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Taj Residency Ernakulam


Hotel class 4.5 of 5
Marine Drive, Ernakulam 682 011, India
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Reviews you can trust

94% Recommend
4.5 of 5 stars 57 reviews
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By trip type
All (57)
[ Date ] [ Rating ]
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3 of 5 stars
Mumbai
20 Dec 2009 | Trip type: Family New

Located in a crowded area of the city, decent rooms and amenities.. Food was not all that great.. View & scenery were good.. Good enough option as a base in the heart of the city more

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3 of 5 stars
kerala
3 Dec 2009 | Trip type: Couples

Taj Residency,Marine Drive Cochin,Kerala A hotel with water frontage. Nice view. Heavy traffic,unresponsible staff are a problem, Food is good,stay is good,house keeping is not up to the mark.reception also good. Cafeteria staff not so welcoming. Overall...it is a place to stay if u need to go into the city more

Loved it
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5 of 5 stars
New Delhi
12 Nov 2009 | Trip type: Business, Solo travel

everything about this place was excellent. it is perhaps the nicest Taj property that I have visited. They have a very nice all seasons cafe inside, and an open restaurant. the staff goes the extra 100 years to make you comfortable. Food / sea food / south Indian food - all "A PLUS" I loved it. more

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4 of 5 stars
Priors Marston
21 Oct 2009 | Trip type: Couples

Average hotel room but with nice view of harbour. Staff were very helpful and attentive generally although a bar was a bit noisy and the service on the slow side The food in the specialist restaurant was good but in the genral restaurant while well presented and the service good the rebranding has resulted in virtually standard menu in al... more

Management response from
Ajit Kumar, Manager

Thankyou for your valuable feedback.Every feedback received gives us an oppurtunity to work towards excellence & hence improving our service standards.

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3 of 5 stars
Dubai
22 Sep 2009 | Trip type: Business

The hotel is now known as the Gateway. Situated on Marine Drive it is pretty much in the centre of the city. It is not a luxury hotel (3 star) and that is what you get. It is clean and gets by. The food in the sunlit restaurant on the ground floor is just about okay- it could get better.... more

Management response from
Ajit Kumar, Manager

Thankyou so much for your valuable feedback.We have noted your feedback & lets assure you that we are working towards every feedback to ensure that we constantly improve on our service & service standards.

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4 of 5 stars
Hessle , East Yorks
6 Sep 2009 | Trip type: Family
1
person found this review helpful

I booked this hotel on account of the location near major sights of Cochin as also the reasonable tariff... I should say I wasnt disappointed.. The staff at reception, and the housekeepers etc.. are constantly on their toes to ensure customers are treated well. The hotel is right on the Marine Drive, and it is nice to walk here in... more

Management response from
Ajit Kumar, Manager

Thankyou so much for the valuable feedback.Every feedback that we receive is actually a motivation for us to ensure that we improve upon our service in every aspect of our guest expectations thereby giving excellent service to all our guests.

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4 of 5 stars
New Delhi, India
3 Sep 2009 | Trip type: Business, Solo travel
1
person found this review helpful

Taj hotel, now called The Gateway hotel is located on teh busy marine drive. It offers good accommodation of a standard you would expect from the Taj. Overall experience was very positive. They could improve their gym and the pool. more

Management response from
Ajit Kumar, Manager

Thankyou so much for your valuable feedback.Let me share with you that we are planning a renovation of our gym the arrangements which we have currently is only a make shift arrangement.

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5 of 5 stars
Chennai
10 Jun 2009 | Trip type: Solo travel
2
people found this review helpful

The hotel is recently renovated and done up really well with dvd players and home theatre systems in the room. Its a great value for money... will surely stay there in future also more

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5 of 5 stars
chennai
9 Jun 2009 | Trip type: Business
1
person found this review helpful

This is now 'THe Gateway hotel, Ernakulam" Amazing property. I was booked into the regular single room but was upgraded into the seaview room with no hassles at all . The view from the room was great . Infact I was escorted for breakfast while the room transfer was done . Loved the seafacing restaurent as well, and the ambience... more

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5 of 5 stars
Chennai
8 Jun 2009 | Trip type: Business
1
person found this review helpful

I had a great time at this extravagant hotel. I had to go to Kochi on a business trip and my agent had booked me into Taj Residency. I have no regrets about my stay at the hotel. The rooms are designed intricately and with great care. The most exciting thing about my stay here is the view from my... more

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Taj Residency Ernakulam Also Known As

  • Taj Residency Ernakulam Kochi
  • Taj Residency Ernakulam Hotel Kochi
Address: Marine Drive, Ernakulam 682 011, India