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Holiday Inn Express San Jose Costa Rica Airport

1 Km Al Este Del Aeropuerto Internacional Juan Santamaria, Alajuela 195-4003 Costa Rica
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Traveller (142)
Room & Suite (51)
Dining (11)
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About

#10 of 33 hotels in Alajuela
Location
Cleanliness
Service
Value
Travellers' Choice
Holiday Inn Express San Jose near the International Airport The Holiday Inn Express® San Jose Costa Rica Airport Hotel is located one mile from Juan Santamaria Airport and offers easy access to the Inter-American Highway. This airport hotel is two blocks from car rental agencies and is 5 minutes from the City Mall. Is ideally located for business guests, the industrial hub Zona Franca el Coyol is within 6 miles. Next to our hotel, you will find the railway, which operates from 5:30 am to 7pm. Discover the Jade or Gold museums in San Jose and experience cultural activities at Teatro Nacional and Parque Viva. Enjoy soccer matches at the Estadio Nacional located 30 minutes from our hotel. Take the Coffee Tour Britt and go hiking to the Monteverde Cloud Forest Reserve or the spectacular Poas Volcano Nacional Park. From comfortable rooms to a free breakfast buffet, we have what you need to relax and enjoy. Unwind by a sparkling outdoor pool and workout in the Fitness Center.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Kids stay free
Free airport transportation
Business Centre with Internet Access
Electric vehicle charging station
Parking
Wifi
Outdoor pool
Breakfast available
Breakfast buffet
Vending machine
Free shuttle or taxi services
Airport transportation
Taxi service
Conference facilities
Meeting rooms
Baggage storage
Concierge
Currency exchange
Gift shop
Non-smoking hotel
Shops
Sun terrace
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Air conditioning
Housekeeping
Safe
Flatscreen TV
Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
3.0 of 5 stars
HOTEL STYLE
Modern
Family
Languages Spoken
English, Spanish
Hotel links
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Location

1 Km Al Este Del Aeropuerto Internacional Juan Santamaria, Alajuela 195-4003 Costa Rica
Holiday Inn Express San Jose Costa Rica Airport
1,122Review22Q+A100Room tips

Reviews
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Sunshine wrote a review 5 Mar
WAYNESBORO195 contributions40 helpful votes
Great selection for breakfast (I have food allergies and everything was adequately labeled, separated and kept clean) added bonus- it was complementary! AC was quiet, TV was easy to navigate and stream, shower had good water pressure and plenty of room. Front desk staff was friendly and quick to check in. Shuttle service was on time and easy.
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Date of stay: March 2024
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from fernanda cubero, Owner at Holiday Inn Express San Jose Costa Rica Airport
Responded 1 week ago
Dear Sunshine6_62, thanks for your post. We are happy that you liked our convenient hotel, our beautiful facilities and amazing services. But we are specially glad that you loved our complementary breakfast service. It’s great you felt satisfied with the excellent presentation, correct classification and food safety. Our Food & Beverages Staff are always striving to make it as varied and tasty as possible, making sure all our guest can enjoy it. Our priority is our guests’ complete satisfaction. Thank you for your visit. It is always a pleasure being at your service. Warmest regards. Fernanda Cubero Guest Relations Manager.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Akin U wrote a review Jun 2023
Princeton, New Jersey, United States16 contributions11 helpful votes
Hotel's Favourite
This is a very nice price-performance hotel next to the Juan Santamaria airport. It is affordable, and a good price compared to cleanliness and general feel of the rooms. I would highlight the helpfulness of the hotel staff particularly. The front desk is super-responsive and helpful. As I was here for a conference, the majority of my interaction with the hotel was through email. I would like to thank Stacy from the Reservations office, for helping me rent a car, and resolve some small problems with the rental company. This is a very good layover hotel, or a conference hotel, as it is close to the Convention Center. There are 5 major car rental companies across the street.
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Date of stay: June 2023
Value
Location
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Larababe wrote a review Feb 2024
Vaudreuil-Dorion, Canada260 contributions115 helpful votes
We arrived and the room was ready and clean. AC worked fine. Airplanes are a bit noisy throughout the night but it is an airport hotel so I guess it comes with the territory. Bed was comfortable. Shower worked well and it was the best tv of our whole trip and we stayed in 5-star hotels! There are restaurants very close to the hotel. Breakfast was fine and the gentleman working in the breakfast area was super friendly and seemed to be in a wonderful room. I would recommend for travellers staying for one night to catch a flight the next morning. Shuttles come every 15 minutes and you are 5 minutes from the airport.
