Second time stay at this hotel, much better service compare with last time, very good impression. Breakfast was much better now, nice food, more choice, fresh juice available, will recommend to all my friends who might travel to Shanghai. more

Location: It is located outside of “inner circle highway” or of downtown area. One has to take a taxi to go anywhere. Although Shanghai Taxi is not expensive, the traffic jam and unavailability of taxi near the hotel often makes a trip to somewhere become a headache (there is Starbuck two blocks away however). Facilities: The hotel is relatively new.... more

It may be a little far from downtown, but still a good place to stay. Rooms are equipped with a washing machine, which came in handy towards the end of my trip where i wanted to get some laundry done before heading home (so you don't have to do a whole pile when you get back). Rooms are clean and... more

Grand Mercure Hotel in Shanghai had everything we wanted! Eight of us went to Shanghai for the weekend to have a little food tour and we wanted to stay together & not be separated into too many rooms. I know not many hotels offer suites for four people, until I came across Grand Mercure. I found out the hotel just... more

Decent hotel as I paid around 85.00 a night but taxi ride to downtown is about 7 dollars. Our room had one wall that was peeling wood. Clean bathroom and nice bed. Balcony was not allowed to use. more

The lobby is beautiful! Very modern. But the rooms need an update. It seems like all the money went into the lobby & restaurant. The Bed was very hard. It was a shock to sit on the bed. You actually sleep on a piece of wood and a box spring. There is no mattress. The bathroom is fine and the... more

Stayed here for work trip with a large group of associates. Overall, nice hotel, with very comfortable room and at a great rate (US$80 / night). Location is OK -- kind of a long walk to the closest subway, but close to restaurants and shops. Relatively central to Hongqiao. Had to put up with the usual strange Shanghai occurrences...occasional strange... more

Service in general is excellent: housekeeping was efficient and friendly except for one room maid who displayed acute annoyance when she failed to understand my request for a tea bag. Concierge was helpful. My room was spacious but although it has a kitchen there is no cookware, crokery or cutlery provided. I find the provision of a washing machine a... more

Everything we wanted!! Eight of us went to Shanghai for the weekend to watch the F1 Grand Prix and we wanted to stay together & not separated into too many rooms. Not many hotels offer suites for 4 until I came cross to this hotel. As it only opened for few months everything was new. Great size suite, over 1000sq,... more