Victoria Sapa Resort and Spa 4* (Vietnam) - Hotel Reviews

Also Known As:: Victoria Sapa Hotel; Victoria Sapa Hotel Sapa; Victoria Hotel Sapa; Sapa Victoria Hotel

Address: Xuan Vien Str., Sapa Dist., | Laocai Province, Sapa 84, Vietnam

Phone Number:

Region: Vietnam > Lao Cai Province > Sapa

Amenities:

Bar/Lounge Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Children Activities Pets Allowed Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access

Hotel Style:

#3 Family Hotels in Sapa

#4 Romantic Hotels in Sapa

Price Range: ££

Hotel Class:4 star (4*)

Official Description (provided by the hotel):: Victoria Sapa Resort and Spa is unique 4 star with international standard, is located in one of the most beautiful and unspoiled locations of Northern Vietnam, (1,600 m), 380 km Northwest of Hanoi, among the highest peak Fan Si Pan (3,143 m), 38 km from Chinese border and 34 km from Lao Cai railway station. The Victoria Sapa Hotel is reachable by Victoria Express Train, which departs 6 times a week from Hanoi to Lao Cai and Laocai to Hanoi. ... more less

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388 reviews from our community

See which rooms travellers prefer - 34 traveller tips

Billitchyfeet

Ottawa, Canada

Top Contributor

67 reviews

23 hotel reviews

Reviews in 36 cities

18 helpful votes

“A peaceful mountain resort.”

Reviewed 14 May 2013 NEW

Arriving in March to find a fire blazing in the lobby fireplace was a bit of a surprise after the heat of Hanoi! It is typical of the little touches that make this remote resort so memorable: a tribal costume display in the lobby; madeleines, macarons and almond croissants at breakfast; caged rabbits to amuse the children; bathroom heaters, etc..... More

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Dear Billitchyfeet, We appreciate reading your constructive review. We are satisfied to see that we served you as you desired. Indeed, the Victoria Sapa Resort & Spa is designed as a chalet using local touched to décor the interiors, which match the environment. Because we want all our guests to enjoy, we pay special attention to everyone we host! The... More

OJillers

Toronto, Canada

Contributor

15 reviews

15 hotel reviews

Reviews in 15 cities

4 helpful votes

“Paradise”

Reviewed 11 May 2013

We were so pleased with our stay here. There are cheaper places closer to town but I think they are probably very noisy. I loved the peace and tranquility of being "up the hill" Breakfast was great and staff was so friendly. A bonus in that we arrived from the train (horrible trip) AND OUR ROOM WAS READY AT 8... More

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Dear OJillers, Thank you for rating us 5 stars in all categories! What we offer, is an upscale service, so, we always do our best to satisfy your expectation by having the Spa open for you and by serving an extensive breakfast… At some period, the room cannot be available early morning, so we recommend or to pre-book the early... More

HRHSoraya

Ho Chi Minh City, Vietnam

58 reviews

9 hotel reviews

Reviews in 14 cities

39 helpful votes

“"luxury for Sapa "”

I was not going to write a review ,but then I decided I owe the fabulous compliments to the Mangement ,Executive Chef and Staff. Perhaps my expectations were high since a basic room costs 179 us (expensive by Vietnamese standards ) Arriving after a very long 10 hr claustrophobic ,rough train ride on the Victoria Express ,which is just an... More

Dear HRHSoraya, Thank you for your constructive review. Reading some critics, we feel more like a 4 star review in terms of service and quality of products. The points on the staff and management are really nice to read and we feel like we perform our duty. Regarding the bathrooms, please note that it will be under renovation within 2013/2014... More

eightiesgirl66

Sydney

13 reviews

7 hotel reviews

Reviews in 6 cities

5 helpful votes

“huge room and great breakfast”

Reviewed 7 May 2013

We stayed 2 nights at this hotel. We had a huge family room with a king and 3 singles. We had a verandah that looked over the town and lake with the mountains in the background. The breakfast was fantastic with a wide range of continental and omelettes and eggs cooked to order. Freshly squeezed juice was a delightful bonus.... More

Dear eightiesgirl66, We highly appreciate to read your review and thank you for rating us 5 stars. It is good to see that you had a great time with us staying in the Family Studio of 50 square meters, and in our Restaurant! For a great experience in the Alps of the Tonkin, Victoria Vietnam Group has designed a series... More

click11

west australia

Senior Contributor

35 reviews

17 hotel reviews

Reviews in 17 cities

“Unexpected lodge resort feel”