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from fernanda cubero, Owner at Holiday Inn Express San Jose Costa Rica Airport
Responded 2 weeks ago
Dear Larababe, we appreciate your nice opinion. It’s great you loved our comfortable and clean facilities. We are happy that you liked our convenient location, just 1km from the airport, surrounded by restaurants and pour free shuttle service running 24/7. It’s wonderful you enjoyed our breakfast service. Our Food & Beverages Staff are always striving to make it as varied and tasty as possible. It fills our heart to know that you received an excellent attention. We are lucky to have an amazing team who are always a step ahead, making sure that our guests have everything they need, helping in anyway they can and making them feel like at home. We are sorry if you felt the planes noise we hope it haven’t disturb you. We do everything we can to ensure that our guests have all the rest and relaxation they expect. We are committed to our guests' total comfort and satisfaction. It was a pleasure to have you with us. We hope to receive you again. Fernanda Cubero Guest Relations Manager.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Ben wrote a review Feb 2024
Canada3 contributions
Stayed here for one night out of convenience. Check in was slow and unpleasant. The room was fine, but the air conditioner was incredibly loud and the temperature controls seemingly did nothing. There was 1 towel in the room, the shower controls barely made sense, and the complimentary breakfast consisted of stale pastries, inexplicably gummy scrambled eggs, and when I tried to take a banana with me on the way out the door to the suddenly-rushed shuttle, I got yelled at for taking food out of the restaurant. But whatever, I booked something cheap for a night before a flight. But then it started - to get the free wifi, I had to sign up for the stupid rewards program, which means I'm now getting nearly daily emails I literally can't unsubscribe from.
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled on business
Room Tip: Book a different hotel.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from fernanda cubero, Owner at Holiday Inn Express San Jose Costa Rica Airport
Responded 3 weeks ago
Dear guest Thank you for choosing Holiday Inn Express and for taking the time to provide us with your feedback about your experience at the Holiday Inn Express AEROPUERTO SAN JOSE COSTA RICA. I would like to start by apologizing for not having met your expectations and for having experienced so many inconveniences during your stay. We strive to make every stay as pleasant and comfortable as possible, and we will use your feedback to train our team to provide you with a better experience in the future. If I would like to clarify that our wifi is completely free, and you do not need to join any membership, we understand that sometimes it can be confusing since on the wifi page there is advertising about our loyalty program, however, it is not a requirement that you join to use the internet. We are sorry you had that inconvenience. I hope you will give us the opportunity to stay with us again to show you that your unsatisfactory stay was an exception. Best Regadrs Fernanda Cubero Loyalty Champion / Service Manager +506 2443-0043 ext 317 fernandac@gmhospitality.net
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Joamiche wrote a review Feb 2024
Hong Kong, China233 contributions110 helpful votes
Close to the int’l airport (with free shuttle), convenient if you need to go West of San Jose. Traffic is awful in San Jose, so one need 1h to go to San Jose Center. Count 1h30 to 2h to go East. Good service, good wifi, good breakfast, with water & coffee available the whole day. Nice swimming pool. Rooms are good, with shower instead of bathtub, Chromecast on Tv, we only regret the window type aircon. Ask for pool side room and u won’t be disturbed by plane traffic. The hotel offers a free shuttle to go to malls at 7pm, where restaurants are available.
