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BEST WESTERN Country Lane Inn Motel Reviews, Juneau

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BEST WESTERN Country Lane Inn

9300 Glacier Highway, Juneau, AK 99801-9315
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BEST WESTERN Country Lane Inn
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Ranked #2 of 16 hotels in Juneau
4.0 of 5 stars 96 Reviews
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96 reviews from our community

    Trip type
Traveller rating
    40
    37
    13
    4
    2
Date Rating
Mumbai (Bombay), India
Top Contributor
57 reviews 57 reviews
15 hotel reviews
Reviews in 31 cities Reviews in 31 cities
38 helpful votes 38 helpful votes
“A nice Hotel near airport”
4 of 5 stars Reviewed 24 May 2013 NEW via mobile

This is a nice hotel located very close to the airport and few miles from the famous Mendalhal glacier. However for tourists, the downtown from where most tours originate, is quite far. Unless you have your own means of travel, one has to depend on hotel shuttle service. The bed is cozy but a bit small for two to share.... More

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See 3 more reviews by vrvaid for Juneau
Juneau, Alaska
2 reviews
“Friendly and comfortable, helping to make my business trip more productive.”
5 of 5 stars Reviewed 13 May 2013 via mobile

After many years of business travel, the hospitality, service & accommodations are the next best thing to being at home. The Juneau Alaska Best Western Country Lane Inn makes my business travel one less thing to stress over and let's me concentrate on my work, while giving me a relaxing place to settle in at the end of the day.

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Sonja C, Customer Service Mgr. at BEST WESTERN Country Lane Inn, responded to this review
14 May 2013

Thank you for your kind remarks about our staff, service and accommodations. Excellent customer service is something we strive for. It is nice to hear that our staff is succeeding. Thank you again for your comments and we look forward to your next visit. More

Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Very nice hotel for great price”
5 of 5 stars Reviewed 7 May 2013 via mobile

This hotel was very nice. It was clean and comfortable and the people were very nice. It was close to the airport but we did not hear any airport noise. If you have heavy luggage you may ask for a ground floor because there is no elevator but other than that there are no complaints.

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Sonja C, Customer Service Mgr. at BEST WESTERN Country Lane Inn, responded to this review
8 May 2013

Thank you for taking the time to review our hotel, the Best Western Country Lane Inn. We appreciate your comments regarding the staff and accommodations. Our goal is to consistently provide you with outstanding service each and every visit. Thank you again for your review and we look forward to seeing you in the future. More

Ketchikan, Alaska
2 reviews
“Excellent service”
5 of 5 stars Reviewed 29 April 2013

I have been staying at the Best Western Country Lane in Juneau on all of my trips to Juneau for the past two years. Rooms are clean, staff are outstanding in their customer service. I have never had people go so far out of their way to make me feel so welcome. In my job, sometimes we work a lot... More

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Sonja C, Customer Service Mgr. at BEST WESTERN Country Lane Inn, responded to this review
1 May 2013

Thank you for your kind remarks about our hotel, the Best Western Country Lane Inn. We highly value your feedback concerning the service and accommodations at our property. We sincerely appreciate your kind comments about our staff. Seeing comments such as yours is very rewarding and motivating to everyone involved. Thank you again for your review, and we look forward... More

Carson City, Nevada
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“My experience was good”
4 of 5 stars Reviewed 28 April 2013

My experience - two nights - was good. Room was clean, and the breakfast was very good - many choices. The room wasn't real large, but it was big enough, with 2 queen beds. It's near the airport, but not in the flight path, so airplane noise wasn't an issue. it's a 15-minute drive into downtown, but I found very... More

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Sonja C, Customer Service Mgr. at BEST WESTERN Country Lane Inn, responded to this review
1 May 2013

Thank you for your honest review of our hotel, the Best Western Country Lane Inn. We are pleased the staff, service and accommodations at the Country Lane Inn were able to fit your needs for this particular trip and leave you with a positive impression. Thank you again for your review, and we look forward to seeing you on future... More

Wasilla, Alaska
1 review
“Quiet & Convenient”
5 of 5 stars Reviewed 17 April 2013

I stayed at the Country Lane Inn recently and wanted to highly recommend it. The rooms were nice and location was very convenient for me. I slept great, the bed was comfortable and the room was quiet. Staff was polite and attentive. I would recommend staying here for travelers.

