PROS * The hotel was easy to spot when I first got to Shanghai and came out the YuYuan Station (exit 4?) late at night was totally disoriented as to which direction I was facing. I looked around and looked up in the sky and saw the hotel name on the building high up. That made me feel relieved after... More

I was enticed by reading reading reviews and seeing photos of the property, but what really convinced me to give the hotel a try was that I noticed the manager, Mr. Taal, made it a point to address almost every concern posted here. Such attention to detail is a sign that the hotel is good and striving to get even... More

I stayed 11 nights at the Ssaw on Renmin Road in Shanghai. I felt the hotel has a great location, but the North American traveler must be prepared to deal with a dearth of English language. I was able to use the services of a guide from SAT Travel, so that I was able to learn to use the metro,... More

Very nice venue with poorly trained staff. Our air-con was not working meaning we ended up with unwanted companions in our room (coackroaches). The staff promised us to fix it ASAP but it was never resolved. In fact, they did not even bother cleaning our room! They also let taxi drivers take a nap opposite the hotel entrance! The same... More

Having never heard of this hotel chain, I literally had no idea what to expect. A colleague had stayed there previously and said it was "pretty good" but I would actually go a step further and say it was nice. The room was quite large, the staff was super helpful to write things in Chinese so that I could take... More

Without a doubt this is one of the nicest hotels I've stayed at. The staff couldn't be more helpful and went out of their way to help us on more than one occasion. The very large room was absolutely superb with a modern bathroom, very comfortable king-sized bed, and another beautiful large, round bathtub in the 'lounge' which was fantastic... More

Happy to share a rave about this luxury property in the south Bund. I travel all the time and it's rare to come across a near-perfect hotel experience, but SSAW (Spring, Summer, Autumn, Winter) Hotel Shanghai was one of those rare pleasures. From the warm and efficient welcome from their multi-national staff, to the vast and varied morning breakfast spread,... More

Truly wonderful stay BUT not long enough though. Botique style Hotel has a Balinese look & feel to the rooms stayed in the executive city view & spa really amazing views modern clean, Very lge rooms, fresh coffee to make from the coffee machine that is free plus free drinks too many!!! but great, free biscuits. Very quick admission from... More

Near metrostation Yu garden, right in the centre of where you want to be when doing a city-trip. Lovely beds with duvets, bathrobes and slippers, minibar with free soft drinks and cookies, fresh fruit and small water bottles. A small but clean and nice bathroom with all the little things you need and a very nice shower that gives lots... More