We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Arenal Paraiso Hotel Resort & Spa

3.5 of 5
7 kms from La Fortuna downtown, La Fortuna de San Carlos, Arenal Volcano National Park 84-4417, Costa Rica
Hotel amenities
Arenal Paraiso Hotel Resort & Spa
See lowest price for your stay*
Show Prices
*from our partners
Write a Review

461 reviews from our community

Traveller rating
    95
    201
    100
    35
    30
See reviews for
Families
88
 
Couples
176
 
Solo
7
 
Business
6
 
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
2 reviews
2 of 5 stars Reviewed 17 May 2013 NEW

We wanted to do a quick trip to hot springs during our 2 night stay near arenal, and this 20$ budget option seemed nice in the photos on the website. However, we were very disapointed that half the pools were stagnating or empty. We would not recommend goin there!

Was this review helpful? Yes
Pilar G, Director Comercial at Arenal Paraiso Hotel Resort & Spa, responded to this review
21 May 2013

Thank you for yor comments are very important to us, it help us to improve our services every day, we apologize about the incovenient with the pools that you had. But we have a plattform maintenance that we have to fulfill and for that reason we have 13 hot springs for our clients have options and the service whill they... More

farnham
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 22 April 2013

A hotel $10 cab ride outside La Fortuna. It is under the volcano but of course you cannot always see it. And, of course, it no longer spews lava! The rooms are spread around as paired cottages but with very thin walls. The loo in particular allows a lot of sound to pass through! But the grounds are nice and... More

Was this review helpful? Yes 1
Pilar G, Director Comercial at Arenal Paraiso Hotel Resort & Spa, responded to this review
23 April 2013

Thank for your comments they are very important for us, we apologize your disagreement in our hotel. It was a pleasure had you visit in our hotel. We hope to receive soon. Best Regards From the Arenal Paraíso Hotel More

Westerville, Ohio
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 of 5 stars Reviewed 22 April 2013

Traveling over Easter week with a family of 6, it was challenging to find a hotel that could accommodate us. We had a suite at Arenal Parasio, but it had an odd setup with a kitchen/sitting area and then 2 bedrooms on either end of the main room. That would have been fine except the main room did not have... More

Was this review helpful? Yes
Pilar G, Director Comercial at Arenal Paraiso Hotel Resort & Spa, responded to this review
23 April 2013

Thank your your comments, they are very important for us, they help us to improve our services, we apologize over your disagreements in our hotel. We hope in your visit in our hotel we provide you and your family a better service. Best Regard from the Arenal Paraíso Hotel. More

Denver, Colorado
Top Contributor
61 reviews 61 reviews
10 hotel reviews
Reviews in 16 cities Reviews in 16 cities
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed 22 April 2013

We traveled to this hotel with our 5 month old, they set up a crib for her but didn't do it correctly, if my husband hadn't been holding her she would have fallen on the floor. We called to ask them to remedy the situation, they said they couldn't until the following day and would write a report to make... More

Was this review helpful? Yes
Pilar G, Director Comercial at Arenal Paraiso Hotel Resort & Spa, responded to this review
23 April 2013

It was a pleasure had your visit in our hotel, thank your for taking your time to write us your comments and experience in our Resort. We apologize about the inconveniences that you had at the hotel, we are working to improve the quality of our services to provide our guests the best service. Best Regards from the Arenal Paraíso... More

Markham, Ont.
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 19 April 2013

We stayed here two nights on our tour in a room with a great view of the volcano when it wasn't shrouded in cloud. The room was average, but the beds very uncomfortable and awful pillows. There was a nice porch with rocking chairs to sit and enjoy the scenery. The grounds are lovely with a large pool and small,... More

Was this review helpful? Yes
Pilar G, Director Comercial at Arenal Paraiso Hotel Resort & Spa, responded to this review
23 April 2013

