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Crowne Plaza San Marcos Golf Resort


Hotel class 3.5 of 5
One San Marcos Pl., Chandler, AZ 85225
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Reviews you can trust

54% Do not recommend
3.5 of 5 stars 73 reviews
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By trip type
All (73)
[ Date ] [ Rating ]
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5 of 5 stars
Gilbert
10 Nov 2009 | Trip type: Business

We had such a wonderful stay at this resort. The staff is so friendly. Especially the staff at the front desk. They really went above and beyond. The Prime rib dinner on Saturdays is something that you don’t want to miss!!! I would defiantly recommend this place to any one who is looking for an oasis in the desert! more

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5 of 5 stars
Newport, Rhode Island
19 Oct 2009 | Trip type: Business
0/1 found this review helpful

I recently stayed at the Crowne Plaza San Marcos Golf Resort this fall for a convention. The staff was very attentive and helpful with directions and restaurant suggestions and check in and check out were a breeze. The resort was very clean and my room was as well. I would recommend this resort over any in the area and would... more

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5 of 5 stars
knoxville, tn
14 Oct 2009 | Trip type: Couples
0/1 found this review helpful

When looking for a place to stay for a couple of days with my husband, I came across the Crowne Plaza San Marcos Resort. Having never been to the area, I chose to stay there based on the small amount of research I had done on the area and what I saw on their website. Let me just say that... more

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3 of 5 stars
Oregon
9 Oct 2009 | Trip type: Business, Solo travel

I stayed at this hotel for 2 nights last week and while the ambience and setting was beautiful, the issue for a business traveller was no wifi in the room and no mini bar in the room. While there was a wired internet it was difficult to sit on the desk all the time more

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1 of 5 stars
Chicago
25 Sep 2009 | Trip type: Business

I checked in at 10 pm and went to the desk. I was there for a conference and was impressed with the lobby, the desk agent was quick to get me to my room. I thought that was a good thing until I saw where my room was located, the end of the resort! I walked through a maze of... more

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3 of 5 stars
Arizona
30 Aug 2009 | Trip type: Solo travel

OK..The staff was friendly and tried to help, but here's the problem. The basic infrastructure is, well, old. I opted for a jr. suite. The suite was basically a big room with an alcove attached where the bed is situated. Even with the A/C pushed down, the alcove never cooled until maybe 2 a.m. The air just did not circulate.... more

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5 of 5 stars
Austin, TX
23 Jul 2009 | Trip type: Family

My family and I stayed at this hotel for the weekend. We were pleasantly surprised when we walked into the lobby to check in. The lobby was beautifully decorated and well maintained. The front desk staff were very friendly and helpful and made us feel welcome. When we got to our room we found it to be very comfortable, cozy... more

Management response from
Randy McCamman, Director of Revenue

We are very glad that you enjoyed your stay and we know that you have many choices when choosing a hotel. We definitely will share your response with the staff!

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2 of 5 stars
oceanside, ca
16 Jul 2009 | Trip type: Business, Solo travel

I was at the property for 2 nights. Like other reviewers, its not a resort. They charge you an unpublished nightly resort fee. I challenged the front desk and he could not tell me what the fee was for. He stammered and said internet... BS its supposed to be complementary. I originally was in a bigger room on the 3rd... more

Management response from
Randy McCamman, Director of Hotel Revenues

Please allow me this opportunity to apologize for the inconvenience you experienced during your stay at our hotel. I appreciate your taking the time to advise us of your dissatisfaction, which is the first step towards improvement of our services. The Crowne Plaza San Marcos Golf Resort is committed to providing our guests with the highest quality services and facilities....

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5 of 5 stars
Dallas
30 Jun 2009 | Trip type: Friends getaway
1/1 found this review helpful

Rooms at the Crowne Plaza were great size, very clean and comfortable. Amenities, like an on-site Starbucks and packet of goodies on the bed, were very nice. Location from 303 was perfect and made driving to and from easy. It's location from a Wal-Mart and another shopping center just south of it made it easy to drive over and do... more

Management response from
Randy McCamman, Director of Hotel Revenues

Thank you for your recent correspondence regarding the Crowne Plaza San Marcos Golf Resort. We appreciate you taking the time to make us aware of your delightful service experience during your recent stay. We are always pleased to receive praise and acknowledgment of such a positive nature. It is truly rewarding when a guest recognizes our staff’s efforts and takes...

NUNIE CASTRO
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5 of 5 stars
albuquerque
29 Jun 2009 | Trip type: Couples
1/1 found this review helpful

My husband and I stayed at your propery in May 2009 and because of Mr. Castro, we had such an enjoyable visit. The room we staying in was clean and very pretty. The staff checking us in was very helpful and answered all my questions. I have already recommended your property to others. Mr. Castro was very efficient and took... more

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Crowne Plaza San Marcos Golf Resort Also Known As

  • Crowne Plaza Chandler
  • Chandler Crowne Plaza
Address: One San Marcos Pl., Chandler, AZ 85225
Chandler hotels Crowne Plaza San Marcos Golf Resort
3.5/5.0
73