Wyndham San Jose Herradura 4* (Costa Rica) - Hotel Reviews

Also Known As:: Ramada Plaza Herradura Hotel San Jose Metro; Ramada Plaza Herradura Hotel; Ramada San Antonio De Belen; Ramada San Jose; San Jose Ramada; Plaza Herradura San Jose Ramada

Address: Autopista General Canas & San Antonio de Belen crossing, San Jose 71880-1000, Costa Rica

Phone Number:

Region: Costa Rica > Province of San Jose > San Jose Metro > San Jose

Amenities:

Business Centre Fitness Centre Free High-Speed Internet Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access

Hotel Style:

#6 Luxury Hotels in San Jose

#15 Family Hotels in San Jose

Price Range: £

Hotel Class:4 star (4*)

Official Description (provided by the hotel):: Offering refined casual luxury in a relaxing setting, The Wyndham San José – Herradura is a full-service 4 star resort, standing apart from the rest of San Jose Costa Rica hotels. Just 5 miles away from Juan Santamaria International Airport (SJO), and 15 minutes away from San Jose downtown, the Wyndham San José – Herradura’s location is idyllic for both business and leisure travelers.A true tropical experience coupled with Costa Rican charm, our hotel features 229 guestrooms and suites, with private terraces overlooking exotic floral gardens. As a guest, take pleasure in the hotel’s free airport shuttle service and access to Cariari Country Club’s Golf Course and Tennis Courts—just a few of the many guest perks distinguishing Wyndham San José – Herradura from the rest of San Jose airport hotels.Our open corridor hotel has 3 sparkling outdoor pools and Jacuzzis, 3 restaurants, one fashionable bar and onsite Casino. Hosting the largest convention center in the country, we enhance various occasions ranging from business seminars to spectacular weddings.With an ambiance of tranquility, the Wyndham San José – Herradura is nestled in the heart of Central Valley, overlooking a breathtaking backdrop of beautiful mountains and lush tropical gardens. With a staff committed to daily incomparable service, we encourage you to kickback and relax. Stay at the Wyndham San José – Herradura and let your worldly worries slip away, all while sitting in the breeze under a palm tree. ... more less

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nakemiiin

Helsinki, Finland

Senior Reviewer

7 reviews

3 hotel reviews

Reviews in 5 cities

“Merely average”

Reviewed 12 June 2013 NEW

I stayed there for a business trip and my impression is merely average. The staff was very friendly and helpful, breakfast buffet was great with lots of options, and the location only 10 minutes away from the airport is definitely a great advantage. Having said that, I have to agree with some of reviews that the rooms and common areas... More

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808surf

Surfers Paradise, Australia

Senior Contributor

45 reviews

42 hotel reviews

Reviews in 33 cities

139 helpful votes

“not too bad but........”

was surprised how great the stay was. i stayed for business and was upgraded to a junoir suite and loved it. shame i was alone and on business. however i think the policy of no outside guests in the hotel is a bit strict! i had a friend staying at another hotel next door attending the same conference, come visit... More

bling69

Los Angeles, California

26 reviews

10 hotel reviews

Reviews in 14 cities

8 helpful votes

“Disappointing”

Reviewed 4 June 2013

I agree with previous reviewer’s comments this hotel is not up to Wyndham standards. Photos do not match reality.It is located in an industrial area, relatively close to the airport. Whilst we were here the main swimming pool area was closed for construction, so a very limited sun area. The dinner buffet is poor, not worth $22 This is coffee... More

Dear Guest, Your comments are very well appreciated. We have taken inmediate action and solved all the issues at hand. The food & beverage manager has improved the variety and quiality of our menus. Also, the cofee is being brewed more frecuently in order to keep it fresh and hot. The house keeping department has been advise to review the... More

Andrea_mace

Sydney, Canada

Reviewer

5 reviews

4 hotel reviews

Reviews in 4 cities

4 helpful votes

“Very misleading service”

Reviewed 2 June 2013

I stayed at this hotel for one night at the start of my trip to Costa Rica and for three nights at the end of the two weeks but I was in different rooms on each occasion as they were booked separately. 1st experience The staff was very friendly and accommodating and helped me to my room. While everything in... More

Dear Guest, We are very sorry about this incident and all the troubles you went through. The operations manager has been advise about your complain to make sure that this does not happen to our guests in the future. We think is important to mention that our swimming pool was just renovated so we hope you will be able to... More