Thank you for your comments, they are very important to us, because helps us to improve and offer a better service. It was a pleasure had your visit in our hotel and offer you a great panaramic view of the Arenal Volcane and ours grounds. We apologize about your disagreement about the pilllows and the beds. How you kwow we... More

San Jose, Costa Rica
Contributor
16 reviews 16 reviews
3 hotel reviews
Reviews in 7 cities Reviews in 7 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 15 April 2013

This is a nice looking hotel in a very good location, but the beds were in terrible shape and not very comfortable... The pools are average but the good thing is that they are not overcrowded. Breakfast was ok(average). The juice selection was poor, they didn´t have orange juice.

Was this review helpful? Yes
See 2 more reviews by Miguel S for La Fortuna de San Carlos
Pilar G, Director Comercial at Arenal Paraiso Hotel Resort & Spa, responded to this review
18 April 2013

Thank for your time taken to write your comments, they are very important for us, it helps to us to improve our facilities and bring our guests a better service, we hope in your next visit in our hotel you will enjoyed our services with your family and have a nice experience. Best Regard from the Arenal Paraíso Hotel. More

Northampton, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 12 April 2013

We stayed 4 nights at this hotel and whilst it looked beautiful, (see other remarks re garden and views), the amenities didn't match expectations. The room we were in had such thin walls that we could hear our neighbours' every movement and they ours, and there was no divider between their chairs and ours outside our rooms - a bit... More

Was this review helpful? Yes
Pilar G, Director Comercial at Arenal Paraiso Hotel Resort & Spa, responded to this review
17 April 2013

Thank you for your comments they are very important for us, we apologize we have not satisfy your expectatives in our hotel, we hope in your next visi we must provide the best service as you deserve. We are improve our service measure to continue growing and strengthening our hotel. We are interesting in all our guests. Best Regards from... More

Travellers are raving about these La Fortuna de San Carlos hotels

The Springs Resort and Spa at Arenal
4.5 of 5 stars
Show Prices ABS:HotelCheckRates-d1198441?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_RavingAboutButton
Nayara Hotel, Spa & Gardens
5 of 5 stars
Show Prices ABS:HotelCheckRates-d866587?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_RavingAboutButton
Tabacon Grand Spa Thermal Resort
4 of 5 stars
Show Prices ABS:HotelCheckRates-d293017?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_RavingAboutButton
Hotel Royal Corin
4.5 of 5 stars
Show Prices ABS:HotelCheckRates-d1110953?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_RavingAboutButton
Westfield, New Jersey
Top Contributor
95 reviews 95 reviews
20 hotel reviews
Reviews in 36 cities Reviews in 36 cities
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 8 April 2013

We stayed 2.5 days here, arriving to clear blue skies after an almost 5 hour drive from Manuel Antonio. Next two days were marred by weather system that caused pouring rain in between periods of almost clearing. The resort's thermal pools were delightful in varying temperatures and in beautiful layouts, providing privacy. The wireless internet was only available in the... More

Was this review helpful? Yes
Pilar G, Director Comercial at Arenal Paraiso Hotel Resort & Spa, responded to this review
9 April 2013

Thank for your comments are very important to us, It was a pleasure to had yor visit in our hotel and know that you enjoyed your stay with us. The most important thing for us is to provide an excelente service and satisfy the expectatives of our customers. And about the exteriors of the hotel we are working on that... More

Miami, Florida
Contributor
11 reviews 11 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 4 April 2013

Stayed two nights. Our cabin was isolated and dark. We had to walk between our cabin and the reception area and/or the restaurant under the rain and in the dark because the hotel does not provide any means of transportation within the premises. Only one mediocre restaurant. Dining at La Fortuna town was $24 more expensive considering the taxi fair.... More

Was this review helpful? Yes
Pilar G, Director Comercial at Arenal Paraiso Hotel Resort & Spa, responded to this review
5 April 2013

