My son and I were on a pleasure/business trip to Shanghai and thoroughly enjoyed our stay at URBN. Hidden from the hustle and bustle of the busy streets of Shanghai, there was a serenity and calmness that pervaded the place. Yet, when you walked out of the hotel doors you were right there in the heart of it all—shopping, restaurants... More

I stayed at the URBN this past week and I have to say that was everything and more than I expected. Service was amazing, rooms were clean and very nice and the staff was more than friendly. The only complaint (which was not inflicted by the hotel) was that the hot water was shut-off from 10pm to 10am the first... More

I have stayed here a few times and really loved the hotel. It is a great place to stay, the staff are friendly, and the food is excellent. I also found the surrounding neighborhood to be a fantastic place to begin exploring the city.

I love staying here. The rooms are spacious, comfortable, and lovely. There is a place to work, room to do pilates, and a soaking tub with a view. The staff is friendly and helpful. The outdoor dinning area is a great place to relax, read or people watch. You may occasionally spot a celebrity!

I stayed at URBN for about 5 days and have no complaints! The hotel was beautifully designed, clean and modern. The service was excellent!!! I only speak English and had no issues communicating with any of the friendly helpful staff whom were very accommodating. I came straight from a business trip to Japan and was very happy to find out... More

I have stayed here and recommend the hotel without reservation. The design and attention to detail are amazing. I saw another review and they called it an oasis and I could not agree more. It really does feel like you are stepping out of an urban metropolis into a quiet secluded garden. I will be back!

I have stayed in URBN twice so far and each time , I was very pleased with their service. People are very friendly and everyone goes out of their way to make my stay comfortable. The location of the hotel is excellent but very quiet. I highly recommend this hotel if you travel to Shanghai. grandma

My work brings me to China twice a year, during which time I will call URBN hotel for at least 2 weeks continuously. It's easy to like a hotel after a few nights of stay, but it takes another level of hospitality to entice this wary long-term guest to return here year after year. This is one of the most... More

Our family stayed at the URBN in the autumn of 2012. While there were some loose knobs here and there, and the floor was creaky in places, the room was awesome and you could really get a historical sense of being in China by the use of all the recycled materials from a variety of sources. It made the experience... More