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MasonOrion

Fairhope, Alabama

Top Contributor

84 reviews

15 hotel reviews

Reviews in 26 cities

30 helpful votes

“Below Standard for Wyndham”

Reviewed 23 May 2013

Stayed here for a business trip in April 2013. A word of warning.....There are NO early check-in's here. The first room I received had a filthy comforter, the shower didn't work, and the bathroom was dirty. I travel to countries much worse than Costa Rica and this was one of the most shameful rooms I'd ever seen. I can't believe... More

Was this review helpful? Yes 1

Dear Guest, Apologies for the inconvenience. Allow me to clarify a few points: - Early check in can only be done based on availability and this is a standard for every hotel. Our check in time is at 2PM. The hotel provides a luggage storage service if needed. - We are aware that you were upgraded to a better room... More

slr_7

Thousand Oaks, California

91 reviews

49 hotel reviews

Reviews in 56 cities

84 helpful votes

“Good location near airport...lovely property”

Reviewed 17 May 2013

We stayed here one nigh, prior to an early morning flight home. Really lovely modern hotel. Definitely up to USA standards. Rooms were excellent, clean and very spacious. There is even a casino off the lobby area. Would stay her again if in the area. We had a great dinner buffet, but the bagged breakfast was mediocre.

See 2 more reviews by slr_7 for San Jose

Dear Guest, I am glad to hear your comments. It is always a pleasure to hear that our guests enjoy our environmentaly friendly hotel and all its amenities. Our bagged breakfast includes a fruit, yourgurt, juice, sandwich so we apprecite your suggestions in order to serve you better in the future. Looking forward to seeing you soon. Regards, More

Thompson_Leclerc

Quebec City, Canada

9 reviews

8 hotel reviews

Reviews in 8 cities

“Has been a fancy hotel”

Reviewed 7 May 2013

Surprised that Wyndham was not offering more quality in San Jose. Pool water was not inviting, no ice cube machine on the floors, no vending machine. Rooms need to be renovated. Excellent breakfast but dinner buffet just okay, not much.

Dear Guest, Thank you very much for your commets. Previously our hotel had ice machines, however during the renovations it was decided that they should all be replaced. Therofe, the older machines were removed and we are negotiating for new models for the entire hotel. With regard to your comment about the swimming pool, guests usually seem to enjoy the... More

jsdive

KlamathFalls, OR

75 reviews

44 hotel reviews

Reviews in 42 cities

41 helpful votes

“Not up the the high standards of Wyndham”

Reviewed 1 May 2013

When I think of Wyndham I think of impeccable luxury. This misses that standard by a long shot. Our room was old, and looked out on the roof of a manufacturing building of some sort. While this may be the best option near the airport you might want to keep looking, since there are other options closer to the airport... More

Dear Guest, Thank you for your feedback about your stay. Our on going renovations are aimed at insuring that all our rooms are comfortable and modernized as soon as possible. Of course, this is not a rapid process but we are definitely making progress and all our rooms will soon be up to par. I am glad you enjoyed the... More

Verley M

Saint Cloud, Minnesota

2 reviews

Reviews in 2 cities

1 helpful vote

“Pretty good”

Reviewed 25 April 2013

The hotel is nice but make sure you stay in the tower, it's newer and the rooms are nicer. The buffet is decent but not worth the $22. There is a Hard Rock Cafe being built across the parking lot so there was construction noise but I can't blame the hotel for that. Within a few blocks there is a... More

Dear Guest, We appreciate you feedback about your expercience in our hotel. We are glad you had such a great stay. As you could see our location is very good even if you are travel for business or leisure as well. We have renovated our guestrooms so all of them will be updated very soon. Also, our Hard Rock Café... More

Valerie K

Burley, Idaho

“Group Stay-Not a great experience!”

Reviewed 16 April 2013

My bank travel club used this hotel for the first and last night of a Globus tour and I found this property to be a disappointment both times. We arrived our first night tired (6 pm) and hungry to find limited items left available on the buffet and a less than gracious wait staff. Our last night check in was... More

Dear Valerie, Your comments are very important to us. Globus Groups are our most valued accounts, therefore, we are doing to take into consideration all your remarks and take immediate action in order to keep serving you in the future. Please accept our appoligies. We would like to make sure that every department involved will follow up. Please allow me... More

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Wyndham San Jose Herradura Hotel Reviews

Wyndham San Jose Herradura

249 reviews from our community

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