We regret that you have not enjoyed our stay is our hotel, is very important to us that our guests leave satisfied, thank your for your comments they are very important to us, it helps to provide a better service. It is important to mention that we offer to our clients transportantion service within the hotel only you have to... More

Arlington, Virginia, United States
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 31 March 2013

First let me say that the setting is absolutely beautiful. You have a fantastic view of the volcano and they clearly spend a lot of time maintaining the absolutely beautiful grounds. Beyond the serenity of the place, there is not much to recommend it. First, the pool and hot springs (there are NOT 14 swimming pools. They are little interconnected... More

Was this review helpful? Yes 1
Pilar G, Director General at Arenal Paraiso Hotel Resort & Spa, responded to this review
4 April 2013

Thank your for your comments they are very important for us. We apologize not to accomplished yor expectatives during your stay in our hotel, we will work in about tour comments that we can improve with the objetives to provide our guests a better service. It is important to mentione that the our hot springs are designed with a natural... More

Arenal Springs Resort and Spa
Great value on a similar hotel
La Fortuna de San Carlos, Arenal Volcano National Park
4.5 of 5 stars 815 Reviews
Show Prices
Still looking for a hotel?
Highly rated hotels in or near La Fortuna de San Carlos
Trendy
Nayara Hotel, Spa & Gardens
Nayara Hotel, Spa & Gardens 5.0 of 5 stars 1,408 reviews
Family-friendly
Tabacon Grand Spa Thermal Resort
Tabacon Grand Spa Thermal Resort 4.0 of 5 stars 1,260 reviews
Romantic
Hotel Royal Corin
Hotel Royal Corin 4.5 of 5 stars 900 reviews
Good for business
Four Seasons Resort Costa Rica at Peninsula Papagayo
Four Seasons Resort Costa Rica a... 4.5 of 5 stars 789 reviews
Show Prices ABS:HotelCheckRates-d866587?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d293017?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d1110953?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d301231?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
Travellers also viewed these La Fortuna de San Carlos hotels
Arenal Springs Resort and Spa 4.5 of 5 stars 815 reviews Volcano Lodge & Gardens 4.5 of 5 stars 845 reviews Hotel Mountain Paradise 4.5 of 5 stars 732 reviews Arenal Manoa Hotel & Spa 4.5 of 5 stars 603 reviews
Show Prices ABS:HotelCheckRates-d591334?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d310179?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d678249?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d645414?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
View all 62 hotels in La Fortuna de San Carlos, ranked by popularity

Been to Arenal Paraiso Hotel Resort & Spa? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about Arenal Paraiso Hotel Resort & Spa

Also Known As:
Arenal Paraiso Hotel La Fortuna De San Carlos
Arenal Paraiso Hotel Resort And Spa
Hotel Arenal Paraiso
Arenal Paraiso Hotel
Arenal Paraiso Hotel Resort & Spa Costa Rica/La Fortuna De San Carlos
Address: 7 kms from La Fortuna downtown, La Fortuna de San Carlos, Arenal Volcano National Park 84-4417, Costa Rica
Region: Costa Rica > Province of Alajuela > Arenal Volcano National Park > La Fortuna de San Carlos
Amenities:
Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#28 Romantic Hotels in La Fortuna de San Carlos
Price Range: £
Hotel Class:3.5 star (3.5*)
Official Description (provided by the hotel):
Enjoy of cozy & comfortable rooms surrounded by tropical gardens, with the best view of Arenal Volcano. Discover the wellness of our hot springs and our Mayin Spa. Taste the Costa Rica flavor, international cuisine and the best steak house in the area. Feel the adrenaline on our Canopy Tour, and take the best shots of Arenal volcano on our horseback riding. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with HotelsClick so you can book your Arenal Paraiso Hotel Resort & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage Arenal Paraiso Hotel Resort & Spa, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
Arenal Paraiso Hotel Resort & Spa
See lowest price for your stay* (from our partners)
Show Prices