As others have said, the bungalows are older but very clean. The bathroom was small but the shower was great. (Good water pressure and steady temps.) There is air conditioning here but it was rather loud. Still, after many nights of no a/c, it was a welcome relief to be able to cool down. There was a TV but I... More

We absolutely loved our stay at the hotel. The grounds are very well kept and my daughter was running around with camera for hours taking pictures. The view is gorgeous and for the price - it's a great place to stay. The pool is a bit small, but to take a dip and relax, sipping a drink and looking at... More

We drove from San Jose to Arenal and the drive was gorgeous. The views from our room are spectacular and breathtaking. We had breakfast with a great view of the volcano. Rooms are a bit older, but very clean. The views from our bedroom defied description. Breakfast was delicious. The hotel restaurant prices are a bit high, but that is... More

OK, so I know this is not a five-star property, but we had a five-star experience while we were there. We were greeted by Reyner when we arrived, and he personally took us to our bungalows. The first one we were assigned had a longish walk to it's front door, and Reyner noted that one of our party was on... More

We stayed three nights. The first night was in a standard room. It was old, small and on the scale of an old Motel 6. We moved to a deluxe room and it was much nicer. Neither room look at all like the website pictures. Rooms are older, kinda dark. Great views of Arenal, however. The pool and hot springs... More

My husband and I stayed here for five nights while we explored La Fortuna area. The staff, rooms, and pool area were excellent and we enjoyed the " hot springs" pool. The food at the restaurant was good, but not to eat at every night. Since we didn't have a car, it costs about $12-15 each way to get to... More

Hotel staff are very helpful and kind. We had a great experience and the morning buffet that was included with are package was really tasty. Our view from our bungalow of the volcano and lake was a beautiful way to wake up every morning.

Best service of all hotels we stayed in in C.R. Here is the place where you find the most friendly staff as well at the reception, as in the restaurant, as in the pool bar. This was end of April 2013. The only thing is, although rooms are very spacious and offer all you need, there is a lack of... More

Gorgeous views of volcano from most of the superior bungalows (the type of room we booked). Website advertised views of the river valley but most 'backyard' views are of trees with no view beyond. We stayed in cabin 248 and had a clear view of the volcano, were close to the lobby and pool (but not so close there was... More