We were picked up at the ferry by Lee even though we could have walked. Was only a half block away but we would have had to drag suitcases. Lee also took us to pick up and drop off rental car and took us to the airport. Lee and Sammy were very friendly with answers to all the questions you might ask. Our room was clean, the bed was wonderful. Also have a sitting room for guests with a TV where we spent one evening talking with other guests. They have a large kitchen where they cook breakfast and this is always open to guests to make a cup of tea or do whatever. For breakfast one morning we had coffee, juice, fruit, eggs, has browns, toast and a sausage casserole that was out of this world. It was a great experience, our best bed and breakfast in Alaska. I would recommend it to anyone withouot a second thought. more