We stayed at the Gilmore prior to setting out on a small boat trip from Ketchikan. We were exhausted after a long day of travel, and even though it was after hours, the hotel sent taxis to meet us at the ferry landing at no charge to us. The hotel is historic and might not be as fancy as some... more

The staff was friendly, but the rooms were very old and loud. They say that it is updated but they did not do a good job on that. The heaters are the loudest ones ever, when they come on the pipes creak and it is loud enough to wake me up at night, and I am not a light sleeper.... more

Newly refurbished??? when? in 1975? we thought this place was a dump. The room was tiny and even the lobby and communal areas looked shabby and frankly a bit grubby. We ate in the restaurant (Annabels) on one night and weren't impressed with that either. We agree with another Tripadvisor reviewer who mentioned the unfriendly staff. The receptionist was particularly... more

Stayed at the Gilmore on the way to Wrangell Is. for a few days. Stairs, stairs, stairs & lot’s of em’. If you have luggage I hope your in shape no bell hop here. The lack of an elevator is a factor. Front desk was just ok, not very friendly, un-Alaskan in my opinion. Not bad, but not very helpful... more

Family run. Friendly staff. The shuttle driver is one of the owners. Very clean. They vacuumed and dusted every day while we were there--even the banisters and pictures. We were the only hotel guests who ate breakfast. (Most didn't get up before 9 a.m.) But the hotel spread out the whole deal every day--different cereals, bagels, yogurt, cream cheese, muffins,... more

I travel to Ketchikan all the time. This is where I stay. It has the most convenient location. Yes, the rooms are small and, yes, no elevator is an issue. Cannot deny that. But, it is the right room at the right price. Those that do not like the Gilmore have not had the experience of staying somewhere else in... more

Very disappointing stay. We reserved for 3 nights at a 'special winter rate' advertised on their website, which they say they would not honor as the website was being changed the next day (it never was). We did get a discounted rate but were put in what I'm sure was the smallest room possible. Hard to get to the other... more

The Gilmore is a beautiful OLD hotel right in downtown Ketchikan. The Gilmore offers a shuttle van and is home to Annabell's Restaurant (beautiful atmosphere & great food), but the hotel itself has small rooms, best to upgrade and go for the view, or you will be looking at the wall of the building next door. Hotel staff very friendly... more

Stayed a Sunday night and a Saturday night 1 week later in August 2004. Both nights, there was constant LOUD music and shouting/screaming until 3 am from the Totem & Sourdough Bars just below and on the corners. The rooms are fine, the location is perfect, and Annabelle's Restaurant and the shuttle service are great, but with the noise you... more