We booked directly with the hotel website. We had no problems with reservations. Friends who used a travel broker had reservation problems. It may be that The Alta Hotel in San Jose is the owner of the Sunset Reef and they relay the reservations. We stayed for 8 nights and found the staff to be very accommodating. The big city... more

Sunset Reef is set on a beautiful piece of property overlooking the ocean. Right in front of the hotel they have hammocks that you can sit in and admire the view. You cannot swim in the ocean directly in front of the hotel because of a reef. The hotel is very basic, but clean and the staff is very nice.... more

Had a confirmed reservation paid in full 30 days in advance. Upon arrival, hotel was completely full. Sent me away at night, on a dirt road, in the rain. I was on a motorcycle so this was extremely challenging as I slid off the road into a mud bank. When I tried to get a refund from the internet provider... more

After arriving in Costa Rica for my first time I phoned the hotel and they had "lost" my resevation. Now stuck in foriegn country with no idea where to turn, I phone expedia (who we booked through). The Sunset Reef Hotel confirmed with them, while we were on the phone, that they had our reservation. We called imediately and they... more

Mal Pais is great, but avoid this hotel. Despite reserving rooms seven months in advance and confirming them by phone a day earlier, we showed up (after traveling for 24 hours) to find that hotel management had cancelled our reservations without notifying us, leaving us stranded in an isolated town with no vacancies at the height of tourist season. (They... more

What a spot to view the sunset from! Friendly staff & clean rooms. Good breakfast & lunch ...but dinner (Go to Mary's up the road...walking distance). You can pick the coconuts off the ground and the staff will open and give you a straw. Would definitely recommend! more

Stayed at the Sunset Reef as part of a surf camp. It's nothing fancy but the rooms are very clean, the staff is extremeley nice and helpful. Pool is nice. Hammocks by the water are great for afternoon nap! Food wasn't great, but I heard that it has improved. It's right on the water with beautiful views (although no beach... more