We traveled with a tour group so we were stuck there for two nights. Service is nonexistent. They won't even show you where your room is. The place looks nice from the outside but the rooms are so disgusting. Mold on the ceilings. No hot water. Bugs. No towel given to dry your hands in the bathroom. Holes in the... More

Run away from this place - fast! We stayed here two nights while on an EF Tour (therefore did not book ourselves). There is nothing that I can say that is positive. No hot water, lizard poop in beds in morning, no maid service, impossible to get service (fresh towels, reception, etc). There is wifi but only in the common... More

having stayed last week-end (10th to 12th February) enjoyed very much everything. From scenery to service and quality of the Hotel.

I stayed here with a friend in July 2008. The hotel was beautiful and the restaurant was fantastic. We got here easily in a cab from the bus station and all of the tours we took picked us up from the hotel. It is easy to get to the volcano, rainforest, and waterfall from this hotel. The landscaping around the... More

Cataratas Resort right know work with a new management, is making a lot of improvement, the costumer service is good, the employes are nice people. The food is really good, the room I get was comfortable and very clean. I totally recomend this place!!

In my opinion, the best thing about Cataratas Resort is their website. We booked two rooms in the hotel directly with our friends from their website which makes this place look fabulous. After seeing the property, we all agreed that this hotel is a "use to be". They make it sound like the waterfall is just a hop, skip and... More

After reading the reviews, we were reluctant to book this hotel but it was one of the only ones available during peak high season. Contrary to other reviews, the hotel is not hard to get to. You have to drive down an unpaved road for a while but as long as you pay attention to signs and maybe stop and... More

Located on the outskirts of La Fortuna, this is a small hotel .... almost a motel as most of the rooms are in a series of small buildings. It is my understanding that it is under new management and has recently reopened. It wasn't very busy when I was there with a small group in late December. The staff was... More

I hate to be negative about a place that seems to try hard. But this place, in a word, is: CREEPY. During our three night stay my girlfriend and I: 1) Never saw anyone in the pool 2) Never saw anyone from the hotel in the restaurant 3) Never saw any guests walking around the grounds (though we did see... More