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Renaissance Glendale Hotel & Spa

4.0 of 5
9495 W Coyotes Blvd, Glendale, AZ 85305
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Renaissance Glendale Hotel & Spa
Ranked #6 of 14 hotels in Glendale
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158 reviews from our community

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Traveller rating
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    52
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Date Rating
Woodbridge, Virginia
Senior Contributor
27 reviews 27 reviews
10 hotel reviews
Reviews in 15 cities Reviews in 15 cities
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed 5 June 2013

We recently attended a conference in Phoenix and were very pleased with the hotel and the staff. The room was very clean and comfortable. We had several thousand people in the hotel and they went above and beyond. There is an Outlet mall in walking distance as well as several restaurants. We would definitely stay here again.

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RenGlenAZ, Manager at Renaissance Glendale Hotel & Spa, responded to this review
7 June 2013

Shani93, Thank you so much for your kind words in regards to your stay. We hope that you will make it back for the 2014 annual conference! More

Minnesota
Senior Contributor
23 reviews 23 reviews
11 hotel reviews
Reviews in 11 cities Reviews in 11 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 31 May 2013

Great hotel in a great location. An outlet mall one way (walking distance) - restaurants and nightly entertainment the other way (walking distance). Loved the location. The hotel is always hoping with people! All staff were friendly except one blond front desk person just always seemed like she was in a hurry to get rid of the people at the... More

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RenGlenAZ, Manager at Renaissance Glendale Hotel & Spa, responded to this review
3 June 2013

FamOf9,, Thank you for your comments on your recent stay with us. We are glad that you enjoyed your stay and hope that you will come stay with us again soon! More

Tucson, Arizona
Contributor
13 reviews 13 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 31 May 2013

We stayed here in May 2013 because of a concert we were seeing at Jobing.com Arena, which is literally next door. So convenience of a short walk made this hotel a given. It's the only hotel within walking distance so it is a busy place. The hotel itself is nice, updated and clean. Staff was friendly and seemed willing to... More

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See 2 more reviews by crews95 for Glendale
RenGlenAZ, Manager at Renaissance Glendale Hotel & Spa, responded to this review
3 June 2013

crews95 Thank you very much for your thurough review of our hotel! We appreciate all the feedback and will share this with all our departments here. We hope that you will come stay with us agian soon! More

TEXAS
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 28 May 2013 via mobile

Everything about this place is just lovely. The service was great, the mall next door is amazing, the rooms are beautiful. The only complaint I had is the business center in the hotel sucks. There are only two non functioning computers and two black and white printers that don't work well. For the level of everything else here, please upgrade... More

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RenGlenAZ, Manager at Renaissance Glendale Hotel & Spa, responded to this review
30 May 2013

TEXASXFILES Thank you so much for your comments in regards to your stay at the hotel. I have passed on all your positive feedback to our departments and will definitely look into the challenges with the computers in the business center. I know this is not a common practice to have these machines down, so for this we do appologize.... More

Lincoln, Nebraska, United States
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 14 May 2013

I stayed here while attending a conference that was being held at the hotel. It was such a pleasant stay that I wished I could be there longer! The hotel staff was friendly and welcoming upon my arrival. The lobby and check in area is gorgeous, with the marble floors and modern décor, fountains, seating areas and bar. My hotel... More

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RenGlenAZ, Manager at Renaissance Glendale Hotel & Spa, responded to this review
16 May 2013

MeLissa B, Thank you so much for your comments on your hotel stay! We are very fortunate to provide a quality product from our ownership and we are glad you received great service during your stay! I will definitely pass all your comments to every department to make sure they see all your comments. Thanks again for taking the time... More

Brooklyn, New York
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 29 April 2013

Stayed for five nights on business and also used their conference rooms. We had to shoot a video in one and it wasn't perfect for that purpose. They dealt with our weird requests like "Can you shut down the HVAC system here and do it now now now" fairly promptly and with a smile, even though they were confused by... More

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RenGlenAZ, Manager at Renaissance Glendale Hotel & Spa, responded to this review
1 May 2013

