everything about this place was excellent. it is perhaps the nicest Taj property that I have visited. They have a very nice all seasons cafe inside, and an open restaurant. the staff goes the extra 100 years to make you comfortable. Food / sea food / south Indian food - all "A PLUS" I loved it. more

Average hotel room but with nice view of harbour. Staff were very helpful and attentive generally although a bar was a bit noisy and the service on the slow side The food in the specialist restaurant was good but in the genral restaurant while well presented and the service good the rebranding has resulted in virtually standard menu in al... more

The hotel is now known as the Gateway. Situated on Marine Drive it is pretty much in the centre of the city. It is not a luxury hotel (3 star) and that is what you get. It is clean and gets by. The food in the sunlit restaurant on the ground floor is just about okay- it could get better.... more

I booked this hotel on account of the location near major sights of Cochin as also the reasonable tariff... I should say I wasnt disappointed.. The staff at reception, and the housekeepers etc.. are constantly on their toes to ensure customers are treated well. The hotel is right on the Marine Drive, and it is nice to walk here in... more

Taj hotel, now called The Gateway hotel is located on teh busy marine drive. It offers good accommodation of a standard you would expect from the Taj. Overall experience was very positive. They could improve their gym and the pool. more

The hotel is recently renovated and done up really well with dvd players and home theatre systems in the room. Its a great value for money... will surely stay there in future also more

This is now 'THe Gateway hotel, Ernakulam" Amazing property. I was booked into the regular single room but was upgraded into the seaview room with no hassles at all . The view from the room was great . Infact I was escorted for breakfast while the room transfer was done . Loved the seafacing restaurent as well, and the ambience... more

I had a great time at this extravagant hotel. I had to go to Kochi on a business trip and my agent had booked me into Taj Residency. I have no regrets about my stay at the hotel. The rooms are designed intricately and with great care. The most exciting thing about my stay here is the view from my... more

With the Taj group you can count on a certain standard and the Gateway Hotel in Ernakulam, former called the Taj Residency, is no exception. They upgraded us to a Sea view suite so we had a stunning view of the harbour with the ships going in and out. The suite also had the advantage that there was a sitting... more