Reviewed 2 May 2013

I felt as though this beautiful hotel would also sit perfectly in a snow covered village. It has that earthy warm feel. And it did sit perfectly on top of a hill with great some views of the mountains. A very beautifully maintained hotel with impeccable gardens. A short walk to the center of the town and markets. We enjoyed... More

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Dear click11, Thank you very much for your valuable review. Our Chef in happy to read your comments regarding the breakfast and pastries. We invite our guests to also enjoy a meal in our Tavan Restaurant, where our French Chef would be happy to cook for you his signature dish, the Sapa Trout Filet. The Spa offers a large variety... More

REO-LTL

Vancouver, Canada

38 reviews

Reviews in 12 cities

21 helpful votes

“Classic Hotel”

Reviewed 27 April 2013

This mountain hotel fits into the environment as a mountain retreat-type destination. Comfortable rooms, fireplaces in the lobby and lounge area. The breakfast is huge and safe to eat the fresh food for travellers. Good location to walk into town and try other restaurants. The restaurant is a perfect size for the breakfast but feels too empty for dinner. However... More

See 2 more reviews by REO-LTL for Sapa

Dear REO-LTL, Thank you for this very nice review. We are satisfied to read it and will continue to work on this direction. By coming at the Victoria Sapa Resort & Spa, you will receive all the services and be treated as you deserve. We want you to experience the Tonkin Mountains entirely. Through the comfort of the Hotel, and... More

MichFran

Hampshire UK

37 reviews

26 hotel reviews

Reviews in 30 cities

94 helpful votes

“Best hotel in Sapa, but.....”

Reviewed 26 April 2013

Our guide checked us in but our room was not ready and we were told to come back after lunch. No welcome drink or cold towel were offered to us. We had been travelling on the King Express from Hanoi and after the journey from Lao Cai and a visit to a rural market were feeling rather tired. After lunch... More

Dear MichFran, Thank you for sharing your experience on Tripadvisor. It is always positive for us to receive some feedback from guests, even after departure. We are sorry to hear that you didn’t received towel or tea upon check in, we will work on that issue. The check in time is actually 2 PM as check out time of previous... More

fatmanCanada

Canada

Senior Reviewer

8 reviews

6 hotel reviews

Reviews in 7 cities

7 helpful votes

“A must stay if in Sapa”

Reviewed 25 April 2013

This hotel is in a great location. The staff are efficient and helpful. The rooms are big and comfortable and the meals are delicious. The hotel will make travel arrangements and also arrange tours and guides. The train ride for guests from the hotel from Sapa to Hanoi was fine, but try and book in advance for a two berth... More

Dear fatmanCanada, Thank you for staying with us and rating us 5 star in all categories, it means that we succeed in our mission. Indeed, it is preferable to book in advance for the private cabin on board of the Victoria Express train. It is good to read that it was your “wonderful final stop” and we will be happy... More

applelady28

Hopland

4 hotel reviews

Reviews in 5 cities

9 helpful votes

“Fabulous Resort”

We spent 2 nights at this wonderful oasis in the mountain village area of Sa Pa Vietnam. The 8 hour overnight trainride from Hanoi to Sa Pa was not so great, but the time spent enjoying the luxuries of this resort after that train experience, was a welcome respite. All trains arriving at Lao Cai station, one hour's drive from... More

Dear applelady28, It is a great pleasure to read your review, and are happy to had you as guests. Thank you for your critics regarding staff, we really appreciate that. Indeed, Victoria Express Train offers an upscale service to its passengers through comfort, service, cleanness and security. It also has its private dining carriage equipped by a full kitchen and... More

AusinNam

Hanoi, Vietnam

5 hotel reviews

“Overpriced and Tired Looking”

Reviewed 22 April 2013 via mobile

My partner and I recently stayed at this hotel for a cost of over $200 AUD/night - albeit it was a Vietnamese long weekend so I believe the pricing was slightly higher than the average. However for that price I was expecting more. Firstly the bathroom was very tired looking with chips in the bathtub and a shower curtain that... More

Dear AusinNam, Thank you for your recent stay in Sapa. Regarding few feedbacks we receive from guests, we will renew bathrooms this year to respond to guests expectation. The Spa, where it is free to access to the pool, Sauna and Steam Bath, is heated. The pool is at a constant temperature of 28 degrees which allows guests to enjoy... More

1-10 of 388 reviews

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Victoria Sapa Resort and Spa Hotel Reviews

Victoria Sapa Resort and Spa

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