AJG312, Thank you for taking the time of responding on your stay wtih the hotel for five days. I will share your comments with the appropriate departments about all aspects of your stay and make sure that they are discussed in efforts to improve every aspect of our guests stay. We appreciate your feedback as this makes us better to... More

Barrie ON
Senior Contributor
39 reviews 39 reviews
9 hotel reviews
Reviews in 15 cities Reviews in 15 cities
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed 26 April 2013

Very clean professional hotel, no complaints at all. Close (walking distance) to Jobbing.com arena and the Cardinals Stadium. Several restaurants nearby, shopping including a large Cabela's and a Tanger outlet mall. Stayed for a conference, the catered food was very good and the management did listen and eased off on the A/C in the meeting rooms near the end. The... More

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RenGlenAZ, Manager at Renaissance Glendale Hotel & Spa, responded to this review
29 April 2013

CdnWineLover, Thank you for your comments in regards to your stay with the convention here at the hotel. I'm glad to hear that your had a nice stay and were able to experience some of the amentities of the hotel and area surroundings. I do apologize the Bike Night was a bit loud for you on Thursday. I know that... More

Atlanta, Georgia
Contributor
12 reviews 12 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 22 April 2013

Spent three nights for a conference. Room was spacious, clean, and overlooked the Arizona cardinals stadium. Big bathroom, fridge in the room, great TV, comfortable bed, couch, great work area, ample outlets around bed and work area for computers and charging. Coffee in room. Smelled clean. The staff was professional, friendly, and exactly what it should have been for such... More

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RenGlenAZ, Manager at Renaissance Glendale Hotel & Spa, responded to this review
23 April 2013

JayB Thank you so much for your feedback on your stay at the hotel. I'm glad you were able to stay at our hotel during your conference and expereince the amenities of the hotel but of the area surroundings. We hope that you will come back and stay with us soon. More

Goodyear, Arizona
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
3 of 5 stars Reviewed 15 April 2013

This is a newer 4 star hotel, near the Cardinal Stadium we stayed 3 nights. The pros were the restaurant was good, kids enjoyed the both pools inside and outside, had a volleyball pool set up (nice) and a ping pong table poolside. Cons...........rooms did not feel like a 4 star, they actually felt dated and in need of a... More

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RenGlenAZ, Manager at Renaissance Glendale Hotel & Spa, responded to this review
23 April 2013

rdjlss, Thank you for your comments on your stay with our hotel. I apologize that we did not meet up to your expectations for everything, but we do appreciate your feedback. I will be sending my Director of Housekeeping your concerns for the cleanliness of our rooms (will especially check on the 4th floor where you stayed). We just hope... More

Atlanta
Senior Contributor
27 reviews 27 reviews
15 hotel reviews
Reviews in 14 cities Reviews in 14 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 14 April 2013 via mobile

I was very pleased by my recent stay at the Renaissance. My room was large and very clean, and all of the staff I dealt with were very friendly and helpful. I had one or two minor maintenance issues (slow drain, loose tv cable)and they were resolved so promptly that it was a non-issue. I was on the 9th floor... More

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RenGlenAZ, Manager at Renaissance Glendale Hotel & Spa, responded to this review
15 April 2013

CG_ATL We are glad that you enjoyed your stay with us and had an opportunity to experience our amenties of the hotel as well as the shopping & entertainment center by the hotel. We hope that you will come stay with us again soon. More

 
 
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Additional Information about Renaissance Glendale Hotel & Spa

Address: 9495 W Coyotes Blvd, Glendale, AZ 85305
Phone Number:
Region: United States > Arizona > Central Arizona > Glendale
Amenities:
Business Centre Fitness Centre Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#4 Business Hotels in Glendale
#5 Family Hotels in Glendale
Price Range: ££
Hotel Class:4 star (4*)
Reservation Options:
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Also Known As:
Renaissance Glendale Hotel And Spa
Renaissance Glendale Hotel Glendale
Renaissance Glendale Hotel
Renaissance Glendale
Glendale Renaissance

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Renaissance Glendale Hotel & Spa
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