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Sonja C, Customer Service Mgr. at BEST WESTERN Country Lane Inn, responded to this review
18 April 2013

Thank you for taking the time to review our property, the Best Western Country Lane Inn. We appreciate your comments regarding our staff, service and accommodations. Thank you again for your review, and we look forward to your next visit. More

St George, UT
1 review
“Excellant Place to Stay in Juneau”
5 of 5 stars Reviewed 9 April 2013

I stayed here in January and absolutely loved it. The staff was very friendly and courteous. We were checked in quickly and the room was clean and cozy. It snowed a lot while we were there and the staff was quick to make sure the roads and sidewalks all around the hotel were salted and cleared. We will definitely be... More

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Sonja C, Customer Service Mgr. at BEST WESTERN Country Lane Inn, responded to this review
10 April 2013

Thank you for your kind review of our property, the Best Western Country Lane Inn. We are pleased the staff, service and accommodations at the Country Lane Inn were able to fit your needs for this particular trip and leave you with a positive impression. Thank you again for your review, and we look forward to seeing you on future... More

Petersburg
1 review
“My Experience Staying at Country Lane Inn”
5 of 5 stars Reviewed 31 March 2013

My wife and I stay here virtually every time we come to Juneau, which is several times a year. The rooms are always clean and warm. If we travel by ferry they will pick us up from the ferry and bring us back to the ferry when we leave at no extra charge. Have never had an issue with the... More

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Sonja C, Customer Service Mgr. at BEST WESTERN Country Lane Inn, responded to this review
1 April 2013

Thank you for taking the time to review our hotel, the Best Western Country Lane Inn. I want to let you know how much we appreciate and value your feedback. Our goal is to consistently provide you with excellent service and accommodations. Thank you again for your review, and we look forward to seeing you on future visits. More

Ketchikan, Alaska
1 review
1 helpful vote 1 helpful vote
“Staff is outstanding”
5 of 5 stars Reviewed 30 March 2013

I arrived on a 4:30 am ferry...my reservation did not start until that evening, but within an hour of the housekeeping staff's work day beginning, there was a room ready for me to check in. I appreciated this so much because I had an important meeting in the afternoon, and the early check in gave me a chance to take... More

Was this review helpful? Yes 1
Sonja C, Customer Service Mgr. at BEST WESTERN Country Lane Inn, responded to this review
1 April 2013

Thank you for your kind review of our property, the Best Western Country Lane Inn. With the Alaska Marine Highway ferries arriving at all hours, we try to accommodate our guests as quickly and efficiently as possible. We are pleased the staff, service and accommodations at the Country Lane Inn were able to fit your needs for this particular trip.... More

1 review
“Feels like home”
5 of 5 stars Reviewed 27 March 2013

We stayed at Country Inn the last time we were in Juneau. We had prearranged pick up with the shuttle service and they were at the airport when we arrived. The hotel room was very clean and had enough space for us. The breakfast was very good and was always fresh. The staff was very friendly and accommodating too. I... More

Was this review helpful? Yes
Sonja C, Customer Service Mgr. at BEST WESTERN Country Lane Inn, responded to this review
28 March 2013

Thank you for taking the time to review our property, the Best Western Country lane Inn. Your comments on our staff and service were appreciated. Our goal is to consistently provide you with a clean room, friendly staff and a hardy breakfast to begin your day. It is always gratifying to know that we were successful. Thank you again for... More

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Additional Information about BEST WESTERN Country Lane Inn

Also Known As:
Best Western Juneau
Juneau Best Western
Address: 9300 Glacier Highway, Juneau, AK 99801-9315
Phone Number:
Region: United States > Alaska > Juneau
Amenities:
Business Centre Free Breakfast Free High-Speed Internet Free Parking Kitchenette Room Service Shuttle Bus service Wheelchair access
Hotel Style:
#1 Family Hotels in Juneau
#2 Business Hotels in Juneau
Price Range: ££
Reservation Options:
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BEST WESTERN Country Lane Inn
9300 Glacier Highway
Juneau, AK 99801-9315
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