Real InterContinental Hotel & Club Tower Costa Rica 4.5* (Escazu) - Hotel Reviews

Also Known As:: Real Intercontinental Hotel And Club Tower Costa Rica; Intercontinental Hotel Escazu; Real Costa Rica Intercontinental; Real InterContinental Hotel & Club Tower Costa Rica Escazu

Address: Prospero Fernandez Highway | In front of Multiplaza Shopping Center, Escazu 11856-1000, Costa Rica

Phone Number:

Region: Costa Rica > Province of San Jose > San Jose Metro > Escazu

Amenities:

Bar/Lounge Business Centre Fitness Centre Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access

Hotel Style:

#1 Business Hotels in Escazu

#2 Luxury Hotels in Escazu

#5 Family Hotels in Escazu

Price Range: ££

Hotel Class:4.5 star (4.5*)

Official Description (provided by the hotel):: Located at the heart of trendy Escazú, it is the place to be, providing our guests with the perfect location for business and entertainment. Enjoy a grilled lobster at Factory or Fetuccini at Alfredo, visit our Nau Sushi lounge or the Market our new concept restaurant. Our beautiful SPA will definitely brighten up your stay. Our rooms count with the fastest internet connection (40 Mbps), sound proof windows, custom mattresses, bedding with Egyptian cotton sheets and rain Showers for your comfort ... more less

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Merlin C

Los Angeles, California

Reviewer

5 reviews

3 hotel reviews

Reviews in 3 cities

4 helpful votes

“Very nice”

Reviewed 16 June 2013 NEW

Very nice hotel with several restaurants, a spa, gym, multiple pools and a bar. The staff were very friendly and knowledgeable and always happy to help us. We spent one night there and slept great - good pillows and mattresses. The location is a bit out of the way, but there is a mall nearby. It's a bit pricey, but... More

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Dear Merlin C, we appreciate your nice comments and we look forward for a longer visit next time you come to Costa Rica. Thank you, Ramon. More

David G

Tampa, Florida

2 reviews

Reviews in 2 cities

“Great location. Poor maintenance and horrible staff”

21 day business trip. Very nice location to shops and restaurants as well as airport. Beautiful grounds and the hotel restaurants food and service are top notch. Unfortunately my experience with this hotel is poor. The reservationist misspelled my name which created a problem anytime i wanted to put a service charge(food etc..) on my room account. "Front desk cant... More

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Dear David G, I sincerely apologize for the lack of follow-up of my staff along with the condition of your room. I highly appreciate if you can forward your contact information in order to discuss further the opportunities you faced during your long stay in our Hotel. Sincerely, Ramon Diago (ramon.diago@r-hr.com) More

Juan A

Senior Reviewer

9 reviews

7 hotel reviews

Reviews in 9 cities

“Nice property lacking a bit on quality of service”

Reviewed 9 June 2013 via mobile

Great place but I been a regular stayer (more than 60 nights per year) its hard for me to believe that they still don't know my room preferences or my payment methods. The new tower is very nice, but the older part even dirty water had come out of the showers at least on 3 of my stays. Also in... More

Dear Juan A, please accept our most sincere apologies for the lack of quality of service from our staff, I kindly ask you to send your contact information to my Rooms Division Manager, Ernesto Carrero (ernesto.carrero@r-hr.com) in order to obtain more details about these opportunities. Thank you, Ramon More

ericucho n

Riverside, California

Top Contributor

70 reviews

22 hotel reviews

Reviews in 29 cities

17 helpful votes

“Shows wear &Tear Renovation is overdue. Good Location so so value”

Reviewed 30 May 2013

I stayed in this hotel in the past and recently a couple of weeks ago. Actually I was checking out these and other hotels for a future company event. This could be the hotel for you or might not be depending on what you like. This hotel is very business like crowded and with a busy Lobby. Traffic could be... More

See 2 more reviews by ericucho n for Escazu

Dear ericucho n, thank you once again for your separate feedbacks about our Hotel and the Restaurant The Market, it is extremely concerning for me all points brought on your reviews. I highly appreciate if you can forward your contact information at your earliest convenience in order to discuss further personally. Sincerely, Ramon (ramon.diago@r-hr.com) More

Yogad2003

Luxembourg City, Luxembourg

3 reviews

“Eat and swim away!!!”