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Date of stay: February 2024Trip type: Travelled as a couple
Room Tip: Ask for a room on the pool side to avoid plane traffic
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from fernanda cubero, Owner at Holiday Inn Express San Jose Costa Rica Airport
Responded 3 weeks ago
Dear Joamiche, we appreciate your kind comment. It’s wonderful that you enjoyed of our convenient and comfortable hotel, plus the great services that we offers. It fills our heart of joy to know you has an amazing stay with us. We are committed to our guests' total comfort and satisfaction. Thank you for choosing us. It was a pleasure having you as a guess. Warmest regards. Fernanda Cubero Guest Relations Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Normu wrote a review Feb 2024
Toronto, Canada209 contributions136 helpful votes
Great hotel comfortable clean and modern rooms. Bed was very comfortable. It is 5 minutes form the airport and they have a free shuttle service. We had to be at the airport by 5:00 a.m. The offered a box of food at 4:45 a.m. which was really bad. It was all packaged energy bar stuff. For a hotel that has a lot of guests that need to catch an early flight they should make a better effort to have food put out. How hard would it be to put out cereal , coffee and yogurt and a muffin
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Date of stay: January 2024
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from fernanda cubero, Dueño at Holiday Inn Express San Jose Costa Rica Airport
Responded 12 Feb 2024
Dear Normu, receive a cordial greeting from Holida Inn Express. We appreciate your comments, we are always open to feedback from our clients. We are glad that you liked our rooms and airport transportation service. We are sorry that our snack to go courtesy did not seem satisfactory to you, however we would like you to understand that as we are an express hotel and do not have a restaurant inside the place, we are looking for a way to help our clients who leave early with a small bag, however We cannot place products that need refrigeration, such as yogurt or milk for cereal, since the bags are prepared the night before. Regarding coffee, we have a coffee station 24 hours a day so it will always be available in the lobby as well as in the room. Once again we appreciate your comments and we hope to have the opportunity to have you with us in the future. Best Regards Fernanda Cubero Guest Relations Manager.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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hiker017 wrote a review Feb 2024
Bellingham, Washington185 contributions88 helpful votes
We stayed for one night at the Holiday Inn Express San Jose Costa Rica Airport a few nights ago before flying home from Costa Rica. We were very pleased with this hotel. It was clean, the room was modern and nicely decorated, the bed was comfortable, and the airport shuttle was frequent and efficient. We appreciated the help of the front desk staff in printing out boarding passes, providing discounts for restaurants and giving us breakfast bags when we had to leave at a super early hour for the airport. I would definitely stay at this hotel again!
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Date of stay: January 2024
Value
Location
Service
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from fernanda cubero, Dueño at Holiday Inn Express San Jose Costa Rica Airport
Responded 12 Feb 2024
Dear hiker017, thanks for your opinion. We are happy that you had a great experience at our beautiful hotel. We are glad that you loved our convenient location, our comfortable facilities and fabulous services. Our purpose is always give you a very pleasant stay with us. It was a pleasure being at your service. We hope you come back soon. Warmest regards. Fernanda Cubero Guest Relations Manager.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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ADurant wrote a review Aug 2023
Portland12 contributions2 helpful votes
5 min from the airport. Clean and felt like being in the US. Free 24 hour shuttle was perfect. Breakfast was ok. I liked the fresh rubicons. Loved the black out curtains. It was not loud as other reviews stated. We got some stuff and the gift store too. They also exchanged our money.
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Date of stay: August 2023Trip type: Travelled with family
Room Tip: 24 shuttle was wonderful.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from fernanda cubero, Owner at Holiday Inn Express San Jose Costa Rica Airport
Responded 15 Aug 2023
Dear, We thank you very much for your phenomenal comments about your stay at our hotel. It is simply fabulous to know that this was simply excellent since at all times you felt very comfortable and more than satisfied with our facilities, with our services and with the attention of our staff. This is very gratifying for us since our greatest desire is to see our guests totally satisfied and comfortable, enjoying their stay to the fullest. It has been a real pleasure to serve you . Thank you very much for choosing us as your hotel; We hope you come back very soon. Fernanda Cubero. Customer service manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Georgia M wrote a review Jul 2023
Lincoln, United Kingdom270 contributions94 helpful votes
We often enjoy staying at Holiday Inn Express airport hotels and this was no exception. Clean, comfortable, smooth check in, free regular airport shuttle, pool, great breakfast even for veggies and car hire places just across the road! We also ate at Denny’s across the road in the evening which was good. A little bit of noise in the evening due to planes and traffic but what can you expect if you want proximity to the airport. You can’t have everything!!
