We booked this portion of our trip through Visa points, which was part of the reason we ran into the problems we did (there was some confusion with vouchers, which eventually got worked out) however, I had to repeatedly ask the woman at the front desk to calm down (after I had arrived after travelling for more than 10 hours...)as... more

I liked this hotel although I don't know why. The bedspreads were old and mismatched, the curtain was torn and the room didn't have enough lighting. But it was clean, quiet, the staff was good, and the food was good and reasonably priced. more

How wonderous it is to enjoy the exquisit natural wonders of Costa Rica! That's a "given". Another "given" is the beauty of the Occidental Grand Papagayo, which is a man-made edifice errected in such a way as to blend into the natural landscape, and -if it's possible- to enhance it. But with out the service, the spirit, the kindness, of... more

After staying in the beautiful Occidental Gran Papagayo in Guanacaste, we booked a room at their other property, the Torremolinos in San Jose. What a dissapointment. The hotel is dated and worn. The shower stall doors were of the cheapest quality, difficult to open and in need of replacement. The closet in the room smelled terribly musty. It's on a... more

My husband and I stayed at the Occidental Torremolinos at the beginning and end of our trip to Costa Rica. We loved the hotel!! The staff was the best. The staff was always willing to help us...Katarina, Lilliana and Dennis went beyond the call of duty to make our stay enjoyable. The rooms were clean. The only thing that we... more

We stayed at the Torremolinos at the beginning and end of our vacation in Costa Rica. We had no major complaints with the hotel. The rooms were average and showing their age but were clean and comfortable. The staff was friendly and helpful. The location of the hotel is its best advantage. It is close the park, the airport and... more

Not bad location. I stayed there for two nights but I was stolen when my bag was in the locker of the hotel. The hotel didn't take any responsanbility at all altough they recognize that somebody opened our bag. No customer service at all and no help either. more

We spent two days in San Jose and generally liked the Occidental Torremolinos. The staff was very nice and the breakfasts were also good. The hotel has a nice pool and restaurant. The rooms were on the small side and the hotel was a little dated, but it is overall a nice place to stay. It was very clean and... more

I was on a humanitarian trip with my high school in March of 2004, and for six nights we stayed at the Torremolinos. It was an awesome hotel! Such a beautiful place! The rooms are great, and I loved the outdoor/indoor corridors! It's in a great location as well. Often we students would be on our own for meals, and... more