Reviewed 19 May 2013

Boasting of several restaurants, you wont starve in this hotel. Choices range from sushi, steak, seafood, and the local cuisine. The outdoor swimming pools are suitably temperature controlled but be ready for people gazing at you in your swimmers as the restos are lined surrounding the pools. Visit the gym and save time for spa afterwards, it will be worth... More

Dear Yogad2003, good to know you have the opportunity not to only enjoy our restaurants but also our different relaxing areas in the Hotel. Thank you, Ramon More

Annette P

Austin, TExas, USA

8 reviews

5 hotel reviews

Reviews in 6 cities

5 helpful votes

“Wonderful bed & amazing pool”

Reviewed 18 May 2013

I stayed for two nights as part of a Caravan tour and as such it was a fantastic value -- I could not believe I was staying in the same hotel as the US President. (All the security was a little surreal, like in a movie, with men standing on tall nearby buildings and all around various settings.) But it... More

Dear Annette P, who would expect having such thrilled experience along with your vacation with Caravan Tours? We are proud of our pool area as it the main atraction of our grounds. Thank you for your review, Ramon. More

FlSandy

Tampa.Fl

Senior Contributor

33 reviews

14 hotel reviews

Reviews in 23 cities

20 helpful votes

“Where Presidents Stay”

Reviewed 17 May 2013

This hotel was included I the Caravan Tour and my party of four really enjoyed our stay. The rooms were plush, the staff was always smiling, greeting you and generally very pleasant to deal with. There is a nice bar/lounge off the lobby that has a cold assortment of beer/wine/coffees and cocktails...for some reason most of the seating is for... More

Dear FISandy, we are glad to have made your stay more memorable of what you expected, Caravan Tours is one of our top clients and they choose our facilities due to the quality levels of our services and products. Reason why we are also the preferred location for many international delegations that visit Costa Rica. Thank you, Ramon More

gkincaid

Cambridge, Massachusetts

105 reviews

Reviews in 18 cities

22 helpful votes

“Nice hotel, gorgeous event space”

We stayed at the Real InterContinental for three nights in conjunction with an event that we hosted in their conference space. I was very impressed by the front desk service and hotel staff. My room was clean and very comfortable (super cozy bed), with nice bathroom amenities. The pool was gorgeous, definitely the highlight of the hotel! The bar was... More

Dear gkincaid, I am extremely sorry I was not able to completely turn around your experience in our Hotel. Rest assure we do our best to coordinate the convention center construction along with all the different events we hold in the Hotel in order to have the minimum possible disturbance for our guests. Thank you once again for booking your... More

dougaldawn

Contributor

12 reviews

“Spoilt by niggles....”

Reviewed 15 May 2013

Not sure if it claims/aspires to be a 5-star by international standards - certainly the price is way up there - but there are one or two areas where it doesn't quite make it. Great staff and very good food (particularly the breakfast buffet but: - the advertised 'purified' water in the bathroom is so heavily chlorinated as to be... More

Dear Dougaldawn, we are extremely sorry about the different opportunities you encountered during your stay, be advised that InterContinental Hotels & Resorts is in the process of relaunching our loyalty programs in order to have complementary internet services for our VIP guests like you. We are aware of the malfunctioning of the ice machine and it has been already addressed.... More

Victoria S

Newcastle upon Tyne, United Kingdom

11 reviews

26 helpful votes

“Lovely hotel, helpful staff, great food- shame about President!”

I stayed at the Intercontinental for just over 2 weeks in April/May and overall had a very pleasant stay. The only reason I have marked them down a star, is that my stay collided with a visit from the President of the USA, which basically resulted in us getting "locked in" for certain periods of time- and unable to use... More

Dear Victoria S, I do appreciate your loyalty to our Hotel Services and Staff, I personally apologized that your stay was damage by the International Delegation we had while you were here. Rest assure we did our best to minimize guest impact however there were situations out of control. Looking forward to welcome you back, Ramon More

1-10 of 295 reviews

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Real InterContinental Hotel & Club Tower Costa Rica Reviews, Escazu

Real InterContinental Hotel & Club Tower Costa Rica

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