told that there were no rooms available. I was very surprised because we had our confirmation papers with us. The Four Points staff told us that they would put us in the Sheraton... more

We very much enjoyed our stay of 4 days here. The breakfast "buffet" has to be seen to be believed. Various stations offer Japanese, Chinese cuisine, an egg station, juices, quality breads and jams, fruit galore etc.etc. offering a great start to the day. We lucked into incredible rates for our stay but they are probaly VERY competitive for a... more

I would like to start by saying the hotel isexcellent and the service is 1st class.This the third time I have stayed there on my business trip to Shanghai. My complaint is that I am a starwood member, and so for each stay one is awarded points depending on the amount for final bill is. On this visit I booked... more

Booked 3 rooms, stayed 4 nights in late-July, can't be more pleased. Many previous reviews mentioned inconvenient location; now subway line 4 is completed with a stop right in front of the hotel. Shanghai has 8 subway lines now, it can take you to almost anywhere in the city within 30 minutes for only CNY4. Taxi is also cheap, under... more