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Date of stay: April 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from fernanda cubero, Owner at Holiday Inn Express San Jose Costa Rica Airport
Responded 3 Aug 2023
Dear Georgia M, thanks you for sharing your kind comment. We are happy you loved our clean and comfortable hotel. We are glad that you like our great our location, just 1km from the airport, surrounded by the rent a car agencies and our free shuttle service running 24/7. It’s wonderful you liked to be right in front and just steps away of Rostipollos, Denny’s restaurant and the Fiesta Casino. It’s great that you enjoyed of our complementary breakfast service. Our Food & Beverages Staff are always striving to make it as varied and tasty as possible. We are sorry if you perceived some noise from the airport. We hope it haven’t represent an inconvenient. Our priority is our guests’ complete satisfaction. Thank you for choosing our hotel. It’s a pleasure be at your service. Best regards. Fernanda Cubero Guest Relations Manager.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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yasming wrote a review Jun 2023
San Salvador, El Salvador29 contributions46 helpful votes
Very well located if you're staying close to the airport and not very interested in visiting the capital city of San Jose. Room is very nice and has lots of space with everything one may need. Frontdesk persons are very friendly and will help you with any questions asked. There will be noise in the rooms during aircraft landings/take offs until late at nights and early in the mornings. Breakfast included can do better. Just not enough choices but there's a restaurant across the street that's very convenient.
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Date of stay: April 2023
Rooms
Location
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from fernanda cubero, Guest Services / Front Office at Holiday Inn Express San Jose Costa Rica Airport
Responded 30 Jun 2023
Dear yasming, thanks for sharing your comment. We are happy that you liked our comfortable hotel and our convenient location, just 1km from the airport and 25 mins from San José down town. It fills our heart to know that you receive an amazing customer service, our priority will always be the well-being and satisfaction of our guests. We hope the noise from the airport haven’t represent an inconvenient during your stay. We apologize if our breakfast service was not as you expected. Our food and beverage staff strive to offer the best and most varied options. They always incorporate local typical dishes (like tamales, gallo pinto, fried ripe plantains among others) and more traditional breakfast staples such as eggs (scrambled, friend, omelettes, etc.), breakfast sausages, hash browns, french toasts and waffles. They always offer fresh fruits (tropical and seasonal), different types of cereals, dried fruits and nuts, yogurts, pastries, assorted breads, cheeses and cold curts and marmalades. Our drinks include fresh fruit juices, teas, hot chocolate and off course, a great selection of coffee varieties from Costa Rica. We would really appreciate if you could let us know what you would like us to include or change in the breakfast selection. This way we can share your very valuable advice with our food & beverage staff. Your opinion is extremely valuable to us, thanks to take the time to comment us. It has been a pleasure being at your service. We hope to hear you again very soon. Fernanda Cubero Guest Relations Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
£109 - £166 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
holiday inn express san jose airport hotel alajuela, holiday inn express alajuela, alajuela holiday inn express
LOCATION
Costa RicaProvince of AlajuelaAlajuela
NUMBER OF ROOMS
100
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
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HOLIDAY INN EXPRESS SAN JOSE COSTA RICA AIRPORT - Updated 2024 (Alajuela)

Frequently Asked Questions about Holiday Inn Express San Jose Costa Rica Airport
Which popular attractions are close to Holiday Inn Express San Jose Costa Rica Airport?
Nearby attractions include Fiesta Casino (0.05 miles).
What are some of the property amenities at Holiday Inn Express San Jose Costa Rica Airport?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
What food & drink options are available at Holiday Inn Express San Jose Costa Rica Airport?
Guests can enjoy free breakfast during their stay.
Is parking available at Holiday Inn Express San Jose Costa Rica Airport?
Yes, free parking is available to guests.
What are some restaurants close to Holiday Inn Express San Jose Costa Rica Airport?
Conveniently located restaurants include Rosti - Alajuela, Denny's, and Britt Café Bakery.
Are there opportunities to exercise at Holiday Inn Express San Jose Costa Rica Airport?
Yes, guests have access to a pool and a fitness centre during their stay.
Does Holiday Inn Express San Jose Costa Rica Airport have an airport shuttle?
Yes, Holiday Inn Express San Jose Costa Rica Airport offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Holiday Inn Express San Jose Costa Rica Airport have airport transportation?
Yes, Holiday Inn Express San Jose Costa Rica Airport offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Holiday Inn Express San Jose Costa Rica Airport?
Yes, dry cleaning and laundry service are offered to guests.
Does Holiday Inn Express San Jose Costa Rica Airport offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and conference facilities.
Which languages are spoken by the staff at Holiday Inn Express San Jose Costa Rica Airport?
The staff speaks multiple languages, including English and Spanish.